Porch

Within an hour after filling request I received a call giving contact information concerning a reliable local contractor.

My worker was professional and courteous.
When I called to ask for someone to reinstall my blinds it was estimated at a 3 hour job. I told the person that I could do it myself in 3 hours, so he estimated it would be 2 hours. All 10 of my blinds were installed and the worker was out of my house in 45 minutes. It was a simple job that I couldn't do myself. I expected an adjustment on the charges.

This project started out small and got larger once we discovered the true water damage to my laundry room. But, we all took it in stride and removed the damage wood and drywall, dried everything else, installed new floor, tile and drywall. The result was wonderful. My husband and I will put the finishing touches on it, but it was a wonderful transformation and we love it. I will definitely call Free My Timber, Inc anytime I need more work completed.

I scheduled Porch to send someone out to do several repairs to my house. Fix wood rot in a door frame, repair dry wall, install a new toilet. The morning of the repairs I was contacted and told there had been double-booking of jobs for my repairman. Was told he'd be about 5 hours late. It was rescheduled several times during the day and we ultimately had to delay the work by a week. My only complaint is with the scheduling department. Jamie and his ultimate work product were great.

The handyman did a good jjob and the project was a success so my final review is more positive. However, I had some frustration with the initial phone service and dealing with the PORCH call center. There were some errant referals for the wrong service. Additionally I kept getting text messages stating that no handyman was available and kept pushing the delivery date out but suddenly one was found and came with-in the hour. So, at the end of the day, I'm not sure what to think. I would use PORCH again but I would be cautious and not confidant.

I completed my project. I wish when I book the appointment they had told me I needed the whole day to be there. First, the guy came late and then he didn't have the necessary equipment needed so he had to go get it at store which he took forever to come back. Anyways I'm glad I had the whole day home or else it wouldn't be done. But I love my chandelier. They did clean up after they finished.

I really had a professional man (Dan) who assembled my treadmill. He was efficient, kind and worked hard. I am now using my treadmill and would gladly have (Dan) help me if I purchased another product to be assembled.

I signed up because it had free credit to join. The first lead I bought did not respond but I was refunded my free credits back. The second lead I got a contract on. The lead was 10.50 and the job was 2800. However I have been harassed nearly everyday with phone calls and emails to solicit me buying their premium service.

I scheduled a tv mounting service for last Sunday at 10:00, the first issue is the tech called to see if they could come at 1:30. I said that I had another commitment and could not wait. The single technician showed two hours later around 12:00. I was required to order two technicians and was to pay an additional $79 for the second person because the TV is a 65". The single technician was able to manage the job successfully by himself and he was very professional. When the bill was presented I was charged for two techs even though only one showed up two hours late. The invoice was corrected only after I complained and everything is paid and finalized.

I ordered a desk from Overstock and needed Porch to move and assemble it. Since this was a large item I wanted everything done one the same day.

I got an e-mail back from Porch immediately that they would contact me when the delivery date was set. I got a delivery date but did not hear from them. I called customer service was told someone would get back to me in 24-48 hours. 72 hours later, no one had gotten back to me so I called again and was told that I have no order in the system.

We went back and forth and a new order was submitted. I informed them that we were getting very close to the delivery date and I need to make sure we had a moving/setup team. It took until two days before delivery that everything was worked out.

The team that came did a great job and I would recommend them but you need to stay on top of the order to make sure someone will show up.

Install was excellent. Billing was high! After installing one tv mount, an existing tv was moved to the new mount and a new tv was put in it's place. One instillation, however I was charged for two installations.

I've hired someone for my project. Please stop calling me.

Guy who assembled was great! Some confusion with scheduling. Was rescheduled twice. Wasn't told it needed to be rescheduled - had to call them after waiting for an hour each time for guy to arrive.