• PriorityTire

PriorityTire

Overview

PriorityTire has a rating of 4.76 stars from 21,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PriorityTire most frequently mention great price, fast delivery, and customer service. PriorityTire ranks 2nd among Tires sites.

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 93.9%
Positive
928
Neutral
19
Negative
41
45
See all photos

What reviewers want you to know

Positive highlights

  • The tires balanced great and did not take excessive weight like some big tire sizes do.

Critical highlights

  • I called fed ex and priority tires and reported the tires stolen.
  • Wasn't horrible I didn't like the fact I had to argue with the customer service.
How would you rate PriorityTire?
Top Positive Review

“Radar Renegade Tires”

Christopher S.
4/4/24

I received my radar renegade tires pretty fast from priority tire. Tires were reasonably priced and had them mounted already. So far I'm impressed with these tires which I've never heard of before. Tires look aggressive but ride really nice and are quiet going down the road. Haven't put much miles on them yet but I'm sure they will do really good.

Top Critical Review

“Received a bad tire”

Jeffery j.
2/16/24

I received 1 bad tire out of 4! All I wanted was to exchange it! This has been the worst experience I've ever had with anything! And after a week I still don't no what priority tire is doing! I have sent at least 12 pics 20 emails and they don't answer back useuly till the next day wanting more pictures or documents from the tire shop on a tire that want balance! And on top of the I can't drive my truck! Yall are sorry!

Reviews (21,718)

Rating

Timeframe

Other

Reviews that mention popular keywords

priority tire (281) customer service (101) tire size (19) tire shop (24)
Thumbnail of user christophers3496
1 review
0 helpful votes
April 4th, 2024
Verified purchase

I received my radar renegade tires pretty fast from priority tire. Tires were reasonably priced and had them mounted already. So far I'm impressed with these tires which I've never heard of before. Tires look aggressive but ride really nice and are quiet going down the road. Haven't put much miles on them yet but I'm sure they will do really good.

Products used:
Radar renegade tires

Service
Value
Shipping
Quality
Thumbnail of user matts525
Team P. – PriorityTire Rep

Thank you for your feedback! Feel free to update us on the tire quality once you test them more on the road. Happy driving!

Thumbnail of user robertr444
Robert R.
3 reviews
1 helpful vote
August 7th, 2020
Verified purchase

I have used tirerack in the past and your website seem easier to navigate and deals are better on off brand tires.

Thumbnail of user emmab227
emma b.
1 review
0 helpful votes
January 20th, 2020
Verified purchase

was a little confused on the shipping where it said in store pickup but gave your address as well as mine please mail to me thanks .

Thumbnail of user robertl5230
1 review
0 helpful votes
February 24th, 2024
Verified purchase

I needed tires for my equipment trailer. Stumbled upon Priority tires website! Found what I wanted/needed! Tire information was easy to find and description was clear! Tires were prices well and free shipping was an added bonus! I got several emails along the way threw the order/shipping process so I know what's was going on with my order! Great experience, I'll be back when I need tires again!

Service
Value
Shipping
Quality
Thumbnail of user matts525
Team P. – PriorityTire Rep

We're delighted to hear about your excellent experience with our tire service. Thank you for choosing us! We look forward to serving you again, and if you ever have questions or need assistance, feel free to reach out. Safe travels with your new tires!

Thumbnail of user dang1641
1 review
0 helpful votes
March 26th, 2024
Verified purchase

Just bought my second set of tires in two weeks. The process was easy on the website and both sets were delivered very quickly. The first set was for a bmw x5 and so far they've been great and got them for about half price of what all the local tire shops priced them for. The second set was for my f150 and getting them mounted today but I'm willing to bet they will be great also. Saved around $400 on that set. You can trust priority tires!

Thumbnail of user matts525
Team P. – PriorityTire Rep

Thank you for your trust! Enjoy getting your new tires installed. Safe travels with your upgraded set!

Thumbnail of user andress53
ANDRES S.
1 review
0 helpful votes
February 28th, 2020
Verified purchase

Last question about to buy again, can't not be answered appropriately since I have not complete a full experience of receiving merchandise

Thumbnail of user bonnier563
1 review
0 helpful votes
March 5th, 2024
Verified purchase

I received my tires very quickly after placing my order. They arrived in perfect condition and are already on the mower. Thank you for such excellent service!

Thumbnail of user matts525
Team P. – PriorityTire Rep

You're very welcome! We're honored to be your tire supplier and thrilled to hear about your positive experience with our tires, service, and delivery.

Thumbnail of user terrin49
Terri N.
1 review
1 helpful vote
March 22nd, 2020
Verified purchase

We found Priority Tire to not only be extremely competitive on prices, but also honest and up front. Example being, we had ordered the same tire from a different company 4 days prior and the instantly withdrew the money from our account. Only to then email us 2 days later that they weren't going to be able to fulfill the order. Sorta hemmed around returning the money. Finally did and in the same hour found y'all. Have recommended you to several people already!!!

Thumbnail of user brianp694
Brian P.
1 review
0 helpful votes
March 5th, 2020
Verified purchase

I wanted to know when I can except the tires for delivery and there no way to know when just that is going to be delivered by fed ex

Thumbnail of user carriel52
Carrie L.
3 reviews
0 helpful votes
January 28th, 2020
Verified purchase

The only issue I had is not being able to find a time on shipping. After searching forever I finally found where it says up to 6 business days. Should make that easier.

Thumbnail of user garys3201
1 review
0 helpful votes
February 2nd, 2024
Verified purchase

These guys are great. No hassle order and all 4 tires arrived at the same time, 2 days earlier than promised. Y'all be hearing from me again.

Thumbnail of user matts525
Team P. – PriorityTire Rep

We're thrilled to hear that you had a great experience with our company. Providing quality products and fast shipping with affordable prices is one of our top priorities. We're glad to hear that we have met your expectations and look forward to serving you again in the future.

Thumbnail of user robertoc542
1 review
0 helpful votes
April 11th, 2024
Verified purchase

Priority tire really has good prices on premium tires,with lots of options. I am definitely going to purchase another set for my other vehicle soon. Thank You Priority Tire 👍

Thumbnail of user matts525
Team P. – PriorityTire Rep

You're welcome! We are always here for all your tire needs!

Thumbnail of user jamesl866
James L.
1 review
1 helpful vote
August 9th, 2020
Verified purchase

Great online experience, good quality products. Timely deliveries, guaranteed lowest price. Great company and I'm a loyal returning customer.
Thanks Priority!

Thumbnail of user carlusx
Carlus X.
1 review
0 helpful votes
April 4th, 2020
Verified purchase

I ordered 2 of the exact tires about a month ago. In that short time the price increased almost $20 each.

Thumbnail of user toddk466
1 review
0 helpful votes
March 14th, 2024
Verified purchase

Excellent service. Everything was very good. Tires mounted up very easily and they were delivered in exception time frame.

Thumbnail of user matts525
Team P. – PriorityTire Rep

We're pleased to hear you are satisfied with your tires. Thank you for choosing us!

Thumbnail of user cecilhw
1 review
0 helpful votes
August 10th, 2021
Verified purchase

So far so good. They ride allot smoother than I expected. The installer had no problem mounting them to th wheels.

Tip for consumers:
Easy to use webpage any question fast response.

Products used:
TIRES

Thumbnail of user matts525
Team P. – PriorityTire Rep

We're happy that the initial impressions are good and trust that the Tires will serve you well in the long run as well!

Thumbnail of user nataliat72
1 review
0 helpful votes
January 14th, 2024
Verified purchase

My new tires arrived quickly and were in excellent condition. Will order from you guys again! Thank you for a great experience.

Thumbnail of user matts525
Team P. – PriorityTire Rep

You're very welcome! We're thrilled to hear that your new tires arrived quickly and in excellent condition, providing you with a great experience. Thank you for choosing us, and we look forward to assisting you again for your future tire needs.

Thumbnail of user mikef900
1 review
3 helpful votes
June 24th, 2020

Cannot get anyone to answer on the phone or return emails to give me status of order call tire rack instead

Thumbnail of user laurac1159
Laura C.
1 review
0 helpful votes
August 21st, 2020
Verified purchase

Had a few problems getting card to go through but 2nd day it worked can't wait for tires to get here! Thank you

Thumbnail of user garyg547
Gary G.
1 review
0 helpful votes
June 5th, 2020
Verified purchase

Happy to Have New Tires on the Way for The Lady..New Pirelli Scorpion Verde All Season Tires..Run Flat Peace of Mind

Thumbnail of user diabloc
Diablo C.
1 review
4 helpful votes
June 30th, 2020
Verified purchase

I like the interface to find the tire I want but the payment experience should have some type of bill that shows me exactly what I'm getting for my money before submitting a payment.

Thumbnail of user jefferyj133
1 review
1 helpful vote
February 16th, 2024

I received 1 bad tire out of 4! All I wanted was to exchange it! This has been the worst experience I've ever had with anything! And after a week I still don't no what priority tire is doing! I have sent at least 12 pics 20 emails and they don't answer back useuly till the next day wanting more pictures or documents from the tire shop on a tire that want balance! And on top of the I can't drive my truck! Yall are sorry!

Thumbnail of user matts525
Team P. – PriorityTire Rep

Mr Jeffery, please know that we do not send out bad tires on purpose or knowingly - if a customer reports an issue we do try to investigate the issue and help! With that said, please note that we cannot know how or why a mounted/used tires can be faulty or defective, which is why we ask for clear and accurate documentation (photos) of the tire in question so that we can report the issue to our warranty team and attempt the manufacturer's defect warranty. This is a serious process as issues can be faked or caused during use, which is not covered. Rest assured that we try to keep this process streamlined and efficient, we only ask for the bare minimum required for the warranty!

In all of this, we do apologize to you if you really did receive an apparently faulty tire or if we were not as quick as you deserve in our messaging - our team does its best from start to finish to handle each and every case.

Please know that we're doing all we can to treat you fairly and figure out a solution to all of this!

Thumbnail of user darryla24
Darryl A.
2 reviews
0 helpful votes
July 10th, 2020
Verified purchase

Websites really easy to navigate as long as my product shows up In a reasonable amount of time im happy customer

Thumbnail of user chrisb4138
1 review
0 helpful votes
January 31st, 2024
Verified purchase

Good prices and fast delivery, I'm very satisfied with the whole process and will ship here again soon. Thank you.

Thumbnail of user matts525
Team P. – PriorityTire Rep

Thank you for the feedback! We're delighted you found our shipping fast and prices amazing. We hope the tires live up to your expectations once installed. Thank you for choosing Priority Tire!

Thumbnail of user johnb2567
John B.
1 review
1 helpful vote
April 8th, 2020
Verified purchase

I've been trying to order these same tires since February they were 193.68$ then and you couldn't seem to get them through PayPal to me ! I still have the email u sent back to me at that price ! It appears it finally went through this time ! Well see!

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From the business

Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.

Business History

Priority Tire was established in 2004 as VYC Tires. The company was formed in 2018as the
Sister-company of VYC Tires, in order to deal with the sale of new tires. The Priority Tire
Website was launched on March 8th 2018.
In order to ensure exceptional service in all of the 48 contiguous states, our company has opened
Three main warehouses to improve the delivery. The warehouses are located in Allentown, PA,
Jacksonville, FL and Grand Prairie, TX, with the Allentown warehouse functioning as our
Headquarters.
Our Allentown, PA warehouse was the first to be opened under VYC Tires in 2016. After that, in
Order to upgrade our delivery process to the West coast, we have established a warehouse in
Grand Prairie in 2018. Our newest warehouse is the Jacksonville, FL one, which was opened in
2019. Furthermore, we operate a few smaller warehouses to provide the best service available to
Our customers.

Company Representative

Thumbnail of user matts525
Team P.
Customer Service Supervisor
Typically responds within 6 days

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4.8
21,718 reviews
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