• Powerful Signal

Powerful Signal

Overview

Powerful Signal has a rating of 4.83 stars from 1,224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Powerful Signal most frequently mention customer service, tech support, and cell phone. Powerful Signal ranks 2nd among Mobile Accessories sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 95%
Positive
19
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • *** and the team in Utah know the business and understand the value of above grade customer service.

Critical highlights

No critical highlights yet

How would you rate Powerful Signal?
Top Positive Review

“Great product!”

Troy L.
1/17/24

This company is amazing. I had my cell booster here in 3 days and it works great. I am very satisfied. I've been telling all my fishing buddies about it and have quite a few who are interested in buying.

Top Critical Review

“Mounting issues”

Jeff W.
12/23/23

I'm having a difficult time finding a location to mount the antenna. The clamps and mounts only work on a vertical brace, not a horizontal brace.

Reviews (1,224)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (29)
Thumbnail of user bremondm
1 review
0 helpful votes
October 6th, 2023
Verified purchase

Installed and has improved our cellular strength enough to receive phone calls now.

Thumbnail of user chriss4534
1 review
0 helpful votes
June 11th, 2023
Verified purchase

Good product. Dont have it up completely yet but made a world of difference so far

Thumbnail of user samuelf374
1 review
0 helpful votes
August 3rd, 2023
Verified purchase

Service is better but odd how one phone has service and the other does not

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for leaving a review of your purchase, Samuel! We offer lifetime support on your system, so if you’re having difficulty getting one phone to connect, please feel free to give us a call and let us help you troubleshoot the problem. You can reach us at (435) 634-6800, M–F, 8–4:30 Mountain Time.

Thumbnail of user leeh189
1 review
14 helpful votes
June 30th, 2018

The metal roof we installed created a "black hole" for cell phone reception inside the home. We had to walk outside to reliably either send or receive texts or make calls. The outdoor dBm strength hovers in the -92 to -114 range. After installation of the Hi Boost 4K system the dBm rose to -12 to -18 for a net gain that exceeded the advertised 60 dBm. Although the increased coverage is largely limited to 1/2 of the house, we now enjoy between 2 to 3 bars and our raincoats have more hang time in the closet.

Thumbnail of user davidr2765
1 review
9 helpful votes
October 15th, 2020

Good product, excellent customer service. I was helped to choose the best option for my needs and they got it out the door fast too! I am now connected in an area that was difficult to get signal and disconnected me from the digital world and now I am plugged back in! Love it!

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks, David, for leaving a review of the product and service that you received. We’re happy to hear that you’re pleased with the results you got! If you ever have any questions or need any assistance, please don’t hesitate to contact us; you get lifetime technical support with your purchase.

Thumbnail of user nickc152
1 review
12 helpful votes
May 11th, 2018

Didn't receive the increased signal I had dreamed of, but now have to ability to receive calls and text messages and 2-3 bars where before I had none to one.bar. Technical support did a great job talking me through locating the nearest tower, and gave me a good tip to put i-phones in and out of airplane mode to force them to see the booster instead of the tower it was originally connected with.

Thumbnail of user ebent1
eben t.
1 review
0 helpful votes
June 30th, 2020
Verified purchase

I very much like the comparison of the products. No one else seems to offer that. Makes it much easier to understand what I'm buying.

Thumbnail of user mdl3
1 review
14 helpful votes
October 21st, 2018

Installation was easy and so far the device is performing as advertised. My office is inside a metal building which diminished the cell reception dramatically, only one bar many dropped calls, texts did not come in. With this product installed in my office I consistently have three to four bars providing great reception and texts come in.
One improvement for Powerful Signal to consider, before an order is place ask how many feet of cable the customer may require for the outside and inside antennas. The 30' supplied for each antenna is not necessarily enough to accommodate the antenna placement to achieve optimal performance.
Would recommend this product to others.

Tip for consumers:
If you have lousy cell reception inside your building seriously consider investing in this product, it will solve the problem of bad cell reception inside your facility.

Service
Value
Shipping
Quality
Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for you detailed review and suggestion, MD L. We’re pleased that your system is working well to solve your cell signal problem. We do sell different cable lengths for this systems over the phone, and we are going to be adding modular cable lengths to some of the new systems we’re rolling out this month. Please don’t hesitate to call us (866-912-3444) if you ever have any questions or need technical support! — Mike

Thumbnail of user harunm5
5 reviews
12 helpful votes
December 24th, 2020

I got exactly what I ordered with no hassles and it was very timely. I've since made the same order with the same result. Thanks Powerful Signal for helping me get the right equipment!

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for your review, Harun! We're glad to know that you're pleased with the products and service you received. If there's anything we can do to help you, please don't hesitate to give us a call—you receive lifetime technical support on everything you purchase from us!

Thumbnail of user toddt155
TODD T.
1 review
0 helpful votes
August 21st, 2020
Verified purchase

My order kit did not have jumper included for the splitter. I had to order the jumper later that cost $30.00 Only problem

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Todd: Thank you for leaving a full review and for letting us know about the missing jumper cable. We looked over your order and the missing cable was our error; we'll gladly credit you for the full cost (including shipping) of the cable you ordered separately. I apologize for the oversight!

If you have any questions about your system or need any technical support, please don't hesitate to contact us!

Thumbnail of user lindar1143
Linda R.
1 review
0 helpful votes
August 22nd, 2020
Verified purchase

We do not like the quality of the interior dome antenna. We are using the old model purchased years ago.

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for taking the time to leave a full review. We hope your cell signal booster is performing well, even if you prefer to use your older dome antenna.

If you have any questions or need any assistance, please don't hesitate to contact us!

Thumbnail of user davidw780
DAVID W.
1 review
0 helpful votes
September 27th, 2017
Verified purchase

This is the 2nd booster system that I have purchased from your company. My 1st system is working properly in my Jacksonville AL home.

Thumbnail of user gregoryd68
Gregory D.
1 review
0 helpful votes
October 15th, 2016
Verified purchase

I was very disappointed to having had a repeater recommended to me and after only a year it died. I was asked to purchase parts to troubleshoot it. After a week without phone service when I called to troubleshoot it the tech said in 60 seconds without eve

Thumbnail of user alleng47
Allen G.
1 review
0 helpful votes
June 30th, 2017
Verified purchase

Tried calling several Times. Really need unit shipped over night. We we pay for over night shipping.

Thumbnail of user kennethb573
Kenneth B.
1 review
0 helpful votes
June 1st, 2020
Verified purchase

would have been nice to have ordered the antennas that I thought that I was getting when I did the initial order.

Thumbnail of user anonymousm812
anonymous M.
1 review
0 helpful votes
March 31st, 2020
Verified purchase

was good but received 5% code in email that said nothing about needing 100 minimum...kind of deceiving

Thumbnail of user mikep444
Mike P. – Powerful Signal Rep

Thanks for your constructive criticism, M. You make a good point, and we’ll be more clear in future promotions.

Thumbnail of user kareno82
Karen O.
1 review
0 helpful votes
July 5th, 2016
Verified purchase

Service was good There was confusion about shipping. I was told you ship UPS so arranged to use neighbor with street address for drop, but package was sent USPS. luckily we have a small PO so I did get delivery. For rural folks who are off this grid this

Thumbnail of user glennr69
Glenn R.
1 review
0 helpful votes
March 31st, 2017
Verified purchase

I'm sure it was my search on Google that confused me. I thought I only needed one component of the antenna system to boost the cell phone signals at the house (location). here. The customer service was excellent, courteous and helpful.

Thumbnail of user kelceyh
Kelcey H.
1 review
0 helpful votes
January 9th, 2014
Verified purchase

The DB Pro adjustable gain works very well. Went from 1 bar to 3-4 bars depending on the weather. I live down in a valley with trees and my nearest tower is 15 miles away from my home. This model replaced the DB Pro non adjustable that broke from a power

Thumbnail of user walterg63
Walter G.
1 review
0 helpful votes
January 4th, 2014
Verified purchase

Don't know for sure yet, it didn't work at my house, but it is going with my stepson and he hasn't gone home yet to see if it work their. Will update when it happens. thanks wally

Thumbnail of user richardy38
Richard Y.
2 reviews
0 helpful votes
February 27th, 2016
Verified purchase

Ordered two an only one arrived. Called an they sent the other part, got it on Monday. ALL GOOD. Have gotten all my phone amps from them. Total of five so far.

Thumbnail of user arekt
1 review
1 helpful vote
March 2nd, 2018

Support was great. Explanation were on point. I will recommend the unit and the company to friends.
Power light is on at all times. Color is green. It does not pulsate.

Thumbnail of user samw206
Sam W.
2 reviews
0 helpful votes
September 20th, 2016
Verified purchase

There could have been a more complete installation guide with troubleshooting. It was difficult to run back and forth to my computer while trying to install the antenna on my roof. This would have been much easier with a written manual. I'm all for going

Thumbnail of user georgeg202
George G.
1 review
0 helpful votes
May 14th, 2014
Verified purchase

Thanks for the prompt shipping service and correct products. The price for the Force 5's was high compared to some competitors, but everything else good. Thanks!

Thumbnail of user geoffb28
Geoff B.
1 review
0 helpful votes
May 14th, 2013
Verified purchase

Service was excellent. Documentation was a little light. Would have expected a clean "Quick Start" guide, with an option to download a more detailed guide, FAQ, and explanation of error lights.

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From the business

Powerful Signal is the leading industry expert in restoring or improving voice and data cell signal in commercial buildings, homes, and vehicles.

Business History

Since 2007, Powerful Signal has been providing complete, turnkey cell signal solutions that improve wireless voice and data reception in offices and high-rises, warehouses and industrial buildings, retail locations, hotels, hospitals, schools, utilities, government agencies, and large custom homes. We also offer a complete line of preconfigured cell signal booster systems for offices, homes, and vehicles.

We have worked with thousands of clients, from Fortune 500 companies, to national and local government agencies, to businesses of every size throughout the entire United States. Our experience and track record make us the industry leader in improving indoor cellular reception and have earned us the respect of manufacturers and customers.

Powerful Signal’s team of long-term employees have over 50 years’ combined experience in designing and installing cell signal solutions. Our professional staff has a level of knowledge and expertise not found anywhere else in the cellular amplifier industry.

Company Representative

Thumbnail of user mikep444
Mike P.
Content Manager
Typically responds within 4 days
As Powerful Signal’s content manager, Mike is responsible for product management, pricing, reports, and content on Powerful Signal’s website. Mike has worked in the cellular booster industry since 2013, with 2 years’ experience working for Wilson Electronics (manufacturer of the weBoost brand) before joining Powerful Signal.

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