PriorityTire

Bad really bad, I try some many times to communicate with the company costumer service and I never have any answer, really bad communication! Send me the wrong brand of tires

I ordered 3 tires and got them And Then when it was time to Order The last one y'all were out of stock Amd haven't gotten them back yet.I had to pay nearly double the price For just 1 Tire because y'all were out of stock within 2 days of me ordering them.

Your site provides the ability to make a purchase of via pay pal. I have gotten multiple error messages trying to utilize this payment feature. So I had to forfeit the mice purchaser protection just so I can make a purchase to your website. This is seriously frouned upon. And shows lack of trust in your company... im praying your services here forward prove me wrong. Looking forward to receiving the tires i jist paid for. All the best and god bless. P.s. please resolve your issues with paypal..

The tires arrived at PEP boys, per your online scheduling, your listed appointment time was wrong by one hour! When I got there, they told me that they don't have equipment to place my tires on my 2021 Model S! This was a big inconvenience since I arranged to take the day off to leave my car there to have new tires installed, tried contacting your customer service number and it just kept ringing for over two minutes and nobody picked up! I had to arrange the trunk of my car so that I could take the four tires to a shop that could install these tires not the one you recommended! As I stated above, I was going to have you transfer them to another shop, but nobody picked up on your customer service number so I took matters into my own hands and had to lug them to a Tesla certified tire installer shop. This should've been your responsibility since I did it online and you should interview the shops that you're referring people to to make sure that they're able to handle the job

I ordered 2 new tires for my Taurus from Priority Tire. I wanted some made in the USA so I ordered 2 Dunlop with a good traction rating. Order process went well & delivery went well. I got the tires & they were made in 2017. The ones I took off were only 5 years old & had cracks on them. If I would have bought them from a local tire store I could have stopped the purchase but I'm stuck with old / new tires now.

In your billing you have APO and AE selection. But! Not on the Shipping. So? I hope it gets shipped to me? We shall see.

The tire had clearly been stored under tremendous weight for a very long time. It was so deformed that even after hours of trying every trick on youtube, leaving it by the fire to warm for hours, etc I could not get the new tire to inflate. I had to bring it to a professional with a huge compressor and a T bar. Next time if I can't be confident that DIY is possible beginning to end, I'll leave it to the pros from the beginning.

Been on hold on the phone for over an hour this is my third time placing an order and no one answers

I recieved my tires 6 days late. FedEx lost one of the tires labels and never delivered them.... Had to request the pick up up from the center. Kept trying to reach out to you guys by phone but no answer could not leave a voicemail mailbox was full and sent you guys emails when no replies.

1: couldn't get any one on phone.
2: couldn't get rid of chat box after conversation. was in my way all thru the check out.

I bought 2 tires which were delivered to the wrong address. I called customer service after getting the notification of delivery, but they were not very helpful. They insisted that they could see a photo of the delivery which was a randomn door and that I needed to prove that I did not get the tires. Luckily someone from the apartment where the delivery was made came to my apartment and asked if I had a delivery of tires. This was a very frustrating experience that I think could have been handled differently. Fedex and priority tire should be held accountable for this negative experience.

Tried calling 2day 4 assistance on hold 4 20 min never a call back, I know we have bigger issues with a pandemic but post that on your site no big deal I hope the tire are good.
Thanks, Dean

I ordered 2 tires for my car. But only one tire arrived to my house. I called priority customer support and they said they need to work with Fedex and see if they delivered both tires. I asked if they can just send me another tire while they work it out with fedex but they didn't. I received the other tire a week later with no status updates or calls.

Hadn't used my credit card in a month, ordered from Priority Tire in Pennsylvania and two days later a couple fraudulent charges appear in Philidelphia. That was no fun.
When the tires showed up, they were more than two years old-almost a third of their usable life gone. This was not listed on the site. I tried contacting them, but got no response about it. Don't think I'll do business here again.

Tires were strapped together and smashed and misshapen, making it impossible to bead them on the rim. I am sure the reason the tires were strapped was to save on shipping them. I would have rather paid more for shipping then to have the misshapen tires that I cannot get to bead.

Kept getting an error msg when I tried to checkout. Told to reload
page. It went thru when I created an account.

I tried to reach out before my tires were shipped out and no response back, I have called 3 times and never received a call back and have also sent e mails trying to send these tires back. I ordered the wrong size

Prices and products look great , but took several tries to complete transaction with iPhone 8 using safari , then I gave up used chrome still took 2 tries to complete transaction with freeze ups of website.

Shipping was fast but I'm pretty disappointed that I received 2 year old tires.

I am a beleiver in priority tire and that they are the best online tire company I have used. This last purchase however the tire arived with some defects from the manufacture. I was sent a return label and told as soon as the tire was shipped I was to contact them so they could ship me out a new tire being that it was a manufacture defect and not a problem with ordering or shipping. I am still waiting for the replacement tire to be shipped after a week has gone by that I notified that the bad tire had shipped out. I am hoping it will ship soon and am sure there was just a mix up.

This was the first time I used you all. I only recieved one tracking number for my split order coming from two locations. I called, left VW for days with no response. Online the website stated my order was complete but I only recieved two of the four tires. I was finally able to chat with someone after being on hold for 30 minutes(not to mention the other times I called) and found out the would be shipping from another location and recieved the tracking information. Lastly, one time I called toward the end of one day, was on hold for over 20 minutes and then was hung up on once the business hours ended without the option of leaving a message. Pretty poor way to treat a customer... If the proper tracking information would have been provided upon shipment, I wouldn't have neeeded to call and given you high marks on the whole process.

Tire doesn't look too new to me.thanks and please respond.

Tires were supposed to be there in three days. 7 days out now, and they still aren't here, and I've had to cancel a couple of mounting appointments cancelled.

Very disappointed, as with their competitors, tires have always arrived on time or early, and I'm located in the same state as this company, so I presumed they'd arrive in a reasonable amount of time..

it denied my credit card for business use and I was forced to use paypal from my personal acct to finish the transaction. my credit card company couldn't get it to work either.