Power Tool Express

Fast, easy, efficient and user friendly website, and lucky they had sale currently going on. Overall all very happy so far with experience, now just waiting to test their products and make sure just as impressed!

Very nice and easy but now I will wait for my purchase before I can give any more feedback. Thank you

This was a great shopping experience. It was wonderful to find the exact battery that I need for my Roomba iRobot 4000.

Not able to speak to anyone regarding a new purchase. Stayed on phone forever... no one answered phone. I was disappointed but only continued order because my husband needed the battery.

I like shopping with you great service. Although my last order was filled incorrect: date 2/10/20 #PTE*******W3 you sent me (2) 14.4 V batteries instead of 18V I have tried several times to contact you and received no response NOT REALLY HAPPY ABOUT CUSTOMER SERVICE!! concerning this matter. It was just an error in shipping, but I would have liked a response
After all it was not a cheap mistake !! NOT MY FAULT!!

Getting a 1 year warranty on a battery is awesome. If this battery works as advertised I will definitely be buying another. I like your website design, too. Clean, simple and easy to use :)

Very straightforward and concise. I had purchased this battery from Batteries+Bulbs in the past, but wasted my time trying to find it today.

It was good. Found exactly what my husband needed and was easy to place the order. He will tell all of the guys that work with him about your place.

The price is better than any other Web site I looked at. But I tried to order by phone and no one answered.

I ordered a rechargeable battery from their website, no big deal. Upon check out it asked if I wanted to pay more for 2-3 day delivery, raising the cost of my order to $21. $21 isn't a big deal, and I thought getting my order in 2-3 days would be great. 11 days later still no package, the number on their web page just rings and rings with no answer, and they do not answer their emails. It's a stupid little battery that I could have order from numerous different sites and had in a day or two, instead I'm still waiting almost two weeks for this item to arrive. Don't waste your time and money on this crappy company!

First time buyer but so far the experience has been good. Easy ordering and no hassles. Looking forward to evaluating shipping and product performance but am optimistic that all will go well.

This is for an old scrub tool I thought I was going to have to throw away. So glad to be able to put it back in service

thank you for being the only site to carry battery packs from older model cordless drills! this drill was my father's and holds a lot of memories!

I paid $3 more to avoid purchasing from Amazon so I hope this works out. You popped up first on a Google search and the website was fast and easy.

They have a fake phone number and fake email address on their website. They sent me a battery that doesn't work and can't get a hold of them. Their return address on the envelope is fake as well. Anna, ******* Meridian Pkwy, Riverside, CA. Gave no last name and I guarantee this is not their address. Will be contacting law enforcement on this website.

Found the battery I needed for my power screwdriver that is getting hard to find. I hope they work and last for a while.

I placed my order and realized that i no longer needed the part that i ordered. I immediately reached out to the company. I have sent not 1, but 5 emails, called 15+ times, and have never gotten any response. This company only cares about your money, not you! If you need anything I would strongly recommend purchasing from anywhere else

I will call tomorrow and talk to a rep to find out if the batteries are new or rebuilt. You can email me the answer. Good

I actually thought I had placed the order, and then I got an email saying I hadn't. For a few seconds I wondered if I was being scammed. If my battery comes and works well, I'll order another later.

I have looked everywhere for the beloved batteries for our older B&D tools! Power screw driver and flashlights, blade and such! Thank you!

Only problem I had was trying to find charger comparable with the battery I purchased but couldn't find one

I received a B&D VersaPak battery charger on 5/18/20 and immediately plugged it in to charge batteries. As of today, 5/27/20, it has not worked even though I've switch to newer batteries. The units LED lights go on but nothing happens. Submitted a ticket request form as required but kept getting an email to request again. After receiving four of these emails, I called the 888 phone number but was told I need to resubmit still another ticket request form. Could not get any real response from the company. I feel I have been scammed by this site.

This company is a scam. All reviews are 5 Star, but they are fake. Ordered a battery in March and it was never shipped. I cancelled my order with them, but they refused to credit me. I filed a dispute with my credit card company and was told by my CC company to settle it with PTE. They do not return emails, they do not return messages left on their website, they do not answer their phone. No way to try to settle the dispute with them. My CC company finally credited my account for the cost of the transaction, but PTE got to keep their money.