It was fine, but I was a bit turned off at the attempt to skim so much information for a simple account.
Everything has been good, from the website experience, to the customer service, to the quality of the printed materials. Thank you for everything?
Very easy to work with, and the online chat was very helpful.
Also, thanks so much for labeling the box to be placed under cover on the porch. That is where they left it.
The place to type in the security code for the credit card, second time around, doesn't allow for anything to be typed into the field.
I like your ordering system, but wish that I didn't have to specify certain things as "custom." You're great about accommodating them, but I worry that I might forget to write them in when they are not standard options.
Using Printems.com was so easy. I ordered Save the Date magnets for my wedding, and the customer service team was incredibly helpful, the ordering process was simple, and I received my magnets in just a few days. They were high quality and beautiful - we received so many compliments from our guests about how nice they were. I have no doubt that I will use Printems again.
The BIG secret here is that you're dealing with a large commercial offset printing company that offers highest quality digital printing. Other companies may job out this type of work to third parties or have a press in their garage. Not Printems. This is a large print shop with 30 years in the biz. Old school know how with state of the art digital printing presses.
I've ordered business cards multiple times and the quality and service is amazing. I will not go anywhere else for my printing needs.
I had a tricky print job with odd formatting that I needed quickly. The Printems team was helpful and fast.
Printems is my go to site for basic or quick printing jobs where I know a standard coated or uncoated paper is going to work for my clients. Honestly, the standard paper works for most jobs anyway; only a few clients need or want specialty papers or treatments. The site is easy to understand and has a ton of good options for things like business cards, holiday cards, brochures, flyers, posters, etc. Pretty much everything I need is right there. I can refer my clients there to get pricing, so they can see how the price changes when they increase quantities or change the specs of the job at all. It's easy to upload files, so just about every part of the process-- and sometimes all of it if I don't go see a physical proof --can be done right at my computer. I can get quick turnaround w/a very simple process both online and in person when the job gets picked up or shipped, etc. I feel comfortable telling my clients that the pricing is reasonable, the turnaround is great and the quality is always there--both in the end product and the customer service.
I use Printems for my business cards as well as labels. Their printing exceeds my expectations and has gotten many compliments from customers. The ordering process was very easy and I really appreciated the fact that for local customers, pickup is available to save on shipping costs.
Printems has a much simpler and easier to use upload system than other online printing services. The turn around time was really fast and of course the quality was fantastic - my client and I were both really happy with the service and look forward to using it on future projects!
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