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Claim Your BusinessPostmates has a rating of 1.13 stars from 873 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Postmates most frequently mention customer service, delivery fee, and credit card problems. Postmates ranks 152nd among Food Delivery sites.
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I have used Postmates a few times now and so glad they exist! They helped me out when there was no time, we had to quarantine, when I forgot to buy the cake and they got it for me last minute. Always caring, professional and on time. I can't thank the Postmates delivery people enough for the job they do. Thank you!
I spent a lot of money with Postmates, but after about a year, 2 different credit cards got stolen. My card were used in 2 different states, within 90 days. I had to cancel those cards. Once I quit using Postmates the credit card fraud stopped. They are thieves. Stay away from them.
If our prepaid visa doesn't work or we have to return and get paid nothing. I just went to a delivery and my card didn't work at pickup. I got no response while there from Postmates. When I finally got theu the order was given to another driver. I was given a boat load of excuses as to why my card declined. None their fault. Go to Door Dash please!
It's an amazing app to the point where I don't have to go out and get my food my food can be brought to me.
Tip for consumers:
Don’t waste your time on going out to get food when it can be sent to you .
Products used:
A burger with fries .
I live in LA and drive to Hollywood to make deliveries. Made about 60 deliveries in 4 days and earned $470. If u provide fast n friendly service people usually tip. Sometimes alot more then you'd expect lol thinking about starting it full time, alot less stressful then my job and pay rate is about the same
As a driver I take pride in my deliveries. I have a 4.8 life review. Pretty simple accept your delivery. Pick up food. Some wait times are longer during peak hours. We do our best to make sure you have utensils, napkins and condiments when available we drive the fastest route to our destination. Please be sure to tip toe driver as $5 give or take is less than minimum wage. Tips really help and make delivering in our own vehicle worth our time. Also if you live in an apartment complex be sure to include your Building # CLEAR directions to your apartment, include gate code or add us to your list when you have a secured guard at the entrance to your community. It's not rocket science this service is to elevate your stress of feeding yourself and/ or your family. Tips tips tips
I was very sick so i decided to give a try to postmates. I ordered a soup and other food for me and my old mom to eat. Well I received half of the order for sure NO SOUP. They charged me for everything. We gave the tip to the driver. When I opened the packages I realized that we were missing half of the order and try to get in touch with the driver and the postmates company but impossible. I wrote many letters to the company but one week later and no one responded. I had to call a family member to bring us the food we wanted. I would never use it again and i will ask everyone to never try it. You will lose your money if they do not bring your complete order. The Postmates company do not care about you. We should have negative starts because Postmates deserves 10 negative stars!
Postmates offers on-demand delivery of everything you need, whenever you need it. Food delivery, grocery delivery, alcohol delivery, and more? We? ۪ll bring the best of your city to you, in minutes. Place your order online or through our app, and leave th...
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