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Claim Your BusinessProKennel has a rating of 1.2 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ProKennel most frequently mention customer service, credit card, and tracking number problems. ProKennel ranks 443rd among Pet Supply sites.
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I ordered online, received an e-mail response quickly. My item has been discontinued from the manufacturer in the size I requested and Allison recommended an alternative. Price was great, shipment arrived quickly and customer service was efficient and quick. Read the reviews after I placed my order, so naturally I was concerned. But, no worries... good company. Sorry for anybody who had a bad experience... my experience was terrific and have told others on the island about ProKennel.
This is a fraud. If you have purchased something from this company with your credit card, as I did, it's best to cancel your credit card, file a disputed charge with your credit card company and then place a fraud alert with one of the credit score companies so that this "Allison" person (supposedly the owner) does not steal your identity. I have had the very same experience as everyone else and learned a valuable lesson. Check sitejabber or the BBB before you purchase online.
I ordered 2 boxes of Zubin, a medicine no longer being made. I ordered on Monday Aug. 22 and received te first box on Sat. Aug 27 and the second box on Mon. Aug. 29. My dog really needed this medicine and now she will have enough for awhile.
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