• PowersportParts.net

PowersportParts.net

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Overview

PowersportParts.net has a rating of 4.56 stars from 302 reviews, indicating that most customers are generally satisfied with their purchases. PowersportParts.net ranks 19th among Motorcycle Parts sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Dave answered all questions, excellent customer service.
  • i clicked the paypal checkout at the end and it refreshed the page asking me to please choose a payment method.

Critical highlights

  • Don't have the option for separate billing address vs shipping address...probably won't order again unless I have to
  • shopping experience feels like this is some high school drop out running the operation out of the back of his garage.
How would you rate PowersportParts.net?
Top Positive Review

“Not a scam!”

Anton K.
4/14/24

I was very suspicious initially since they had the lowest price on Shoei RF1400 i could find online. Website doesn't look super trustworthy but i bit the bullet and placed an order. I used paypal just to be safe so i could get a refund if something went wrong. They shipped my helmet next day and 3 days later it arrived brand new without any issues! This is not a sponsored or paid review, so if you're not sure if it's a scammy website, then don't worry it's a legit website.

Top Critical Review

“It is tiresome dealing with this company..”

Gary H.
5/29/20

It is tiresome dealing with this company.. no contact made at ANYTIME.. you have failure to launch (with me.) Gary Harvey *******744

Reviews (302)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (15) billing address (7) payment method (6) great prices (8) shopping experience (4) phone number (4) great service (7) web site (6) good price (13) part number (4) shopping cart (3) use paypal (3)
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Carole L.
1 review
0 helpful votes
November 26th, 2017
Verified purchase

Pay Pal didn't offer a space to enter a phone number, and your site instructed one was required and needed to be added from the PayPal page. I was able to use another method but didn't feel good about the purchasing process.

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Paul J.
0 reviews
0 helpful votes
September 13th, 2017
Verified purchase

Don't have the option for separate billing address vs shipping address...probably won't order again unless I have to

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Anne M.
1 review
0 helpful votes
September 5th, 2017
Verified purchase

Your listing for my motorcycle was incorrect.
I had to chat with 1 or your employees to find out which tool I really needed. He looked on the manufacturer website to find the correct tool I needed. So it would have been a really bad review, along with my returning the tool. So, everyone should double check somewhere else to make sure the listing is correct.
However I received the correct tool now and it worked. And PowerSportParts.net had the lowest overall cost I could find.
Unfortunately, all you need is a good hardened bolt with the correct threads for a Honda XR350R. The tool does not need the hole in the center to work with this motorcycle. Live and learn.

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Byron K.
1 review
0 helpful votes
August 10th, 2016
Verified purchase

I have been trying to track my shipment by clicking on provided link and USPS keeps telling me # does not exist

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Ricky S.
1 review
0 helpful votes
September 28th, 2016
Verified purchase

I need to contact you and your phone seems to be disconnected, there's no chat, no email address and your FaceBook page is two years old. Does not make me all warm and fuzzy. Your reviews (read too late) are atrocious at yelp and resellerratings. I would still buy this IF I could get confirmation that you guys are actually in business and shipping. I'm cancelling my order

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Paul F.
1 review
0 helpful votes
September 22nd, 2014
Verified purchase

Found you through Google Shopping comparison, free shipping sealed the deal. Second item added after browsing your site.

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rachel m.
2 reviews
0 helpful votes
February 15th, 2015
Verified purchase

Did not want to register. Would not let me check out as guest without registering. Did not allow me to use paypal.

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Doug Y.
2 reviews
1 helpful vote
December 2nd, 2014
Verified purchase

I left 3 messages for return calls and never received one. I finaly sent a e mail and then did receive a reply. Lately checking out using paypal is confusing, I'm still not 100% sure I did make a purchase. Waiting for a email confirmation. Fingers crossed!

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Pat K.
1 review
14 helpful votes
November 20th, 2014
Verified purchase

The product did not fit. I am waiting for a response to return or exchange part.
There is no phone number to call? just email

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Dennis C.
1 review
0 helpful votes
December 1st, 2014
Verified purchase

I found what I was looking for and at a great price. So I tried to find a jacket, but your site is not organized enough. I wanted to find a mesh/vented motorcycle jacket, but to do so I would have had to look through 1,400+ items. Please add more search options to narrow down the items.

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Richard G.
1 review
16 helpful votes
January 31st, 2016
Verified purchase

Strange problems paying with PayPal. Asked for payment information a second time. The produced a lot of computer printing headed by "Google Code for Sale Conversion Page." I was not sure if the order went through or if I had been charged twice until I checked my email.

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Jeff S.
2 reviews
0 helpful votes
January 4th, 2016
Verified purchase

Buggy.. crashed after I selected Paypal as payment method ..sort of worked (I think?) the second time with weird html code everywere on the payment page

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Frank B.
1 review
0 helpful votes
January 19th, 2016
Verified purchase

site said it was XXL but they don't make XXL in this item so I am expecting an XL which is what I wanted to begin with

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Stacy C.
1 review
0 helpful votes
March 9th, 2016
Verified purchase

Check out was a PITA using paypal. I took three tries. It kept saying select payment method. O.k, click on paypal and it takes you to the paypal general information page. Other than that, great price more than compensates for the minor inconvenience

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Alan W.
1 review
0 helpful votes
February 24th, 2016
Verified purchase

This website had the cheapest price for the OEM part I wanted to order. It hasn't shipped yet and they already want a review. Well, terrible so far. My bike still isn't running, when the part gets here and is not a cheap Chinese knock-off I may change my ratings of the site... until then, don't hold your breath. As far as coming back to this specific site for future orders, you guys better hope you've paid google off so your parts show up in my searches.

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Rick M.
0 reviews
0 helpful votes
October 15th, 2015
Verified purchase

Product was in stock but the company failed to ship it to me until 5 days after I had ordered and paid for it. Knowing this and ordering a similar product in the future, I would order from a different company that placed a higher priority on customer satisfaction.

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Mark K.
12 reviews
0 helpful votes
October 30th, 2015
Verified purchase

Your shopping cart had many errors, and I don't think it is paypal's fault. Even after the sale presumably succeeded, I'm now looking at a bunch of html gobbledygook (mentioning Google Code for Sale Conversion Page).

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Ellen F.
1 review
0 helpful votes
October 3rd, 2015
Verified purchase

I did not receive a follow up email with a tracking number. I had to call twice to find out if my order had shipped. Never received email. Best price though l.

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Dean F.
1 review
0 helpful votes
October 6th, 2015
Verified purchase

I ordered this part last year and now the price has been raised almost $20, What's up?? Also, I wasn't able to checkout through PayPal.

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jonathan k.
1 review
0 helpful votes
December 13th, 2015
Verified purchase

confirmation page is full of code. this is not reassuring. shipping method gave no estimate of delivery window.

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Tyler w.
1 review
0 helpful votes
March 21st, 2016
Verified purchase

Site was slow to compute decision made. Web site hung up. Had to go through process a second time and even though all decisions had been processed the submit had to be cycled twice again.

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Dale L.
1 review
0 helpful votes
March 9th, 2016
Verified purchase

I don't like having to register when I use PayPal. Most things I order take much less time than I had to spend on this site.

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michael w.
1 review
0 helpful votes
May 7th, 2016
Verified purchase

I tried to order on Friday and had a problem. I called and left my phone # *******624 no one got back to me?

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John D.
1 review
0 helpful votes
June 21st, 2020
Verified purchase

I would recommend that part listings online include a link to additional parts needed to install the part! For example I ordered a windshield for my motorcycle and it did not come with mounting hardware and there was no link to the proper hardware so now I have to call and track down the right mounting hardware

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Ed F.
1 review
0 helpful votes
May 21st, 2020
Verified purchase

Fine. It would have been nice if shipping were free for that $63 item. However, I do understand $75 is the cut-off.

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