• Popsugar Supports Domestic Abuse

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Overview

Popsugar Supports Domestic Abuse has a rating of 2.1 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Popsugar Supports Domestic Abuse ranks 67th among Celebrity Gossip sites.

  • Service
    2
  • Value
    3
  • Shipping
    2
  • Quality
    2
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How would you rate Popsugar Supports Domestic Abuse?
Top Positive Review

“Pretty decent”

Laura S.
10/17/18

I love subscription boxes and have had several from various companies. The fall of 2018 was a nice box. However, I wish the scents and colors of the products were customizable. I did not care for the scent of my candle. The color of the lipstick does not work for me, wish the accessory organizer came In other colors. They do have bonus items that really increase the value. My box was worth about 350. I spent 75. Not bad at all

Top Critical Review

“No refunds, not quarterly”

Constance L.
2/24/20

I bought an annual subscription. They don't ship quarterly at all. Bought 8/29. First shipment 11/11. Inquired 2/24 where next one was and they said it should ship in a few more weeks. A quarterly shipment should have been sent by 2/11. They said I can't get any refund for the subscription despite their lack of fulfillment so I'll dispute with my credit card company.

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user constancel28
1 review
0 helpful votes
February 24th, 2020

I bought an annual subscription. They don't ship quarterly at all. Bought 8/29. First shipment 11/11. Inquired 2/24 where next one was and they said it should ship in a few more weeks. A quarterly shipment should have been sent by 2/11. They said I can't get any refund for the subscription despite their lack of fulfillment so I'll dispute with my credit card company.

Thumbnail of user adriennel49
1 review
1 helpful vote
July 3rd, 2020

Discriminating, most disappointing company I have ever had the displeasure of dealing with, will never do it again, so just a heads up people

Thumbnail of user ms1195
8 reviews
45 helpful votes
November 8th, 2021

Don't be fooled - this company does not give a $#*! about domestic abuse and I have the experience to prove it.

Everyone should be aware that Popsugar is okay with featuring an article that has an abusive couple in it and why you should reconsider patroning this app, and moreover, the Popsugar collective.

In one of their articles, they praise a notorious abuser and her relationship as "everything" and "a fairytale" when this claim couldn't be further from the truth. I know the truth because, unfortunately, for the last two years I've gotten to bear witness for the victim in this relationship - my sister, Hannah.

The regrettable relationship that Popsugar praises is an extremely abusive one that features screaming, name-calling, (suicide and violence) threats, intimidation, and commands for extreme isolation and control of the victim from friends and family. This relationship is incredibly volatile, toxic, and abusive.

What's even more disgusting is that I originally let Popsugar know this over a year ago, in addition to providing them with screenshoted evidence of the abuse, and they have failed to follow up with me or look more into it. I know there's been a pandemic going on, but abuse is a serious issue and Popsugar has treated it as anything but. It's obvious now at this point I'm not even going to get a response, just super disappointing.

Dealing with my sister in an abusive relationship has been hard enough for my family, and Popsugars dismissive and insensitive response in which they are siding with my sister's abuser is demoralizing at best.

I tell everyone I know about Popsugar, their unacceptable journalism and conduct. You can rest assured the articles you are reading do not reflect the actual situation at hand.

Tip for consumers:
Respect yourself and avoid this company

Products used:
None because this company is a joke

Thumbnail of user paulg1385
1 review
1 helpful vote
March 30th, 2021

I ordered Easter gifts for my grandchildren on March 7th with the expectation I would receive them by now March 30th. I still do not have a delivery date and unable to track the shipment.

Tip for consumers:
Avoid Popsugarday!

Products used:
I have never received the purchase made 3 weeks ago.

Service
Value
Shipping
Thumbnail of user summerm33
1 review
2 helpful votes
March 28th, 2020

I would like to know what gives you the right to publish an article that says be aware of W. I. C items while we are in the pandemic.! ARE YOU FU#KING SERIOUS, U want people to understand the. People who get paid by the government to live in low income apartments because they ate to lazt or had to many kids that they cant work, but you are forgetting the people who do work for a living that the W. I. C. People are buying our before they get there like the senior citizens the mentally I'll, and u go and put sympathy letters out there for the W. I. C users, that's what they all do is use the entire public and u decide that's what ur worried about, hrow the fu k up. Uou make me sick. I hope u get Coronavirus and the W. I. C people are in front of in line with everything u cant get. Stupid people no brains u should fire that $#*! that wrote article I'll never look at anything from popsugar again, not that it was ever worth anyway.

Thumbnail of user aliw46
1 review
0 helpful votes
November 29th, 2019

I have not received one item that I wanted or even found interesting! Every time I would call and say how disappointed I was with each box they would reassure me on how GREAT the next box was going to be. It never was and actually has gotten worse as the year has gone along. I really wish I had not wasted my money on this box!

Thumbnail of user datag3
Data G.
1 review
1 helpful vote
August 30th, 2019

I was just trying to see the latest trends from the catwalk and every second slide pops up some annoying ad that I actually had just seen two slides ago anyway. Why I now just have contempt for that brand and this website. Don't treat your customers like mindless idiots.

Thumbnail of user travisg73
1 review
1 helpful vote
September 7th, 2019

Waste of time. So terrible that I am sacrificing more of my time to hopefully spare people from the terrible onslaught against intelligence that this site promotes.

Thumbnail of user amyr21
2 reviews
7 helpful votes
December 28th, 2018

I tried the for the first time this month. They charged my credit card on 12/1/2018 and I received an e-mail stating the box had shipped on 12/6/2018. I tracked the box and after 12/11/2018 it didn't move. It is EXTREMELY difficult to find there phone number, and when I did find I had to leave a message which was never returned. I then emailed them and they have failed to return that as well so now I have been charged for a box I never received!

Thumbnail of user marthaf26
1 review
3 helpful votes
November 2nd, 2017

Boxes are a cute gift, hit or miss some months. However, heaven help you if you need to get a hold of customer service! They have no phone line (how convenient) and you have to email back and forth with your issue hardly being resolved. Not using it or recommending it again.

Thumbnail of user josselineq
2 reviews
4 helpful votes
July 24th, 2017

To be a huge company supposedly one of the" leaders in the market" they have a loooooong way to go before claiming that. The Customer Service lack of professionalism. If they have people ordering month to month they should have a good phone call system. Usually I know subscription boxes get in touch late through e-mails. But I also know that good big companies have a phone line and the wait time should not be more than 20 minutes. Other agents or companies recognize when it was their fault any misunderstanding and they have gave me a box or next month for free to repair the damage caused in my credit card. This Company instead of do something more than reimbursed the money in about 20 days ASK ME to ship all 4 July boxes, that were registered by mistake on their website when I tried to get a coupon code. The website was overload of requests and it charged me 4 times instead of 1. Even They new that. It has to be a burden for me to go to a FedEx location and Drop off all the boxes

Service
Value
Shipping
Quality
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