PlumbingSupply

I ordered from Plumbing Supply for a bathroom remodel. I received a telephone call from them indicating the color I selected would not match the new faucets. They immediately canceled the custom order and refunded my money.
I have ordered again from them, immediate shipment. Excellent service.

I had a plumbing issue, needed a particular part that was no longer being sold by the manufacturer. Kaylee was able to assist with finding the part else where. Very professional team. Thanks plumbingsupply.com

I ordered a part from Plumbing Supply. It was shipped promptly but was 'lost' by the USPS.
Brenda from Plumbing realized it. She contacted me and promptly shipped a replacement. Then she followed up on it to make sure I received it and was satisfied.
She (and the company) went the extra mile. Very rare these days.
Great job!
Clark Hild

Toilet chain broke on our 40+ year old toilet. We can no longer find it at Lowe's or Home Depot online (with Covid, we are trying not to go personally to places). I did a search for them online and found where someone else with an old toilet had contacted American Standard for hard-to find parts they needed, and American Standard recommended PlumbingSupply.com to that customer. So we decided to order from them -- they had the toilet chains and we got a spare handle since ours is beginning to act up a little. We ordered online on a Friday morning (after midnight Thursday night) and received the complete order on the following Monday. Very pleased with online experience and items received and fast shipping.

I had a plumbing issue, needed a particular part, none of the big box stores carried it and neither did my hardware stores, (a male clean out adapter plug with screw on cap/cover piece) I went online and this site had the best photo's and once I clicked on the part the perfect size I needed. It arrived earlier than expected and the part fit and completed my project. I'll tell my friends. Thanks

Wow! I wasn't sure quite what I needed so I sent an email to customer service and they were super responsive and extremely helpful. I live over 30 minutes from the nearest store and it was well worth my time to shop with them online.

I had a broken shower drain grate to replace and it was very is hard to find. I contacted the manufacturer and they provide me with part number and referred me to Lowes and Home Deport. Neither one actually had the part and my local plumbing supply company didn't either. I finally found the part online at plumbingsupply.com. I ordered two just so I'd have a backup and they sent me the items faster than I could imagine. I would order form them again and highly recommend them.

This is your mom and pop shop, but online. The cool thing is that they actually know plumbing and aren't some horribly ignorant customer service-type company. I have to give plumbingsupply.com a great review as they know plumbing and can actually get technical information, outside of the manufacturer's posted illustrations. Not only that, but I received my products extremely quickly (3 days) even with selecting the cheaper "slow" shipping. Good prices, good service.

I would have to call these guys my hero's.
I first tried the official American Standard site only to find that the part I needed was not available. Before giving up I searched a few other plumbing stores. Plumbingsupply came up. I found my toilet on their site and the components I was looking for. Unfortunately the item I needed was discontinued. I called in and spoke to a very nice gentlemen (Mike) and he assured me that he could find something that would fit as it looked like something they currently offer.
I was hesitant at first but I went ahead and ordered. I received the part 2 days later! I was impressed. I installed the part and my toilet works like new again! Thanks Mike! I could not be happier with their service. Two thumbs up!

Ordered Valley Back to Back shower valve. I'll give em a 5 star review. I'm hoping the quality is there and they last about 4-6 years, because that's about how long the parts last in my rental unit.

I have made several purchases from PlumbingSupply.com for garden related products - garden hoses, hose bibbs, PVC fittings, drip irrigation fittings. Shipping is a bit high for small orders, so I always try to order everything I need for the season in one big purchase. The one time I received a wrong fitting, I called their customer service and explained what I received, and they mailed out the correct fitting - at no cost to me! I believe some of the reviewers who say they received the wrong part, simply ordered incorrectly, and they are the one's who are not taking responsibility. I don't know of a company that will re-ship what you really needed after you placed an order for the wrong item. That type of company wouldn't last very long. PlumbingSupply is a legit company who's been around for a long time. You can trust them, but you, as the customer must do your part and order what you really need. If you order wrong, face the music and place another order.

I have made multiple purchases and never had any problems with the quality of the product. They have a huge selection of products and service was great. You can actually talk to a real person without being put on hold or having to sit through an automated prompt. Would recommend this company without reservation.

I ordered some flex pvc pipe online and then realized that I needed a pvc t fiiing that I couldn't find locally, so I called them a couple hours later and spoke with cust service (also no recording. Someone answered in person!) and she was able to add it to my previous order and not charge me seperate shipping!
When I received the order a couple days later, it was the wrong size pvc flex tube, so I called and spoke with the customer service again, and she told me that they would send the correct size out the same day!
I appreicate the courteous cust service along with the fast shipping. I will definetly shop with them again!

I needed to replace toilet sets that were an odd color. Special order from Home Depot was not even close. Ordered from plumingsupplies.com and instead of shipping what I ordered they called to ask some very good questions. Long and short is they sent two seats that they thought might be right (I needed two) and one was perfect. I sent the other back and they sent a second one just like the first that worked. What customer service! The lady that helped me out was great! Thank you for under promising and over performing.

Fast service. I emailed them a question and within a half hour actually someone called and explained about the part and how that one would work. He did mention how they had another part that would work and it actually costs less. So I ordered it and received it two days later. Perfect. I love these guys.

I just received the /best/ service I've ever had. I would love to kiss them. My house was near flooding because of a failed sump pump. I got my pump fast and had it installed before the rains hit. Wow! They even helped me figure out what pump I had based on the color and few markings I found on it. THEY ROCK!