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  • PostScan Mail

PostScan Mail

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Overview

PostScan Mail has a rating of 4.79 stars from 3,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PostScan Mail most frequently mention customer service, and business address. PostScan Mail ranks 12th among Mail Forwarding sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
– 0
Negative
1
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View and manage your mail from your desktop or phone. product 0
Request for the contents to be scanned and read your important documents from wherever you are. product 0
Request for your mail to be forwarded to you anywhere you are. product 0
5
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What reviewers want you to know

Positive highlights

  • Easy process and customer service answered the phone immediately very helpful.
  • I just signed up and got my new business address in less than 5 minutes!

Critical highlights

No critical highlights yet

How would you rate PostScan Mail?
Top Positive Review

“Good so far!”

Hyde C.
6/24/20

Good so far! A little bit unclear about how/when to fill out the USPS form, but I can figure it out myself. Also, no verification of the cost when I entered my CC info. Would be nice to have a confirmation page showing me the price before charging my card.

Top Critical Review

“Kamps hoff”

kamps h.
3/11/22

I used the facility in Brooklyn, New York. Waiting time for uploads is sometimes more than a week! Takes another week to have parcels forwarded. Parcels are doubly forwarded and charged! No, or very late and unsatisfactory, answer when contacting support about these issues.

Reviews (3,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) business address (4) po box (4) home address (3) email address (3) usps form (3)
Thumbnail of user jeffh860
Jeff H.
1 review
1 helpful vote
“You should offer a printed list of addresses”
June 12th, 2020
Verified purchase

You should offer a printed list of addresses. Your map selection tool is tedious and turned what should have been a five minute task into an hour-long process. I'm feeling frustrated and angry right now. Was that your intention? I don't think so. Offer us a list.

Helpful  (1)
Thank you
Thumbnail of user kylet47
Kyle T.
1 review
1 helpful vote
“The locations page showed my address as this location...”
December 9th, 2019
Verified purchase

The locations page showed my address as this location then # not PMB. PMB Implies I don't actually live here and is misrepresented.

Helpful  (1)
Thank you
3.7K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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From the business

Company Representative

Thumbnail of user helmye1
Helmy E.
Typically does not respond to reviews

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