• Power House Japan Auto — Home

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Overview

Power House Japan Auto — Home has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Power House Japan Auto — Home?
Top Critical Review

“Very poorly run business”

Jared I.
12/30/18

I had to get into contact with the owner after two whole weeks of zero communication. The eBay title said only one in the USA yet if you read on it says ships from japan, also says maximum of 3 weeks, guy tells me he'll get it to me in just short of 4. How you do excuse 2 weeks of not shipping a product? I don't care if your supplier doesn't have it yet, if you aren't sure when they'll get it, you shouldn't be listing it. Don't say 3 weeks arrival time if you aren't sure of 3 weeks arrival time. He's trying to say he doesn't give refunds when he lies left and right. After I told him I was displeased, he tried to say that it would still arrive about a week later than guaranteed. After a while of bickering, he said he would make it happen in 3 but by then, I had enough of his lies. Don't wanna deal with possible further hassle. He says he doesn't sit and hold people's money, but what was he doing for the extra week or so that became involved? Isn't that what it's called when there's an issue and you don't contact the customer? Your disclaimer isn't a disclaimer if you are planning to exceed the 3 weeks. Contacting PayPal in the morning since their offices are closed right now. Update: This guy shipped it anyway so I'm just gonna keep em to cut my emotional losses here. Doesn't listen whatsoever. When I got on him he said I'd get it the 14th, now he said Tuesday the 15th. The guy doesn't keep his promises. Finally have recieved actual proof that he has them and they're supposed to be overnighted to me tomorrow. Now they've supposedly been shipped via 2-3 day shipping. It just keeps going on and on. I did get the reflectors at this point in time as well as an explanation of why it was so held up.

Reviews (1)

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Thumbnail of user jaredg11
105 reviews
139 helpful votes
December 30th, 2018

I had to get into contact with the owner after two whole weeks of zero communication. The eBay title said only one in the USA yet if you read on it says ships from japan, also says maximum of 3 weeks, guy tells me he'll get it to me in just short of
4. How you do excuse 2 weeks of not shipping a product? I don't care if your supplier doesn't have it yet, if you aren't sure when they'll get it, you shouldn't be listing it. Don't say 3 weeks arrival time if you aren't sure of 3 weeks arrival time. He's trying to say he doesn't give refunds when he lies left and right. After I told him I was displeased, he tried to say that it would still arrive about a week later than guaranteed. After a while of bickering, he said he would make it happen in 3 but by then, I had enough of his lies. Don't wanna deal with possible further hassle. He says he doesn't sit and hold people's money, but what was he doing for the extra week or so that became involved? Isn't that what it's called when there's an issue and you don't contact the customer? Your disclaimer isn't a disclaimer if you are planning to exceed the 3 weeks. Contacting PayPal in the morning since their offices are closed right now. Update: This guy shipped it anyway so I'm just gonna keep em to cut my emotional losses here. Doesn't listen whatsoever. When I got on him he said I'd get it the 14th, now he said Tuesday the 15th. The guy doesn't keep his promises. Finally have recieved actual proof that he has them and they're supposed to be overnighted to me tomorrow. Now they've supposedly been shipped via 2-3 day shipping. It just keeps going on and on. I did get the reflectors at this point in time as well as an explanation of why it was so held up.

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