Pro:Direct Soccer has a rating of 1.34 stars from 223 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pro:Direct Soccer most frequently mention customer service, next day, and football boots problems. Pro:Direct Soccer ranks 143rd among Soccer sites.
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This is my first time buying from this company. After I ordered my soccer boots, I began reading the reviews. And I became very concerned with my purchase because of the horrible reviews. I payed for 2-3 day FedEx express shipping and my boots came in exactly 2 days. And the boots are perfect! I am extremely happy and satisfied with this company. Very fast shipping!
We ordered cleats, size 9 in Women's. They sent us a size 9.5 mens, then refused the return due to the mailing label on the box. Said they were worn which is impossible as they dont even fit! They're men's cleats. They kept our money. Will not use again. Be cautious
This is my first time buying from this company. After I ordered my soccer boots, I began reading the reviews. And I became very concerned with my purchase because of the horrible reviews. I payed for 2-3 day FedEx express shipping and my boots came in exactly 2 days. And the boots are perfect! I am extremely happy and satisfied with this company. Very fast shipping!
Tip for consumers:
Go for it! Very good deals and prices!
Products used:
Soccer shoes
I found my experience to be very positive. Easy ordering. Vast availability. Quick delivery. I would certainly use this company again
Order received in 3 days. No problems. Im very happy with the service I received. Confident to order again. Thankyou
I was looking for a PSG Jordan 4th Vapor match/authentic jersey online. They were mostly sold out everywhere and this was one of the cheapest option for $108. I was dubious at first about this website as I never bought from them and $#*!'s sporting good raised their price to $165 (original price of the Jersey) from its sell price of $116. So, I opted to this soccer provider trusting its review in trustpilot while making sure it's not a scam because $108 for what it was a highly demanded jersey seemed a little suspicious. Just received my package in a timely matter (5 shipping days, processed one day). Checked its (the jersey's) authenticity, checked for any holes or tears, and concluded that it's the real thing (authentic).
So I'm satisfied. It's a legit website. They sent my correct order, they sent the authentic and real jersey of PSG Jordan at a discount price of $108 plus $5 in shipping. Got my order through fedex btw.
I don't know if this would be the case if I would've have returned it but there was no need for that as everything came "perfect".
Tip for consumers:
Trust the website when it comes to buying club jerseys/kit. It’s a legit source.
Products used:
PSG Jordan 2019-2020 Vapor 4th Match Jersey
I had no problems at all. Good service and relatively quick delivery. Package was slighly damaged but it was probably courires fault. Overall i'm happy with them and their product.
Honestly, I had no problems, came in 3 days from the cheapest delivery date. Everything came in good condition, and no problems with communication. Second pair of boots bought from here
So... last week. I found a pair of shoes I really liked. Pro direct had the best price with shipping. So I ordered. After ordering I then see the reviews, I know, most people read them first, just the way it happened. I was like crap, I'm never gonna get what I ordered or its gonna be something else, even contemplated trying to cancel... bit decided to ride it out. So imagine my surprise when I get the email the next day that my Adidas had shipped, next thought that comes across my mind, either gonna be the wrong pair or wrong size( again, this was what I was expecting because of reviews)... so I wait. Today, as stated, my shoes were delivered... i open tje box. Its the exact shoe and size I ordered. I was ecstatic... but... just my luck. Even though right size I ordered. Style was too small. So, i decided to give them to my son. I was going to send them back and try and get them replaced, but usually that's a hassle, and unfortunately they didnt have them in my size now. So my son has a nice paid of Adidas Predators 20.4... and I had to order them from else where and it cost me more money... im glad I gave Pro Direct an accidental chance... guess I was a lucky one or the reviews were blown out of proportion... but NO COMPLAINTS FROM ME.
I ordered Nike hyperwarm limitless tights and they shipped the next day. I read the reviews after I placed my order and tried to cancel via paypal but couldnt. Im glad I didnt because the shipped the next day and I received them today, 10 days later. Maybe I was lucky...
I ordered a Nike snood from pro direct without first reading the reviews & on reading reviews I must say I was concerned about delivery authenticity & my money but I ordered my purchase on 8th Nov & it arrived on 13th Nov I was over the moon It came 4days earlier than expected & my concerns were diminished. Thankyou pro direct credit were credits due
I just ordered two sets of cleats for my daughter and I couldn't be happier. They were last year's models so the price was very good (I was a little worried too good). They shipped from Atlanta a day later and arrived in two days via Fed Ex as they were supposed to. I checked the cleats thoroughly upon arrival for an defects or any hint that they may be knock-offs. The were in great condition and they (as well as the boxes) look legit. My daughter has played three games in them and she has had no issues with one pair. Hasn't had a chance yet to try out the artificial grass cleats yet.
Placed order Monday night (in US), received items Thursday from the UK! Crazy fast shipping. There was an issue with quantity of some items ordered and I had several back and forth emails with customer service. They responded promptly (sometimes within an hour of my email) and addressed the issue well. Awesome experience!
I had just purchased a pair of soccer cleats for my daughter and they were shipped as instructed and they did not appear to be a knock off of the original product. I have viewed the same product in the store and it was identical to it. I had one issue with this company when I was trying to register my credit card and somehow I did not put the correct information in and when I corrected it did generated a second order. I immediately emailed him the next morning to notify them of the issue. I noticed then on my credit card statement I was charge for the second order and they refunded my money right after that. The only small complaint I would have about this company is that they don't really have a phone number to speak to anybody personally and their website says they will respond back to you within 24 hours of your email and it took them three days to get back to me in response to my email. I was skeptical of this company after I ordered my daughter's cleats because of what was said online. But I can assure you that I will use this company again to purchase soccer stuff because they did save me a lot of money.
I have received my indoor football / futsal shoes within 2 days after ordering. I had seen the site before and had been skeptical due to the negative reviews but the price of the shoes being offered was worth me taking the risk. I ordered on a Thursday night with personalisation. I was told it would take between 5-6 days for it to arrive (2/3 days additional processing time for the personalisation). However the next morning (Friday), my shoes had started to be personalised and by 4pm were dispatched using Royal Mail 24. Today (Saturday), I have received them and there is no problem with them at all. Maybe other buyers have just had bad luck but I can assure you, there was no problem in my transaction and everything is perfect! I will do business again with them for sure.
I shop from New Zealand and have nothing but praise for the communications, service, delivery time and value for money I get with ProDirectSoccer. I do note that some dodgy coupon sites have lookalike links with copies of the site, so be aware there are scammers out there, but if you type in the UK site name rather than using links you can't really go wrong. I have saved literally hundreds of dollars shopping through them for myself and my son who is a rep goalkeeper.
No idea why there are so many negative reviews? I got my shoes shipped to me in a week and they are the real deal! Can recommend!
Not sure why here is so many negative reviews however I recently purchased a pair of football boots and they came within two days. Unfortunately they were too small. I sent them back and asked for the next size up. They contacted me within a day too say they did not have that size so they refunded me and sent me a code for free delivery on my next order. Good site and they were good for me.
Amazing fast delivery from UK to AUS victoria, just took a week to arrived and weeks of doubt before that due to the bad reviews on here. Luckily for me all turned out good, the right size and genuine product. I was worried when the tracker online said 'delivered' when i didnt meet the delivery guy yet. Just this morning found out it was just hidden placed behind, near my door which i dont remember clicking that option online, but all is good and will definitely order from here again! :)
I m nazia awan I order shoes pair order Thursday and pay money next day delievery money as well but l have no recieve my order Friday today is saturday
I spoke to a man called James I must say the service was fantastic he was very helpful and even gave me free express delivery as my previous order was on back order also was very calm and nice and kind and helped me out in every aspect even went out of his way to call me back to confirm I will receive my order the following working day.
VERY HAPPY CUSTOMER.
I had a great experience with prodirectsoccer.com. First I was a little affraid because of the negative reviews I saw on the internet. So I decided to e-mail them with a couple of questions and they answered my questions within a few hours. These answers gave me the trust I needed to place my order. So I ordered a pair of Puma Powercat 1 SL soccershoes which retailed for €274,95 a year ago in the Netherlands, these shoes were in the Sale so I only paid €76,- for them with additional €8,29 shipping costs instead of €274,95.
I ordered the shoes on 29/09/2014 and they were deliverd at 02/10/2014. I had a great experience ordering at Pro Direct Soccer!
Tip for consumers:
Take a look at the Sale, there are high quality shoes for exceptional low prices!
I placed an order even though I read all the bad reviews, because the price was half of what I could get it for in the Netherlands.
I ordered on Tuesday 13th of October and I have just received the package on the 15th. So that is very fast for a delivery from the UK.
The article I ordered matched the delivery and it was nicely packed in it's original packaging with the tags and everything on it. So it was the legit item and exactly what I ordered.
I dunno what happened with all the bad reviews, but for me it was super service and a quick delivery for a very low price!
Will definitely order again.
Rob from the Netherlands.
Yesterday I received the Mercurialx Finale indoors black/navy/pink the comfort is amazingly great the have nice feel as well as a fitting size. They delivered the right boot and size, I'm very happy with this order. I recommend going to prodirect also even if ur not in the UK still get them they send the boots out to various countries also I'm an Aussie and they came in 9 days which was great. Can't wait to play for William Clarke College futsal Comp in these... Very nice
As a UK customer I'd just like to say that I had absolutely no issues with this website. I ordered a pair of Nike Maestri III football boots with next day delivery. I was told via the website and delivery company's website where my boots were all the way from the warehouse to my house, they arrived the next day. I just wonder whether all the bad reviews have come from people in other countries, so I'd like to assure the people using this site from the UK. You have nothing to worry about. For non-UK countries, I can't really comment. Andy/24/Wigan.
Pro:Direct Soccer is the world's largest online football store, featuring football boots, trainers, kits, equipment & more. Pro:Direct Soccer is part of Pro-Direct Sport Limited, whose portfolio of online stores also includes Pro: Direct Running, Tennis, Rugby, Cricket, Basketball and sportswear fashion website Pro: Direct Select.