• PostScan Mail

PostScan Mail

Overview

PostScan Mail has a rating of 4.79 stars from 3,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PostScan Mail most frequently mention customer service, and business address. PostScan Mail ranks 12th among Mail Forwarding sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
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5
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What reviewers want you to know

Positive highlights

  • Easy process and customer service answered the phone immediately very helpful.
  • I just signed up and got my new business address in less than 5 minutes!

Critical highlights

No critical highlights yet

How would you rate PostScan Mail?
Top Positive Review

“Good so far!”

Hyde C.
6/24/20

Good so far! A little bit unclear about how/when to fill out the USPS form, but I can figure it out myself. Also, no verification of the cost when I entered my CC info. Would be nice to have a confirmation page showing me the price before charging my card.

Top Critical Review

“Kamps hoff”

kamps h.
3/11/22

I used the facility in Brooklyn, New York. Waiting time for uploads is sometimes more than a week! Takes another week to have parcels forwarded. Parcels are doubly forwarded and charged! No, or very late and unsatisfactory, answer when contacting support about these issues.

Reviews (3,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) business address (4) po box (4) home address (3) email address (3) usps form (3)
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Jacqueline R.
1 review
0 helpful votes
August 22nd, 2020
Verified purchase

It's been cool so far - I'd like a little more time to use the service before I give my final review though.
There was a 2 day issue with their third party notary service but other than that I've gotten everything taken care of I belive.

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stephen a.
1 review
0 helpful votes
July 15th, 2020
Verified purchase

i dont like the fact that i have to put in my card detials when i have not even made any payment yet its a scam alert for me so i would really appreciate it if you can scrap hat off tha would be way bettter and would be mor trust worthy .

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Kennita W.
1 review
2 helpful votes
January 30th, 2019
Verified purchase

This service costs less than, and seems to have comparable features to, the other one I checked out; good enough for me.

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Ngoc T.
1 review
0 helpful votes
January 20th, 2019
Verified purchase

I think it would be better, if some examples of price for mail forwarding service , available for customer to see before registration.

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James W.
4 reviews
3 helpful votes
December 29th, 2019
Verified purchase

Your zip code field didn't change to UK format. Your telephone input field was not wanting to take my uk telephone number.

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Tom C.
1 review
2 helpful votes
November 14th, 2019
Verified purchase

Didn't realize there would be a numerical an alfa numeric add on to thye address. Makes it look obviouse that it's not brick and mortar.

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Deatra D.
1 review
1 helpful vote
March 23rd, 2020
Verified purchase

I have fat fingers. Entering and verifying my password was difficult. Once I entered my email, I couldn't enter a different password

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Sandra L.
1 review
0 helpful votes
June 20th, 2019
Verified purchase

Did not yet see how to add my husbands name and I've already paid and moving forward without all names on acct. ???

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Chris A.
10 reviews
1 helpful vote
December 14th, 2018
Verified purchase

While there were some issues on initially setting up the account I was pleased to see a response from customer service clarifying the issue at hand. I look forward to using those service moving forward and see how it goes.

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anonymous V.
1 review
1 helpful vote
July 4th, 2019
Verified purchase

unclear why I need a current address. I'm using this service because I'm traveling and don't have a permanent address. Then called support twice and it just rang and rang.

3.7K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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Helmy E.
Typically does not respond to reviews

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