• Plumbingforce

Plumbingforce

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Overview

Plumbingforce has a rating of 3.26 stars from 400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Plumbingforce most frequently mention excellent service, hot water, and next day. Plumbingforce ranks 5th among Plumbing sites.

  • Service
    100
  • Value
    96
  • Quality
    72
Positive reviews (last 12 months): 40%
Positive
6
Neutral
0
Negative
9
11
See all photos

What reviewers want you to know

Positive highlights

  • CAN ONLY SAY I WOULD RECOMMEND PLUMBING FORCE TO ANYONE I KNOW.

Critical highlights

  • The customer service is diabolical and refused to issue an invoice that broke down the cost of materials and labour.
How would you rate Plumbingforce?
Top Positive Review

“Fantastic service with additional work”

Alexxander S.
4/15/23

Quoted work for just gas related things, then had a plumbing issue the night before. Thwy added that to the job and made my day better, all within original cost estimate + parts costs. Friendly engineer happy to explain and talk through it all, so o feel i understand what has been done and why it's been done. Will definitely use again if i face other gas or plumbing concerns, especially as the plumbing bit was added the same day they came out.

Top Critical Review

“BROKE MY BOILER! Then left, then billed me!”

Mark C.
1/16/24

Horrendous. Sent the wrong type of engineer, without experience on an oil boiler. All that needed fixing was a two port value, subsequently broke entire system. Hung around for three hours whilst I was working, so the company attempted to charge my account AGAIN for the pleasure of breaking the system, despite me not signing out the job as completed. Absolutely fraudulent. My family is currently sitting in a cold house, waiting for another company on an emergency call out to fix it.

Reviews (400)

Rating

Timeframe

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Reviews that mention popular keywords

plumbing force (54) customer service (37)
Thumbnail of user garyl475
1 review
0 helpful votes
March 8th, 2020

Parts way above actual cost. Included in ridiculous hourly rate is brew and talk time and card details taken before work begins. My invoice arrived by e mail marked 'paid' before I even knew what I had paid. No point in contacting them after as they were quite happy to alienate refuse and contradict rather than fairly engage. Avoid this firm.

Thumbnail of user miless39
1 review
0 helpful votes
May 4th, 2019

Firstly the only reason I'm able to leave this review is because I realised that they only direct customers to this page of they selected they had a good experience. So they are deliberately di eating negative reviews to a different page to stop them going public. A bit underhand and reflective of my experience with pricing.

Our shower was making sound so called out plumber. Said he'd be between 13:00-17:30. He arrived at 17:30 so diagnosed and said shower dead and needed new one but due to time would have to come back so on that call got charged first hour rate at £79+VAT plus cartridge for temp fix. Fine. But upon return to fit was charged for showr and another hour at first hour rate rather than the subsequent hour rate at £39+VAT
I get it was another day but if say he'd arrived at 13:00 had have diagnosed, got shower locally and fitted within 2hours and therefore ratevhourly cost cheaper.

When I outlined this to them on the phone attitude basically was 'tough'no attempt to help or see point of view

The plumber himself was friendly and polite and did a good job but not impressed with plumb force as a whole.

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