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  • PrettyCharms.ca

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Overview

PrettyCharms.ca has a rating of 1.43 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PrettyCharms.ca most frequently mention customer service problems. PrettyCharms.ca ranks 114th among Discount Jewelry sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have sent 3 emails to their "customer service" but have not heard anything.
  • Not only are these not real Pandora charms, the charges on the credit card are NOT in Canadian Dollars but in CNY.
How would you rate PrettyCharms.ca?
Top Positive Review

“It is authentic”

Debbie M.
2/18/16

After reading the reviews, I did panic. I start clicking all over the website and saw they were banners for secure checkout. So ... I waited and waited. I did expect it to be shipped from Canada however it was China and I could follow the transit through Canada Post. It took a few weeks to arrive and I ran to my friends place to see her bracelet she received at Christmas ... it is exactly the same. There is the marking of ale on the charm I ordered and a crown over the o in Pandora ... So with the big scare over the reviews ... I am here to say it worked for me. For the person who said the charm didn't fit it may need to be twisted on over the end. I am very happy with my product. Not the length of time it took. So anyone else who has ordered before reading the reviews ... I am happy with my purchase ... scared of the reviews. Debbie

Top Critical Review

“DO NOT BUY ANYTHING FROM THIS SITE!”

Jeremy L.
3/14/17

I made a purchase for what I thought were genuine pandora charms. One they said it was refunded to me and the other was sent but turned out to be a fake. I have emailed them several times and they are just playing dumb. I never received a refund for either items. I am working on getting this site shut down. I have also made pandora aware that they are selling fake charms. Do not buy anything from this company. Also the website is a. Ca address however any purchase you make goes to somewhere in Asia.

Reviews (14)

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Reviews that mention popular keywords

customer service (5) credit card (3)
Thumbnail of user debbiem69
Debbie M.
3 reviews
2 helpful votes
February 18th, 2016

After reading the reviews, I did panic. I start clicking all over the website and saw they were banners for secure checkout. So ... I waited and waited.

I did expect it to be shipped from Canada however it was China and I could follow the transit through Canada Post. It took a few weeks to arrive and I ran to my friends place to see her bracelet she received at Christmas ... it is exactly the same. There is the marking of ale on the charm I ordered and a crown over the o in Pandora ...

So with the big scare over the reviews ... I am here to say it worked for me. For the person who said the charm didn't fit it may need to be twisted on over the end.

I am very happy with my product. Not the length of time it took. So anyone else who has ordered before reading the reviews ... I am happy with my purchase ... scared of the reviews.

Debbie

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