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Claim Your BusinessPro Drinking Fountains has a rating of 5 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Pro Drinking Fountains ranks 20th among Industrial Supply sites.
I have ordered water fountains from this company of 3 separate occasions so far and each time my order has been packed and sent out the same day it was placed. One order I put in late Friday afternoon and I had the fountain in hand Monday afternoon. The rep I have dealt with, Casey, has been excellent! I will be ordering another fountain next month to replace another aging unit. Thank you so much!
I have ordered water fountains from this company of 3 separate occasions so far and each time my order has been packed and sent out the same day it was placed. One order I put in late Friday afternoon and I had the fountain in hand Monday afternoon. The rep I have dealt with, Casey, has been excellent! I will be ordering another fountain next month to replace another aging unit. Thank you so much!
This was one of the best experiences I have ever had purchasing an item off of a website. Casey was excellent at helping with any questions I had concerning my purchase and was always prompt with his responses. The product was delivered in a timely manner and in excellent condition. I would most definitely recommend doing business with this company.
Products used:
sink
We used this company to purchase drinking fountains for our customer and all went well. The customer received 1 unit that was damaged and we reached out to them and they responded immediately. Laura Schnob was our CSR and stayed on this till the end ensuring all issues were resolved properly and in a timely manner. Laura we thank you and wish all customer service interactions were like the one we had with you. We will utilize Pro Dinking fountains for our projects in the future..
With all the gimmicks and scams online, I was pretty hesitant to order from this website. I'm so glad I did though.
Our company needed a replacement water fountain, and as a last resort I landed on this website. A friend sent us the link, and the product was cheaper than amazon and the official company website, so I just hoped for the best.
Our product arrived quite timely, and all was well until we found that one of the pipes seemed disconnected/ not usable. I pushed back the thought "Oh no, we've been scammed..." and contacted customer service. The representative, Laura, was warm and extremely helpful, and actually gave the issue a lot of attention+ follow-up. Our water dispenser issue was fixed promptly.
This kind of human customer support is beyond anything Big Tech offers these days, and I'm so glad we supported a -smaller- business.
Dan was very courteous, patient and understanding and helped resolve my concerns expeditiously. Issue was satisfactorily resolved.
Products used:
chiller
Laura from Pro Drinking Fountains was so helpful to me when I needed to purchase a water chiller. She immediately helped me find the right product and confirmed the shipping dates for me. She was prompt courteous and friendly! Great customer service!
Ordering was easy. Speaking with Laura Schnob, the sales associate has been amazing. Get back to me ASAP. Ordered 2 for our customer already.
Products used:
Water Oasis R1P - Remote Water Chiller, Adjustable Thermostat, 1GPH Refrigerated
I spoke with Laura on the Thursday, she gave me great advice. After some thought and checking prices, I rang her back and ordered her recommended product. They were the best price and had it in stock. It was delivered the following Tuesday, great service in these challenging times.
Tip for consumers:
Speak with Laura!
Products used:
Elkay Water Fountain and Bottle Filler
This is the first time using https://www.prodrinkingfountains.com/. We purchased the wrong sink and Marianne was able to help us find multiple solutions we needed to either exchange the sink or ideas on how to use the current sink. She went above and beyond my expectations. I'm so grateful! In the end, we are happy with the product and decided to keep the sink we ordered originally. We didn't need to go down the route of return. Thank you, Marianne!
Products used:
Elkay ESSB2118C Wall Service Commercial Sink, Lever Faucet
Laura was so knowledgeable in what she does, she made us ordering our new water bottle machine 100 times even better. This company is so lucky to have her with them!
I called to just get some clarification on a specific product and instead I received the full treatment. I was all ready to order online from their website and Marianne was awesome, she helped me find the right bottle filling station that would fit our needs, she took the order and sent me an invoice.
I had a question about a certain drinking fountain filter being in stock and how long it would take to get them, Laura Schnob contacted Elkay and answered my questions in a matter of minutes.
Thank you to Laura for all her assistance with my water fountain order. She was able to answer all my questions quickly and placed my order for delivery the SAME WEEK!
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