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ProntoCharger has a rating of 1.3 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ProntoCharger most frequently mention customer service, next day, and credit card problems. ProntoCharger ranks 63rd among Computer / Laptop Parts sites.
No positive highlights yet
5 Star's no issues I choose 4-5 shipping days I got it in 4 days and it was the right charger don't let any of these bad reviews turn you away from this site and its awesome deals just because it happened with them doesn't mean the same outcome will happen to you I got the right order and if I should need another replacement later on down the road for future laptops this is the first place I'm going to.
Ordered, received invoice, charged CC. 4 weeks later, nothing. Tried contacting them, error. Tried logging in, error. Nothing.
Placed order. After five days and no status update on order, went to their website and it was "unavailable." Didn't have a customer service number or even an address. Seeing other negative comments about this company, I called my credit card company and disputed the charge. They credited my account back for the $17.85.
After coming home from dinner later that evening, lo and behold, there was the charger. It was delivered via USPS and the mailman left it at our door. The package didn't have a return label but it was mailed from NY. The location of Pronto Charger I placed the order with was in Texas.
Today, I reversed the dispute and made sure Pronto Charger got their money. The charger is working fine and unlike the "universal" chargers available at the major outlets, it fit properly and is working perfectly. Aside from their being kind of "mysterious", they obviously processed and shipped my order with a few days. They can do much better by keeping their customers informed on the order status and with shipping info.
I ordered a Macbook Pro charging cable after my cat decided to chew up my other one, and I used Express Delivery. Came here just fine, looks brand new. I don't see a problem with it.
I ordered a replacement power supply for Dell Inspiron 1750.
It arrived on time and is working.
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