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  • Popreal

Overview

Popreal has a rating of 1.96 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Popreal most frequently mention customer service, tracking number, and credit card problems. Popreal ranks 327th among Kids Clothes sites.

  • Service
    18
  • Value
    15
  • Shipping
    19
  • Returns
    17
  • Quality
    17
111
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service answers timely but they are RUDE and not helpful much.
  • Two weeks later still no email so I tried to cancel my order and informed my credit card company.
How would you rate Popreal?
Top Positive Review

“I lve this shop”

Adrianna A.
7/18/19

I think that every mom, before shopping, looks around the shops and checks what can be found in them. One of the many stores I visit is Popreal. I can always find wonderful clothes at low prices. Thanks to this I have a guarantee that my crib looks like a princess. I can not make a model from it. In the end, it's up to each of us that our kids do not lack anything. I would recommend!

Top Critical Review

“Beware of this company.”

nancy y.
9/7/20

For two and a half years, they promise to refund me after sending their clothes back. I have records of everything. Please report them, if you have trouble. They are stealing your money. Lied about the time frame to receive items, they were 5 months late. Promises to refund did not. Sending out emails, how sorry they are... Complete fraud. Poor quality and size are all wrong. They write their own 5-star reviews are themselves. They wrote. They take your money and hope you go away. It is a complete fraud operation. Do not\\buy... Beware. I will report them asap. If you need information. Contact me here so we all can report them for fraud and for felony.

Reviews (482)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (120) credit card (15)
Thumbnail of user emilyd122
1 review
0 helpful votes
October 4th, 2018

I have purchased accessories and a dress for my daughter. And believe me product quality is excellent and exactly same as shown in the pictures.
I am totally happy with the products I received. One of the trustworthy online sites I have seen. I've have purchased from various different sites and apps but
None of them were really true to their customers, unlike popreal. For that, I respect them whole heartedly.

Thumbnail of user marcellea1
1 review
2 helpful votes
May 5th, 2019

Do not order from this site. They take your money and do not ship your item and they definitely do not offer any refund.

Thumbnail of user maggieq4
Maggie Q. – Popreal Rep

Dear customer,
Thanks for your review on us here.
We're so sorry for the inconvenience caused to you.
In order to help you soon, could you please offer us the order number or register email address to contact@popreal.com?
Thanks so much for your cooperation.
Popreal

Thumbnail of user verenar6
1 review
0 helpful votes
June 18th, 2018

I live in Germany. I ordert 10 dresses in April. The last dress came 3 weeks ago. Everthing ist ok but you need time to wait for your order.

Thumbnail of user maggieq4
Maggie Q. – Popreal Rep

Thanks for sharing your shopping experience here.
We're so happy you're satisfied with our service. We'll always try our best to do better and better to serve each customer.
Thanks again.
Nice day!
Popreal

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From the business

Popreal exclusively offers cheap baby clothes and fashion matching outfits, here you can find newborn baby clothes, cheap toddler clothes, kids clothing and essential accessories with high quality at the low price, come and shop now!

Company Representative

Thumbnail of user maggieq4
Maggie Q.
Hi All, thanks for your appreciation for Popreal. We are committed to provide more fun and comfortable for babies with quality stuffs and service. While sometimes we may have some small mistakes, we will do our best to help you to solve the problem. If you have any further questions, please feel free to contact us. Email:contact@popreal.com. Cellphone:+1 (302)5055959

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