• PostScan Mail

PostScan Mail

Overview

PostScan Mail has a rating of 4.79 stars from 3,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PostScan Mail most frequently mention customer service, and business address. PostScan Mail ranks 12th among Mail Forwarding sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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What reviewers want you to know

Positive highlights

  • Easy process and customer service answered the phone immediately very helpful.
  • I just signed up and got my new business address in less than 5 minutes!

Critical highlights

No critical highlights yet

How would you rate PostScan Mail?
Top Positive Review

“Good so far!”

Hyde C.
6/24/20

Good so far! A little bit unclear about how/when to fill out the USPS form, but I can figure it out myself. Also, no verification of the cost when I entered my CC info. Would be nice to have a confirmation page showing me the price before charging my card.

Top Critical Review

“Kamps hoff”

kamps h.
3/11/22

I used the facility in Brooklyn, New York. Waiting time for uploads is sometimes more than a week! Takes another week to have parcels forwarded. Parcels are doubly forwarded and charged! No, or very late and unsatisfactory, answer when contacting support about these issues.

Reviews (3,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) business address (4) po box (4) home address (3) email address (3) usps form (3)
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Hyde C.
1 review
3 helpful votes
June 24th, 2020
Verified purchase

Good so far! A little bit unclear about how/when to fill out the USPS form, but I can figure it out myself. Also, no verification of the cost when I entered my CC info. Would be nice to have a confirmation page showing me the price before charging my card.

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Ann M.
16 reviews
1 helpful vote
April 28th, 2020
Verified purchase

I have been trying several other site but this was very straight forward and took only a few minutes to set up. Thank you

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Ian U.
1 review
0 helpful votes
April 25th, 2020
Verified purchase

Excellent so far. I like that plans include free scans. Good selection of addresses in Los Angeles. I chose Fuller Ave as I'd like a residential mailbox replacement and don't want an obviously commercial address (Wilshire, etc.).

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Terrance C.
1 review
0 helpful votes
April 14th, 2019
Verified purchase

The setup was easy until I had to type in my card, and then I didn't remember the three digit code on the back of the system time me out so oh, it wouldn't let me use my email, my original email so I had to switch up an email real quick. Other than that, the service is perfect. Allows me to travel like I do, without having to worry about whether or not I'm not receiving important documentation, that alone is a huge stress off my Brain. So far so good!!

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Jody S.
3 reviews
0 helpful votes
June 21st, 2020
Verified purchase

Very quick and easy to setup! I did have slight issues setting up the address through Shopify. Will look into that more. Overall, glad I made the descision.

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Silvia R.
1 review
0 helpful votes
July 1st, 2020
Verified purchase

So far, the process of signing up has been easy enough, however, I've had to contact support several times to ask questions regarding your services, specific address information, and general system processes. That being said, speaking to two different representatives has been a good experience thus far.

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Borys W.
1 review
0 helpful votes
January 19th, 2020
Verified purchase

Lacking info about international customers like me - there is no Country field in 1583 form. I hope I can still apply from Poland...

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Jason C.
1 review
0 helpful votes
August 1st, 2020
Verified purchase

Easy interface, not too bad questions, and support has excellent, clear, complete answers. Unfortunately, answers sometimes take a long time to arrive.

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William R.
1 review
0 helpful votes
May 8th, 2020
Verified purchase

Kinda pushy on getting a comment just take the stars and be happy.lol I'm having a great month thank you

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Jane H.
1 review
0 helpful votes
February 15th, 2020
Verified purchase

Called your customer support! She helped explain your service. Ashley was amazing. Thank you. She made the difference for my to choose PostScanMail. Thx

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Bruce P.
1 review
0 helpful votes
February 5th, 2020
Verified purchase

Simple and easy peazy, just wished I could have gotten a definite answer on whether the address would be accepted for driver license and vehicle registration etc. in Arizona, oh well here goes...

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Daniel S.
1 review
0 helpful votes
June 4th, 2020
Verified purchase

It froze for awhile before going to the confirmation page. Couldn't click the next button. There should be some "processing" status or something.

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Robert G.
1 review
0 helpful votes
April 30th, 2020
Verified purchase

I hope everything will work as advertised on your site, and that no charges will be made to my card unless mail arrives and needs processing, thank you. Per the Pay as you go plan....

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Ali S.
1 review
0 helpful votes
June 6th, 2020
Verified purchase

It was clear and quick to rate it 4 stars but some personal service from one of your human faces should ensure we get reliable and consistent service if you aim for 5 stars

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Bryan G.
1 review
0 helpful votes
June 1st, 2020
Verified purchase

so far so good...keep this up and you will quickly become my favorite mail package to use!!!! The key is...you keep the process moving....

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Claudette Z.
1 review
0 helpful votes
March 9th, 2019
Verified purchase

To register for your Services along with the fees are reasonable anyone can do it with ease.
Tnx post scan mail.

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Kim S.
1 review
0 helpful votes
April 8th, 2020
Verified purchase

I'm not sure how I was assigned a number for my mailbox. The instructions and terms that I read said that I would be shown available box numbers.

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Paul A.
1 review
0 helpful votes
April 20th, 2020
Verified purchase

have to make commitments before knowing what it is all about or what warranties or guarantees are included

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Kimberly F.
3 reviews
0 helpful votes
August 13th, 2020
Verified purchase

New PostScan Address shows # sign after the street address. Last page shows lengthy #. Presume for your sorting purposes, but a little confusing.

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Lupe H.
1 review
0 helpful votes
February 7th, 2020
Verified purchase

I was clicked on address on location page, and checkout page was giving me a different address then the one I initially clicked on

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Tarisai T.
1 review
0 helpful votes
February 25th, 2019
Verified purchase

So far so good. I am just checking out, no actual experience yet with the provider but I am hoping for great things.

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TRISTAN W.
1 review
0 helpful votes
June 13th, 2019
Verified purchase

Bit confused as to the different options and what I do next. Do I move my mail at USPS to this new PO Box? Also, can I request that ALL commercial advertising materials, catalogs etc get immediately discarded? I don't want those scanned. It's all junk mail.

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Alpha D.
1 review
0 helpful votes
June 3rd, 2020
Verified purchase

Accidental pressed the back bottom and Wouldn't remember my password so needed to use another Email.

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Adriana I.
1 review
0 helpful votes
June 20th, 2019
Verified purchase

I was hoping to get an address that looked more like a real address and not a PO Box. That's what it says on the website.

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Eric K.
2 reviews
0 helpful votes
February 21st, 2019
Verified purchase

Is the street address version of my Salt Lake City PO Box, which I got from Claudia at customer service, included with the PO Box?

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Helmy E.
Typically does not respond to reviews

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