• ProbateCounselors.net

ProbateCounselors.net

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Overview

ProbateCounselors.net has a rating of 3.52 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. ProbateCounselors.net ranks 106th among Lawyer sites.

  • Service
    12
  • Value
    11
  • Shipping
    4
  • Returns
    2
  • Quality
    9
Positive reviews (last 12 months): 80%
Positive
4
Neutral
0
Negative
1
How would you rate ProbateCounselors.net?
Top Positive Review

“Recommended”

David T.
6/7/22

My experience with this company has been great. I have had many new clients from them over the years that has exceeded what I pay for the service. Every year I make more that what I spend. Secondly, they really are a nice group of people overall. If I need any help, they try all all costs to assist me in anyway they can. They do what they say and certainly have great customer support. I highly recommend this service.

Top Critical Review

“Bad service”

S A.
11/8/22

I reached out to other firms listed on their site when considering purchasing. They all said the same. "no leads. No response to requests for customer service." I decided to give it a try anyway after negotiating a 3 month testing term. Guess what? No leads. No response to emails requesting customer service.

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user sa416
1 review
0 helpful votes
November 8th, 2022
Verified purchase

I reached out to other firms listed on their site when considering purchasing. They all said the same. "no leads. No response to requests for customer service."

I decided to give it a try anyway after negotiating a 3 month testing term. Guess what?

No leads. No response to emails requesting customer service.

Tip for consumers:
Don't use.

Products used:
lead service - listing on website

Service
Value
Quality
Thumbnail of user franko570
1 review
1 helpful vote
March 7th, 2023
Verified purchase

I signed up for 6 months. Salesman was very smooth and had an answer for everything. I should have known that his high pressure sales indicated the site did not produce many referrals. I would not recommend this company. I have already sent them my cancellation notice so my cost will not renew in 6 months.

Tip for consumers:
I do not recommend anyone use this company.

Products used:
they did not provide any referrals

Service
Value
Quality
Thumbnail of user josephs2206
1 review
1 helpful vote
September 27th, 2021

I get a call every two years or so that ultimately transfers me to "Lisa" and she is relentless in her quest to extract thousands from you... full of flattery and strokes your ego... when you go on their "registry" of lawyers... I suggest you call any of them at random... the real listings with real attorneys will tell you... "ZERO LEADS." Call one of the attorneys in their network and do your research before spending thousands for NOTHING! I got lucky and found the truth. I suspect that these positive glowing reviews on here are fake in my opinion. Do your research on these people BEFORE you send them your hard earned money!

Thumbnail of user frankf742
1 review
4 helpful votes
May 26th, 2021

I have been an attorney subscribed to this service for 5 months and I have yet to get any leads. This site is a sham. Like most crooks they are all smoke and mirrors when they try to sell you, then after you sign up you never hear from them again. Piece of s___ as far as I am concerned.

Thumbnail of user carolines635
1 review
0 helpful votes
February 27th, 2024

This organization is deceptive and uses aggressive marketing tactics. I answered one phone call with them and they left a message another time. One time they pretended to be a client in need of legal services and the other time they acted like they were someone who currently had a number of potential clients in my area that they wanted to connect with an attorney. After I answered a couple of questions on the initial phone call, the employee switched to asking about my marketing, and only revealed they were with probatecounselors.net and trying to get me to sign up for an account with them when I asked the purpose of their call. When I told them I was not interested in advertising with them they stated this meant I was not interested in obtaining clients, increasing revenue, or growing my firm.

Based on my interaction with them, I would not ever do business with them, nor would I recommend any other attorneys use their services.

Products used:
N/A

Service
Thumbnail of user dianag618
1 review
1 helpful vote
February 24th, 2022

RUDE! Worst company ever! Jason Glick called our office and insisted on speaking to the attorney and no one else. Does he seriously think the attorney is sitting around waiting for some sales caller? That is why we have someone in charge of handling these calls! ME! When I asked him what his call was in reference to he stated to needed to speak to no one else but the attorney to decide if we were a god fit for him. I once again told him I handle those types of calls and told him we don't need any referral agencies. His response was "WELL I DON'T NEED YOU!" and started to go off on me but I hung up.

Service
Value
Thumbnail of user mk476
1 review
1 helpful vote
September 22nd, 2021

I'm an attorney and was contacted by Elon, leading me to believe that he was a potential client. Turns out he was a salesperson for ProbateCounsels.net and was trying to get me to sign up to pay thousands of dollars a month to get client leads. I already have plenty of referrals, thanks, but he wouldn't let it go and continued to be rude and berate me (his potential client) for not wanting to sign up for their service. Then he has continued to call me about once a week and when I finally called again to tell him to stop calling me, he again began to berate me for not answering his prior calls. Unbelievably rude; I hung up on him.

Tip for consumers:
Do lots of due diligence before using them.

Products used:
I opted to not do business with them because of how rude their salesperson was with me, twice.

Service
Value
Quality
Thumbnail of user brittanyl26
1 review
15 helpful votes
March 16th, 2017

Just got a call from these people and will now never work with them. Here's why:
1. Call center environment
You could clearly hear the din of possibly hundreds of other telemarketers giving their schpeel in the background.

2. Unprofessional sales tactics
They had a sales pitch from the first second without giving very much information about themselves. As soon as I explained I'm a new attorney with a solo practice the second guy I spoke with started using phrases like "so you don't have a desire or appetite for growth" insinuating because I didn't want to pay them an undisclosed amount I didn't want to be successful. This was outrageous to me.

3. Hung up on me when he realized he wasn't getting a sale today
I was polite (took effort) and was literally asking for more details regarding pricing for future consideration and the sales rep HUNG UP on me.

I will never work with them.

Compared to the other, professional directories out there this was an abhorrent experience. As attorneys we must not tolerate this type of behavior by feeding into them and using their services. Absolutely ridiculous that they have anyone paying them.

Thumbnail of user charlottes101
1 review
8 helpful votes
August 21st, 2018

My boss signed up with them in 2016. Fast forward a year later in which we had not gotten 1 referral from our listing with ProbateCounselors.net. My boss said to cancel it. I was told it was too late to cancel that we had to pay for another year because it auto renews. I said well that is frustrating, but a contact is a contact. The annual amount, $5,000 for which we garnered nothing. I explained that we will make sure to cancel it on time next year and paid another $5,000. A good business would be working hard to keep you as a customer. We received no email, phone call, or even a letter trying to keep us a customer. Fast forward to the end of the contract and now we have spent $10k and received NOTHING for it. I sent an email to cancel the subscription, per their instructions and asked someone to respond to confirm the cancellation. A week goes by and no response. I send another email and finally received a response. Horrible customer service. Shady, at best, practices. DO NOT sign up with this company.

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