ProntoCharger

Did not read reviews before I ordered and wish I had. I ordered the expedited shipping, but got note saying it was delayed. Took 3 weeks to get it and they still charged for the expedited shipping. They show pictures of the OEM chargers, but what you get is not OEM--it is something different. Mine is working so far... we shall see how it goes. For the price it seems a good deal--provided the charger actually continues to work. Just be ware that 1. Do NOT order expedited shipping 2. The charger will not be OEM. Otherwise, no issues.

Product not shipped until I filed a complaint with Paypal. I am sure it was a coincidence the product shipped the day after the complaint was filed. Product received and works. I recommend using paypal to pay and if product not received, then file a dispute with Paypal.

BLUF: Overpriced, Poor-Quality, Misleading Advertisements.
I ordered an 8' AC Adapter/Charge for my Toshiba Satellite A660 laptop. The picture of the power cord on the prontocharger website appeared to be an OEM charger, which is what I was looking for. The price was double what some other places were selling cheap replacement power cords for, but I thought I was paying for a quality product. Wrong! The cord I received was not like on the picture. It was cheap and barely stays plugged into the laptop. I got gypped. My fault for not checking the reviews before buying. I would not recommend buying from this company.

I received a charger for my MacBook Pro. It had a short in it. They were willing to replace the charger. However, I was soon notified that the charger I needed was "Out of Stock" and wouldn't be available for a while. They said they would ship me a replacement when it was back in stock AND I had returned the defective charger. That seems reasonable. However, they would not pay for return shipping of a defective charger. I think that is poor customer service to require the customer to pay for return shipping on a defective product that they had sent. I asked if they would reimburse the shipping charges if I paid for it, and they said no, it wasn't in their policy. That I should have read their policy. That feels to me like they are getting away with the "fine print" clause. I disputed the charge with my credit card and the charges were reversed. It is still under investigation. DO NOT PAY WITH A DEBIT CARD, as you will lose a lot of consumer protection if you do. I feel like their excuse that the charger was not in stock was a way to delay me long enough so that the filed dispute against them with my credit card would expire and they would then not be held accountable for the poor customer service and defective product they provided. I will never do business with them again, and would recommend you never do as well. The only positive reviews i could find, are cases where nothing went wrong. If those same people who posted positive reviews ever have a problem with this company, I believe they will experience difficulties and through that experience, they will change their minds about this company.