Plumbworld UK

I purchased matching shower and taps in brushed gold to find out my wall wasn't thick enough to take shower so had to change it. Although you have to sort out your own returns this was easy enough (I used parcels to go) what I was disappointed and felt this let the company down was the estimated delivery time from DHL which was 3 hours late. A second occasion I found out I had purchased a sink and unit without a waste or plug. Customer care were very helpful sent me a photo of the matching plug again let down by DHL I paid for next day delivery which it did come next day but again about 3 hrs late do the plumber had left and had to return next day. Also it would have been helpful when ordering the sink/vanity unit if I would have been prompted to buy the waste and plug at the same time while online and not finding out at the time of fitting that I didn't have them.

Ordered shower which was an easy and fast process. However when came to fitting realised that the shower head was missing rom the box so contacted customer service via email and they immediately organised a direct delivery from the manufacturer to correct.

Great prices quick delivery kept advised on tracking of postage item was exactly what was ordered instructions were easy to follow.

Good website, easy to browse, easy to order, smooth transaction, quick delivery, good communications about the order/delivery. Excellent.

I was very happy with it the cost of bathroom and the quality was very good indeed my taps very imprest got the plumbing bit with it like I side very happy if you r thinking of getting any think from them I would again.

Really quick turn around, best prices and great aftercare, if you've got some time to wait on the phone! Telesales answer first ring tho.

Their plumbers have proper knowledge of tools... Fixed our kitchen water walls in a day without a mess... 5 starts to their efficient workers and customer service.

Good product range at competitive prices and prompt delivery. The kitchen sink range and taps was awesome

First time I used them. Quick delivery. No issues at all. I actually changed my product and they were to give refund and order different item. Overall good.

Needed a replacement pumped shower. Plumbworld had it cheaper than everyone else. The dispatched it quickly and communicated this promptly. Unfortunately the courier didn't deliver this until 8.30pm on a Friday night, which I wasn't happy about, but this was not their fault!