• PopJulia

Overview

PopJulia has a rating of 3.73 stars from 996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PopJulia most frequently mention customer service, good quality, and online store. PopJulia ranks 22nd among Discount Asian Products sites.

22
See all photos

What reviewers want you to know

Positive highlights

  • Good quality clothing, fast shipping and super friendly customer service that responds quickly.

Critical highlights

  • The 15 days return policy passed and I am stuck with items that dont fit.
  • I thought that was weird, so I started checking Pop Julia out online.
How would you rate PopJulia?
Top Positive Review

“I will shop with these girls again”

Georgia A.
5/9/20

I had a great shopping experience here, I had no problems with delivery, I received my dress in a few days. It was exactly what I asked for, not a problem as I once thought. I don't order clothes online just because of size and quality issues, I like to see them before my purchase, so this was a first time experience for me and I was not disappointed. I will shop with these girls again :)

Top Critical Review

“Do not order from Popjulia”

Carmel S.
4/4/19

Items I ordered very cheap looking. Materials are of the poorest quality not Linen as advertised. Only received a partial order after 2 wk wait. Looks like clothing you would buy at a really cheap bargain stores

Reviews (996)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (141) return policy (20) pop julia (13)
Thumbnail of user ruthiee
1 review
4 helpful votes
September 27th, 2018

The quality is terrible. The clothes are poorly made, the material is cheap and some are not as advertised. Half my order didn't fit, even though I followed their sizing chart. The cloths were delivered as expected, 6 weeks. I would never order again or recommend this company to anyone. Wish I had read reviews before I ordered.

Thumbnail of user popj1
Pop J. – PopJulia Rep

Hi, Ruthie E.

Sorry you are not satisfied with this purchase. Pls understand dfferent people wear the same item will have different effect.

I will forward your feedback to our relative dept as well to improve the products and service.

If you run into any issue, please do not hesitate to contact us at support@popjulia.com.

Thumbnail of user carolz34
2 reviews
4 helpful votes
September 25th, 2018

Thought I'd give this company a try bcuz they offered plu size fabulous looking clothes. I ordered one dress-I am a size 3x but decided to order 5x just on the safe side due to other reviews stating their sizes are all over the place. Dress is beautiful & label states 5x but it is small size that fits my 14yr old granddaughter perfectly-she's a size 5 in women's.

Thumbnail of user popj1
Pop J. – PopJulia Rep

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.

We will keep improving the sizing.If you run into any issue, please do not hesitate to contact us at support@popjulia.com.

Thumbnail of user ss323
1 review
2 helpful votes
March 21st, 2018

The sizes are very small. I ordered two tops, one is a 4XL, which would fit a north american size 10, and one item that stated "one size", but when it arrived, it was a medium. I was also charged shipping by popjulia and again by fedex.

Thumbnail of user popj1
Pop J. – PopJulia Rep

Sorry for the sizing issue.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.

You can contact FedEx to verify what the bill is about. Normally FedEx do not charge extra from customer's side.

If you run into any issue, please do not hesitate to contact us at support@popjulia.com.

Best regards,
PopJulia

Thumbnail of user strawberryb
1 review
3 helpful votes
September 16th, 2018

I ordered 119.00 of items from PopJulia and 75.00 from Venus ON THE SAME DAY; june 4th. In 7 days i received Venus items. By late August NO popjulia. After SEVERAL very nice emails, i received 100% refund. DO NOT order.

Thumbnail of user popj1
Pop J. – PopJulia Rep

Sorry for the delay of your order. Please advise your order number so that we can check it for you. If you run into any issue, please do not hesitate to contact us at support@popjulia.com.

Thumbnail of user yingq1
2 reviews
4 helpful votes
January 31st, 2018

Beware that their shipping time includes preparing time. I payed extra for expedite my order. But after 6 days, no info about shipping. I asked and got answer was they were in preparing the order, "2-5 business days" of delivery time is calculated from the date they send out the package. I guess preparing time is totally up to them and can be various. And more, they do not guarantee the exactly 2-5 days after shipping and it can be various and depends on your delivery address.

Thumbnail of user popj1
Pop J. – PopJulia Rep

Sorry for all inconvenience caused.
Thanks for kind suggestions, we will forward to management and try best to provide better service.
To know more about our delivery, pls click: https://www.popjulia.com/help/delivery

7 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We work with emerging designers and brands worldwide, and together present collections of creative, trendy, high craftsmanship fashion at Popjulia.com.

Company Representative

Thumbnail of user popj1
Pop J.

How do I know I can trust these reviews about PopJulia?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PopJulia?