• POS Portal

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

POS Portal has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. POS Portal ranks 6th among Point Of Sale sites.

What reviewers want you to know

Positive highlights

  • POS Tablet provided follow up and response time when I was confused why my equipment hadn't arrived.
  • Ordered all the POS equipment we needed for our new Smartwerks POS system from POS Portal.

Critical highlights

  • I feel that this is extremely poor customer service and would not recommend this company to anyone.
  • what to send for account set-up, rest of application process.
How would you rate POS Portal?
Top Critical Review

“Poor Customer Service”

Josh H.
12/3/19

I purchased a card reader through this company. It was not made apparent that you need to have Authorize.net's POS system to use this. So when I attempted to return it, they told me that there policy is 30 days from purchase. Unfortunately, it had been 33 days since my transaction. I feel that this is extremely poor customer service and would not recommend this company to anyone. If you are going to back a product you believe in then back it. Don't try to worm your way out it with a 30 day return policy. Unfortunately, some of us are really busy when trying to open a business. Small business are hard enough to get off the ground without the struggles companies that won't fully back their product with an accept timeframe for return. I understand that this is my opinion but I would guess that I'm not the only person that would share it. Make sure if you use them that you read all the descriptions and small print to be sure whatever product you are buying will work for you.

Reviews (1)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (45) pos tablet (19) pos system (16) sales person (6) 24 hours (5) kevin nguyen (4) application process (6) pos equipment (4) business owner (4) breanne rodriguez (3) tech support (3) sales rep (3)
No reviews meet your search criteria.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about POS Portal?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about POS Portal?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business