• PostScan Mail

PostScan Mail

Overview

PostScan Mail has a rating of 4.79 stars from 3,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PostScan Mail most frequently mention customer service, and business address. PostScan Mail ranks 12th among Mail Forwarding sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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0
Neutral
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What reviewers want you to know

Positive highlights

  • Easy process and customer service answered the phone immediately very helpful.
  • I just signed up and got my new business address in less than 5 minutes!

Critical highlights

No critical highlights yet

How would you rate PostScan Mail?
Top Positive Review

“Good so far!”

Hyde C.
6/24/20

Good so far! A little bit unclear about how/when to fill out the USPS form, but I can figure it out myself. Also, no verification of the cost when I entered my CC info. Would be nice to have a confirmation page showing me the price before charging my card.

Top Critical Review

“Kamps hoff”

kamps h.
3/11/22

I used the facility in Brooklyn, New York. Waiting time for uploads is sometimes more than a week! Takes another week to have parcels forwarded. Parcels are doubly forwarded and charged! No, or very late and unsatisfactory, answer when contacting support about these issues.

Reviews (3,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) business address (4) po box (4) home address (3) email address (3) usps form (3)
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Anthony C.
1 review
0 helpful votes
January 31st, 2020
Verified purchase

Highly professional company and excellent customer service. Sign-up was far easier than I thought it would be. Thank you.

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Zach R.
1 review
0 helpful votes
June 9th, 2020
Verified purchase

Great value for such a great service.

I work in the YouTube/Live streaming industry and this service is PERFECT for creators to use as a place where fans can send them mail/gifts. Highly recommend.

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Abelardo M.
1 review
1 helpful vote
June 25th, 2020
Verified purchase

Dead simple. Showing a potential address on the landing page and stating how many packages received and scanned made my decision much easier.

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Brian J.
1 review
0 helpful votes
June 3rd, 2020
Verified purchase

I haven't made it far enough yet just now signing up and paying for this service- I need my mail scanned while I'm traveling!

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Craig M.
1 review
1 helpful vote
June 25th, 2020
Verified purchase

I'm glad I looked online to find something better than the UPS pricing as well the reviews from yelp persuade me. Let's begin.

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Ryan H.
2 reviews
0 helpful votes
August 8th, 2020
Verified purchase

Very excited to begin using this service... really appreciate Brian in Customer Service helping me with all my needs and especially confirming this service addresses them... 30 Day money back is also a great help and assurance.

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Ericka R.
1 review
0 helpful votes
May 23rd, 2020
Verified purchase

Easy process and customer service answered the phone immediately very helpful. I was impressed because lately due to COVID19 customer service sucks mostly Every where I go. Great job!

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Thaddaeus W.
1 review
0 helpful votes
June 6th, 2020
Verified purchase

Such a blessing having this as a new business owner! I didn't want to give my address b/c of the dangers associated with all of that in 2020, this is HEAVEN SENT!

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Ryland H.
1 review
0 helpful votes
June 2nd, 2020
Verified purchase

Helmy was excellent. He Walk me through all my questions. And, I had a lot. I'll be buy more mailboxes soon. Just needed this one now to get started.

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Trevor D.
1 review
1 helpful vote
May 7th, 2020
Verified purchase

Used the online notary service that PostScan recommends and was processed the next business day with a confirmation email. Too early to know if they will contact me (email) each time I receive mail, but that is the key to this service, as a competitor had stopped notifying me each time mail arrived and I had to check constantly, even after informing them and confirming my email address.
While this service does contract with mail stores, they offer buildings as well (which I chose to use for my address) and I am so far satisfied with my downtown suite address!

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Dimitris D.
1 review
0 helpful votes
March 11th, 2020
Verified purchase

if we had the usps 1688 or something instantly to download and upload that would be awesome but i expect to find it inside the platform somewhere

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Anna B.
1 review
0 helpful votes
December 25th, 2018
Verified purchase

I'm super excited to have found you, this will make my life a bit easier. Waiting for the mail is frustrating at times, especially if you are expecting something important and are away from your address. Now I won't have to make any unnecessary trips, saving me time! Thank You!

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Kimberly N.
1 review
0 helpful votes
October 26th, 2019
Verified purchase

Easy to sign up and set up the next steps. About the notarization, it would be great to have more information on what is notarization and the usps form of what it is and why fill it out? Also it caught me a bit off guard to meet with a certified person to ensure the form was correct. I would provide statements of what happens next after signing up? That way, I would know what to expect from the user experience side. Overall, it was a really nice experience.

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Chris P.
7 reviews
1 helpful vote
May 10th, 2019
Verified purchase

Thanks guys. Hope the labor in the mail processing is going well. Sounds like a lot of work. I hope this company grows successful in all the right and healthy ways.

P.S. Also, please do not share my email address with 3rd parties. I appreciate you Post Scan Mail.

- Chris

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James H.
1 review
0 helpful votes
June 8th, 2020
Verified purchase

just starting but everything's working great.Can't wait for the service to begin.Will be back to further input.

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Ryan P.
1 review
0 helpful votes
April 10th, 2019
Verified purchase

So far very good service.. Answered all questions and were very helpful. Only thing I would like to see them improve on, is shipping packages abroad. They should seek to negotiate better rates for forwarding packages with FedEx based on volume.

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William T.
1 review
0 helpful votes
August 26th, 2020
Verified purchase

It's all good the price and service. I like to have a certain amount of privacy with the work I perform and I'm very impressed with the amount of time spent on just that. Thank you so much

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Isaac B.
2 reviews
1 helpful vote
July 15th, 2019
Verified purchase

Pretty straight forward system, does not waste time. Great for anyone who needs a US address for mailing, etc.

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Nicole K.
2 reviews
0 helpful votes
July 4th, 2020
Verified purchase

Very quick sign up. Good Experience. It sounds like a good service if it works as explained on web site.

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DJoseph A.
1 review
0 helpful votes
February 9th, 2020
Verified purchase

I've searched for a service like this for years, and it's always expensive, kind of fishy looking, and hard to sign up. I just signed up and got my new business address in less than 5 minutes!

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1 review
0 helpful votes
February 12th, 2019

Totally recommended to family and friends, I found a professional and secure service, besides their great way of handling customer's complaints. Keep the great work guys

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Derick T.
1 review
0 helpful votes
March 13th, 2019
Verified purchase

Ashley my customer service rep. was very informative and helpful.
She is a great asset for the company.

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Azantia L.
1 review
0 helpful votes
August 11th, 2020
Verified purchase

After viewing the website I had some questions regarding the service. When I called I spoke to Brian. He was very helpful and attentive to my questions and request. My first experience was with great pleasure!

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anonymous L.
3 reviews
0 helpful votes
October 14th, 2019
Verified purchase

Amazing service!! Thank you so much for the excellent customer support. You guys go above and beyond and I really appreciate all of your help!

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Michael J.
4 reviews
0 helpful votes
July 11th, 2020
Verified purchase

Registration and sign-up was quick and easy. I hope the virtual service will be beneficial to my needs.

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Helmy E.
Typically does not respond to reviews

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