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Google Play

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Overview

Google Play has a rating of 1.81 stars from 192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google Play most frequently mention customer service, gift card, and app purchases problems. Google Play ranks 440th among Music Other sites.

  • Service
    83
  • Value
    77
  • Shipping
    51
  • Returns
    64
  • Quality
    68
Positive reviews (last 12 months): 17.1%
Positive
7
Neutral
1
Negative
33
61
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I contacted customer service for help and to get a refund and was denied without recourse.
  • I will NEVER buy another gift card from them again.
How would you rate Google Play?
Top Positive Review

“To Achievable Objectives Are Easier Due To Team Work.”

Nworie L.
1/18/24

The team's work ethic is something I truly admire. Great assignment help. For me specifically, this has made a significant difference. The achievements never cease to astound me. I appreciate you offering this distinct viewpoint, and I wholeheartedly suggest making use of the service.

Top Critical Review

“Worst customer service”

John G.
2/16/24

The worst customer service ever! If a transaction goes wrong it seems impossible to correct. Only email support and they ask for the same information over and over again. It takes days for them to respond and when they respond they ask for information, screen shots that you already sent 4 times.

Reviews (192)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (22) gift card (24)
Thumbnail of user cpt
6 reviews
5 helpful votes
May 12th, 2020

Almost all songs are represented. Not the most intuitive design, but overall I am using it for a while and don't want to change anything.

Thumbnail of user awesomem
2 reviews
0 helpful votes
May 19th, 2019

Appreciable service, keep it up.we expect more, but till now your works are highly appreciated and we want you to carry on these works in future.

Thumbnail of user saniyeg
2 reviews
0 helpful votes
May 10th, 2019

Beğendim. Gerçekten güzel ce güvenilir bir site olduğunu düşünüyorum tavsiye ediyorum. Tüm çevreme tavsiye edeceğim

Thumbnail of user carterm31
5 reviews
0 helpful votes
January 18th, 2021

Never used the store to get music or books neither movies. Just apps for my phone and tablet. The resource is quite good, and feedbacks by users are greatly useful. Has some crappy apps though

Thumbnail of user georgej70
9 reviews
12 helpful votes
January 8th, 2018

There is a new game on Google Play. It is called "Bowling by Jason Belmonte". It is suppose to be a true life bowling game, but it leaves a lot to be desired. It does have addiction power. I cannot figure out what it is that keeps me going back for more torture. First of all the game is full of bugs, that do not seem to ever get fixed. The developer says the game is Beta, but I think that is just a way of saying. The bugs are there, just live with it. The game does not qualify as a beta product because the developer has inside sales, so he cannot call the game beta, as he is making money off of it. The game consists of a practice area. No charge and no advancement. The second area is called One on One. This is competition between you and one other person. There are several different rooms with different oil patterns. They are also ranked, but nobody pays much attention to that. The game will quite often pair you up with another player who may be 20 to 30 times higher than you are. You have no ability to say no to any player you are paired. You either play with them or take a loss. (costs big money to lose) Now, you would think that higher skilled players would not be able to enter lower skilled areas, but they can and do. The lower skilled player has no ability to stop this. The whole thing is geared to attempt to get you to lose all your coins, thereby having to go buy more coins if you want to continue to play in the competition rooms. The ranking system is all messed up. Rank has nothing to do with your skill. My player is ranked at rank 63. That is very high. But my average is only 45... that is very low. If there is no player to match you up with you will matched up with a very low skilled bot, thereby actually raising your rank artificially high. Another irritating feature is you have to wait for you competitor to bowl before you can continue to bowl. Now, you would think, well of course, but no it is a computer program and the programmer can allow things to happen in the background while other things are progressing. So, the game is very slow and some players are much slower than normal. Programs today are no longer linear. The do not proceed down a lane in single file, They have objects, which are just pieces of code in a group that produces a certain outcome, or maybe calculation that will be used by some other object.

So, in conclusion I am not going tell you that you should play or not play this game. It is up to you, I find it very frustrating and irritating and it is not fun,, at least for me it is not.

Thumbnail of user pauls235
1 review
1 helpful vote
November 8th, 2015

Best android app store

Service
Value
Shipping
Returns
Quality
17 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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