• Pop Fit

Pop Fit

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Overview

Pop Fit has a rating of 3.14 stars from 936 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pop Fit most frequently mention customer service, squat proof, and best leggings. Pop Fit ranks 53rd among Women's Clothing sites.

  • Service
    190
  • Value
    205
  • Shipping
    207
  • Returns
    106
  • Quality
    204
Positive reviews (last 12 months): 35.9%
Positive
14
Neutral
1
Negative
24
659
See all photos

What reviewers want you to know

Positive highlights

  • The pockets can fit my phone, keys and all sorts of small kid toys and my little guys water bottle.
  • This is a great company that puts out great product (leggings, sports bras, and tank tops).

Critical highlights

  • Worst customer service and NO return policy on any of their deals or clearance or sports bras as considered intimates.
How would you rate Pop Fit?
Top Positive Review

“Love their clothes!”

Denise C.
12/23/23

I started buying these just for the pockets, and kept buying them because they are durable, you can't see through them, they're comfortable, and they look amazing. The majority of their products are really easy to hang-dry also; they dry quickly. Not only do I have a drawerfull of their pants and shorts, but these products have become a go-to gift for my girls as well. (I've been a VIP Member since June 2000.) And the styles keep evolving! I'm loving the new stuff lately! The skulls, the black and pink sets, and also the boot-cut leggings? I'm in heaven...

Top Critical Review

“I HAVE BEEN SCAMMED! NEVER RECIEVED MY ORDER.”

Olivia M.
1/1/24

I ordered on December 12th, 2023 and it's now January 1rst 2024 and I've yet to receive my order. They said the post office has it but usps said they do not and have not ever recieved or accepted it. They did an investigation! There has been no movement on the package at all since the 21rst of December when it was in Hebron Kentucky. I canceled my subscription but only after going through about 20 questions to do so! Not happy!

Reviews (936)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (80) water bottle (20) sports bras (32) workout leggings (19)
Thumbnail of user oliviam993
1 review
1 helpful vote
January 1st, 2024

I ordered on December 12th, 2023 and it's now January 1rst 2024 and I've yet to receive my order. They said the post office has it but usps said they do not and have not ever recieved or accepted it. They did an investigation! There has been no movement on the package at all since the 21rst of December when it was in Hebron Kentucky. I canceled my subscription but only after going through about 20 questions to do so! Not happy!

Tip for consumers:
Don't fall for this scam!

Products used:
Haven't recieved anything.

Service
Shipping
Thumbnail of user amieg40
1 review
1 helpful vote
December 27th, 2023

My boyfriend purchased a couple leggings and a bra from this store for me for Christmas and we never received the package at all. The website says that it was shipped but USPS cannot find the package at all. Horrible experience. I wouldn't recommend this store to anyone unless you want your money stolen.

Tip for consumers:
Never received anything

Products used:
Leggings and bra

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelinas64
1 review
1 helpful vote
July 17th, 2020

Shipping was fast. I love the leggings I purchased and can't wait to buy more. I'm looking forward to getting the matching sports bras. The material is great especially when you're sweating everywhere. They are true to size.

Thumbnail of user osucowboysfan
2 reviews
1 helpful vote
January 6th, 2024

I ordered one size up from my usual size-- or so I thought. These leggings are several sizes smaller than standard size. They're ridiculously tight, and the elastic band is even tighter. The elastic is probably 2 inches thick, making it even more uncomfortable than super small leggings.

The material is weird and feels like made in China slick thin cheap fabric.

I could tolerate them if the elastic band wasn't so overly thick and the sizing was even slightly reasonable.

Value
Shipping
Returns
Quality
Thumbnail of user meshaf2
1 review
0 helpful votes
March 29th, 2022

I absolutely love these leggings. They are so comfortable and the pockets are very spacious. I also love the cute designs!

Products used:
Leggings

Service
Value
Shipping
Returns
Quality
Thumbnail of user marissam88
1 review
1 helpful vote
February 5th, 2020

They stay up all the time, perfect length and fit, POCKETS!, all different styles and colors to choose from. I LIVE in these leggings! I've been buying them/apart of the VIP program since December 2018 and I have yet to get a hole in one (except for ones cause my dogs jumping on me LOL) no rips, the quality is amazing!

Thumbnail of user nataliesallee123
1 review
0 helpful votes
October 22nd, 2023
Verified purchase

I love popfit. The they're great. However they send so many emails! The leggings are awesome. I've only had one pair that was a flop. But other than that they're great. Pockets are awesome and they definitely have great pockets.

Products used:
Leggings and jacket

Service
Value
Shipping
Quality
Thumbnail of user irenev43
1 review
2 helpful votes
May 9th, 2020

Love these leggings. They feel great and I feel great in them! I was worried that I got the wrong size but xl fits me great and helps hold my mommy tummy in

Tip for consumers:
I'm 225 pounds and xl legging fit me great

Products used:
Leggings

Service
Value
Shipping
Quality
Thumbnail of user morganr85
1 review
1 helpful vote
April 24th, 2020

I loved the leggings I received and how well they fit! They are so flattering and so comfortable. They fit me exactly how I wish any leggings would.

Thumbnail of user stephl35
3 reviews
2 helpful votes
December 15th, 2023

I received my items and returned them to exchange since they don't allow refunds. There sizing is insanely wrong and they wouldn't accept my exchange they accused me of retagging the item. Which I did not. And wouldn't even send the original items back because they had to "dispose" of them because they were tagged on the opposite side apparently. Unfortunately they blame the customer and don't think their employees ever make mistakes. Worst experience ever and so so so rude. I took the loss but I hope no one else has to deal with it.

Products used:
None. I returned all items for exchanges and they kept them and never sent exchange items.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindag1098
1 review
1 helpful vote
May 9th, 2020

Absolutely love! They hold you in all the right places, not see through and they stay in place! The bras are great, no rolling up!

Thumbnail of user kristinar236
1 review
0 helpful votes
March 21st, 2024

I got sucked into the "free pair of leggings" promotion. Before you check out with your free pair they offer you all kinds of "deals". I regret to say I bought the 2 leggings for $24. I got all 3 pairs of leggings but one was the wrong size (ridiculous return policy I'll address later). The leggings themselves are terrible. They are not see through, but they are incredibly thick and thus, not breathable and really hot.

The worst is the waist band. It is a cheap piece of elastic around the top. It has a zigzag of stitching about 3 inches along the top to keep it from flipping, but it's still really poorly made. The elastic band makes it feel like you have a belt on in leggings….

Furthermore, the cut of them is not size inclusive. I bought them in medium but they have a lot of extra room in the front, which necessitated me rolling down the elastic band which did not stay rolled down, and again, made the elastic feel even more like wearing a belt.

Finally, the return policy is why I label this a scam. At the check out they ask you to purchase "return guarantee" for 5.99. In order to return something you need to email and wait for a response (which takes a while). Then they request pictures of what was not right. I had to send pictures of the pair of leggings that were the wrong size (inside tag and outside tag) and then wait for a response. They responded with a shipping label but how to package it for return is your problem, and you can't send it back in a box. AND this all that to be done within 30 days from THE TIME OF PURCHASE.

In sum, the leggings are poor quality. DO NOT bother giving them free money with the 5.99 return guarantee. I recommend not bothering with this IG scam at all, but if you do, take the free pair and don't add anything on!

I've attached the images I needed to send to them to prove they sent me the wrong size. Sorry if they don't show the poor quality well but this review is more time than I wanted to waste on this company.

Products used:
The leggings because they wouldn’t let me return them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user debrah1632
1 review
0 helpful votes
October 13th, 2023
Verified purchase

Pd.4.99 extra. In case of exchanges. Called 4 times emailed 5 times, to get return label. No Response!

Tip for consumers:
Not happy at all with lack of customer service. They just don’t seem to want to help

Products used:
Still waiting for response after 4 calls and 5 emails. Haven’t used yet.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracif29
1 review
0 helpful votes
March 5th, 2020

I received 2 pair of PopFit leggings. A Stella and also a Piper. I LOVE the Piper. They fit a smidge more snug. Both are very true to size and I could even grow a couple fo inches and I would still have length (though I am too old to still be growing :) ) Very happy to have pockets on both sides. The pockets are good sized and they fit my Samsung 8 with space to spare. Looking forward to purchasing more of these leggings. Going to try a couple more styles.

Thumbnail of user amandakiko522
1 review
0 helpful votes
October 22nd, 2023
Verified purchase

I love the pockets on like everything, huge plus there! There are so many styles I love! The skorts are amazing and so are the jammies! The reason I knocked off a star, honestly, is the material. I haven't worn them through winter yet but they are way too hot for summer wear and they don't breath well so even if it's not that hot out my sensitive skin (Chub rub areas) get irritated. While they fit most bodies, I guess my butt is too small to fill them out and they sit in a weird spot. My ribs have been broken a few times and since I'm short the waist band digs in just below my ribs while sitting. The thick band does prevent rolling usually but it's uncomfortable and that area really doesn't breath so I get a little itchy. Now I should say that I have some chronic conditions that make all of these things more likely to cause issue. My bf says they look great but they just aren't as comfortable as I want them to be nor do I feel they are as flattering as some other ones I have

5'3,150lb, 38-29-40, size m/l I've got some of both.

Also expensive to me, but I know my favorite leggings from a dif brand are significantly more, but I like them significantly more as well.

I love what Pop Fit has done for the self confidence of so many women! They def are opaque and strong and pockets are great.

Tip for consumers:
The *top monthly style* feature seems to no longer work lately. That button doesn't show by any of the styles I try to add.

Products used:
Leggings, skirt, shorts, dress, pajama sets, T-shirt, pins, and socks

Thumbnail of user malindac13
1 review
1 helpful vote
May 31st, 2020

I've seen the ads on Instagram and I would say "this company uses real real life women" not just a few, literally every type of woman is represented and not photoshopped in anyway. The fact that these leggings have pockets was definitely a bonus The order was quick and easy, I paid what it said I would which was $29 for 2 FREE leggings and a discounted 3rs item (sports bra) I'll be ordering again for sure! You should too PS customer service was pretty quick with answering my questions. Oh and they sent me a code for free undies

Thumbnail of user bobbinettej
2 reviews
1 helpful vote
October 18th, 2020

I have fallen for online scams before. So skeptical about this. And then I got the leggings in the mail, I got the underwear, I try the sports bra and it was amazing! I couldn't believe that they had body positive clothing and models that matched it. And it is an amazing product I was over the moon to find something that fit me and actually I could see what it look like on other women like me!

Thumbnail of user ariam12
1 review
1 helpful vote
April 19th, 2020

I'm not good at exercise and I never have been, but finding clothes that work for me is next to impossible. Popfit has pockets. Women's clothing with actual, real quality pockets.

Thumbnail of user sarak821
1 review
0 helpful votes
February 2nd, 2024

I love the pockets. I love the patterns and the colors are beautiful. (Lily is my favorite and it is gorgeous!) However, I did some forward bends to stretch my thighs after a Zumba workout and they ripped. I bought multiple pairs and I didn't learn the first time. Also, things like sliding in and out of my car seat of my SUV has caused these poor things to rip. I had to go through another company because these are not functional. Also, they don't have anything to help control my mommy tummy. I ordered true to size based on reviews and they were a little tighter. I think because of the elastic that is mentioned so often. But the pockets! What a shame it didn't work out.

Tip for consumers:
Shipping took forever and ended up getting stuck in Vegas for some time.

Products used:
Leggings

Service
Value
Shipping
Returns
Quality
Thumbnail of user sj494
1 review
1 helpful vote
February 1st, 2020

One word. POCKETS. Life changing! At the gym, "oh no where do I put my phone?", in your sweaty sports bra? Not anymore! POCKETS. Hands full getting groceries out the car, "oh no where do I put my phone?", awkwardly Under your arm or even worse, in your mouth? NOPE because pockets!

If pockets weren't enough let's talk about quality. My biggest pet peeve are too thin leggings! I have zero desire to have my panties or bare bum showing through my pants! You never have to worry about that with these. I feel completely comfortable wearing a crop top or t-shirt with these leggings because I know I don't have to worry about anything showing.

Oh and my other pet peeve is having to constantly do that leg shake while pulling up my leggings because apparently elastic doesn't work? Not an issue here. Idk what kind of superhuman material they use but it loves my body and my body loves it.

These leggings made me realize I had been doing myself a disservice by wearing poor quality leggings. Love yourself and get you some!

Thumbnail of user niralyp
1 review
0 helpful votes
November 25th, 2019

Great leggings! A bit long on me, but I'm short so I always have issues with pant lengths. I use them at the gym all the time!

Thumbnail of user angelak394
1 review
1 helpful vote
August 5th, 2020

I absolutely love these leggings! I have never felt comfortable in leggings until I tried these! They are so amazing! I would recommend them to anyone and everyone looking for a great pair of quality leggings! I even love the shorts that they have!

Thumbnail of user netanyaf
1 review
1 helpful vote
April 20th, 2020

I love my leggings!
I also love that they have a variety of options like, shorts, crop and high waisted athleisure wear!

Thumbnail of user ryans519
1 review
0 helpful votes
December 14th, 2019

As a dog trainer, caregiver, and overall human being... life gets busy. Having not only comfy, reliable, but FUNCTIONAL leggings has been a dream of mine, and Popfit has made it a reality. My leggings fit everything from my phone, keys, dog clicker, an extra tennis ball, etc! So many styles and colors to chose from! With a simple change of my top (and maybe a nice cardigan), I can go from playing fetch at the park to going to a nice restaurant for a date. As a plus-size human, the control, fit, and overall comfort of leggings is a hassle. Popfit feels like a second skin and offers full range of motion, all while being functional and not at all see through! I get so many compliments on my leggings and of course I always say "they have pockets". I almost want to make cards just to hand out to people who ask, THAT'S how much I love popfit!

Thumbnail of user denisec1672
1 review
1 helpful vote
December 23rd, 2023

I started buying these just for the pockets, and kept buying them because they are durable, you can't see through them, they're comfortable, and they look amazing. The majority of their products are really easy to hang-dry also; they dry quickly. Not only do I have a drawerfull of their pants and shorts, but these products have become a go-to gift for my girls as well. (I've been a VIP Member since June 2000.) And the styles keep evolving! I'm loving the new stuff lately! The skulls, the black and pink sets, and also the boot-cut leggings? I'm in heaven...

Products used:
Leggings, Shorts, sports tops, sleep pants, joggers and socks.

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