• Power-Level

Overview

Power-Level has a rating of 1.28 stars from 163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Power-Level most frequently mention live chat, customer service, and phone number problems. Power-Level ranks 162nd among Mmorpg sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • You want my cell phone number and I do not trust you not to sell it to another company.
  • Terrible customer service if you can even call it that.
How would you rate Power-Level?
Top Positive Review

“Very good company :) i got in live chat asked how much...”

Donnie E.
12/28/11

Very good company :) i got in live chat asked how much gold they had in stock they told me over 100k... i ordered 40,000 they got on within the allotted time and gave me the proper amount of gold! I think this company has turned its ways and is much better then all these reviews!

Top Critical Review

“Pay pal closes cases without proper review”

Charlotte F.
5/12/18

I purchase tech support annually. This time the vendor distorted my computer and when I called him he never replied. He disappeared. Service was not even one month. Pay pal closed the case because the jerk told them he did the work. PAY PAL DOES NOT SUPPORT ETHICS. PAY PAL SUPORTS THE EASY WAY OUT WITH NO ETHICAL RAMIFICATIONS. Yes they support the theivs

Reviews (163)

Rating

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Reviews that mention popular keywords

phone number (14) customer service (17) cell phone (5)
Thumbnail of user mikes8
1 review
12 helpful votes
February 19th, 2010

Ok, I'm pretty sure most of these complaints are fake reviews from people working for other companies or something. Most of the reviews were obviously written by people who do not speak english as a first language. I just finished getting a powerleveling package from www.power-level.net and I didn't have any problems at all. They were on time, no hassle, and I even got a bunch of extra gear out of it. I didn't have any problems at all, so I don't know what the big deal is.

Thumbnail of user nickalom
1 review
10 helpful votes
March 16th, 2010

My story is so-so. I ordered gold for 2 characters. One character received 6000g 3 hours after the order. My other character is still waiting for 5000g and it's 4 days later. They chat with me and are polite b/c I am polite with them. I am frustrated but I understand they are trying to earn it to give to me. I just wish they advertised the time frame honestly. I will repost to report when I receive my 5000g.

Thumbnail of user charlief
18 reviews
27 helpful votes
January 30th, 2010

It was ok i got my gold wasnt as fast as hoped though, i payed via western union fine good clean transaction

Thumbnail of user bertaj
1 review
12 helpful votes
December 4th, 2009

WoW - I see all the complaints about this company. This site wasn't up before I used the company. I'm not promoting them but he's my side(s) of the story. First of all, I have used power-level.net 3 times in the past, because I hate questing. So I changed my wow password then turned my account over to them. From 74 to 79 it took them almost 2 days, then they stopped... so I'm waiting... thinking I should have been 80 by now. So I called them on the third day, and by midnight I was 80. My bank was untouched, potions and everything else was fine, but they vendored old gear and cleaned up my bags. And I had 1500g when they were done. BUT - they don't train on spells so there goes a lot of your gold into training. You get an email saying order is complete and to change your password. I changed it back immediately and lived happily ever after. 74 to 80 cost me $50.41Told a couple of friends and they both gave me passwords to their account to do the same thing. 1 toon from 46 to 71, and the other toon from 32 to 66 (all she could afford). No problem on the 46 to 71 - was fast. I think the same guy who level my toon. Had all good gear. Cost $70.38On the 32 to 66 toon, I think it was a kid with limited playtime cuz it took a couple of weeks and he was always logging on and off. I made calls as to why it's taking so long. Soon after a call, the character would log on. I complained that I wanted gold for taking so long... The toon had 800 gold when I got the account back. Cost $71.73I'm was preparing to use them again... as their name implies, power-leveling must be their specialty - not gold. UPDATE: as I am typing this, I went thru some emails and discovered I did buy gold from power-level.net - 4000 gold, cost me $53.63 and I remember now - IT TOOK THEM FOREVER!... I complained, $#*!ed, and moaned. I Ordered on 1/29/09 and didn't get completed until 3/6/09. I filed a paypal complaint on 2/18/09 and then they gave me 1500 gold on 2/23/09, then completed the order on 3/6/09. Never buy gold from them. - However, I still did the power leveling thing thru them cuz they don't - or didn't use bots at the time. I buy gold from igxe.com based on friends reference who is WoW veteran. 1st time from igxe - 2800gold, cost me $40.62 and took about 1 day. I even clicked the button twice and double charged myself, they called me and offered me the option for more gold or a refund. I got my refund the next day.:-)2nd time from igxe - 3500gold - deleted email, but it was a cheaper rate. Like $50 for the order - and I got the gold in 20 MINUTES! - I get a whisper in-game and next them u know I'm rich. Hope my spelling and grammar are okay, I decided to take the time so you guys will have some specifics before using these services.

Thumbnail of user geol
1 review
0 helpful votes
November 8th, 2009

I just bought gold from them and got it like 10 hours after :p, and service was fine. Maybe the chinese wakka weirdo was bad at english, but what the hell. Got my gold and fine service: b

Sorry to hear about all the scam, haven't experienced anything alike

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Jang S.

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