Playasia has a rating of 4.12 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Playasia ranks 9th among Games sites.
No positive highlights yet
I ordered a Hong Kong PSN digital card and it couldn't have been any easier. Got my code instantly. No problems. Completely satisfied with my purchase. Admittedly I was worried at first. But rest assured after my purchase and how easily it was done. I have no worries or reservations about purchasing anything from here. You have a new life long customer and I will be purchasing more!
I placed an order on Feb 25 which was delayed until late May for production issues. The item finally shipped on May 26th and was handed off to USPS. According to their website the package was delivered on June 6th to my mailbox. While I don't necessarily fault Play-Asia for the incompetence that is USPS, the package was NOT delivered. Our mailboxes are the "cluster" type in a residential area and have locks on them. My neighbors did not receive the package either. It was either misdelivered or stolen by a USPS employee. Play Asia tells me that I have to file a report with USPS. Fast forward several days later and USPS tells me that they're so very sorry, but I didn't buy insurance, so they cannot be held liable. (Interesting that anyone should have to pay extra just to ensure that USPS does their job...) Here nor there... Play Asia's website does not even offer an insured option. No alternate shipping method. You're stuck with what they provide. Follow up with Play Asia and they tell me once again to check with neighbors and "if I really can't find it" to file a police report for a stolen package. Again, I realize Play Asia can't be responsible for USPS losing the package, but they bear part of the responsibility for not providing an insured option or alternate delivery (FedEx, UPS, DHL, etc) option that is reliable. Further, a large company like this should be insured and able to take responsibility for these types of situations. End result is that I'm out roughly $90USD.
I ordered a Hong Kong PSN digital card and it couldn't have been any easier. Got my code instantly. No problems. Completely satisfied with my purchase. Admittedly I was worried at first. But rest assured after my purchase and how easily it was done. I have no worries or reservations about purchasing anything from here. You have a new life long customer and I will be purchasing more!
Products used:
Hong kong digital psn card
I am a regular customer when it comes to buying these JP iTunes gift cards, and I can humbly say that they are ALWAYS fast and easy to buy! The only thing is that I wish they were a bit cheaper considering the worth of USD to yen. Definitely recommend however!
Products used:
Yen iTunes gift card
I recently purchased PSN credit for the Singapore network from Playasia and had a very positive experience. The process was quick and effortless, with the pricing being both competitive and affordable. The integration of PayPal for payments added to the convenience.
What I particularly appreciated was the post-purchase account creation option. It was seamless—I only needed to set a password. This feature is beneficial for future reference, such as checking my download history or retrieving codes.
Initially, I was unsure about how I would receive and access the code, which led me to wonder about account creation during the payment process. Perhaps informing customers beforehand that an account will automatically be created after payment could alleviate similar concerns.
Overall, my first-time experience with Playasia was very satisfactory.
Tip for consumers:
An account will automatically be created for you after your purchase. This is particularly useful for tracking past transactions and accessing download codes, but it’s something I wasn’t initially aware of.
Products used:
PSN credit for Singapore Network.
Always great and decent pricing, wish the shipping was a bit better but I understand overall amazing variety. Thank you guys.
Good Service! I'm able to get games with no physical releases in my region, and haven't had any trouble!
I was able to order FF 1-6 for switch. Very rare title!I love the site because of that option. Thank you much!
Play-Asia is a great service. It's quick and easy to navigate, they have a great range and they have good prices!
Products used:
PS5 game
One of the few trustworthy sites to get gift cards for other countries' shops. And works super fast too. Helped me out so much to shop on both amazon jp and the Japanese PS4 store! :)
Products used:
Digital gift cards (so no shipping)
I always enjoy shopping at Playasia. The service is always top tier and the staff there is always helpful.
Great communication and if there's any issues, it gets resolved in good time.
Keep up the great work!
Tip for consumers:
No
Products used:
Ps4 games
Pretty easy process. I appreciate all the payment options! Bitcoin being accepted is really cool. I also like that if payment fails (mine did the first time) then the checkout is saved in Draft form and I just need to use the Pay Now button.
Tip for consumers:
Good customer service from my past experiences. Shipping takes a while, but it is budget international for a low price.
Products used:
Video Game
I really enjoy buying my games from playasia! Especially hard to find games that I'm looking for. Their service and delivery are great!
If you're looking for that niche release or just want a physical copy of your games, then PlayAsia is the store you've been hoping to find. If they don't have it, they've probably ordered it - and will get enough so you can get one as well. The website is well laid out, and searchable, so if you have even the slightest idea of what you're after, you'll probably be able to find it for a fairly reasonable price.
Anything you can think you can get, it's here, reliable and a safe place to buy. Never had an issue and love the service.
They rock and have a lot of games you can t find elsewhere Great games, good customer service and good prices for many of the games.
They answered back and gave me a full refund of the damaged product amd also a little compensation for it.
So I purchased a steelbook edition and it arrived damaged. I contacted customer support and told me r to send photos of the damaged product only to tell me those photos aren't enough and I should send more after sending them like 15 of them. So many years have I purchased from them and still they treat you horribly. I can't recommend this store at all even the prices are pretty much the same from amazon or amazon japan. Just look for other options.
Products used:
Beyond a steel sky steelbook edition
Best site for new, old and indie games! The only ONE shop who ships to Russia and accepts crypto. You are the best team, I will always support you!
Tip for consumers:
Best service and free shipping!
Products used:
Games for various consoles.
Love getting games before US gets them or just getting games that never get physical copies here which I wish wasn't the case.
Products used:
Games
Awesotume and fast shipping. Great experience, always carry hard to find physical copies of games you can't buy anywhere else.
Products used:
Digital giftcard
PLAY-ASIA has been in the embarassment-saving business since 2002. Where some might think that Europeans with their rich history of electronic inventions would have an easy time having access to physical copies of excellent Japanese and other Asian engineering masterpieces, those same people might die of shame knowing that their hasty assumption was proven false by the complete unavailability anywhere to be found for copies of 'Final Fantasy I-VI Pixel Remasters Collection' from all said local retailers either in brick-and-mortar shops or online. However, reports in this year 2023 from the National Cardiac Society revealed that since PLAY-ASIA has bridged the gap between international supply and demand shipping to countless English-speaking customers for many like video games, the in-patient hospital rates for shame-related cardiac arrests and deaths with comorbidities has dropped by a whopping 8.3%! Many lives have been saved by this so often overlooked and unthanked team of hard workers. PLAY-ASIA for a healthier society! Thank you PLAY-ASIA!
Very easy to get funds for japanese eshop. Got my code right away. We couldn't add funds any other way, this was a lifesaver!
Products used:
Prepaid eshop card
The code for the Japanese Nintendo eShop arrived within seconds after purchase, and was redeemable on the Switch console without issue. Perfect score!
Playasia always has what I want in stock and at a really good price. Delivery is quick and efficient, which is rare where I live in rural northern Canada! As a mum on a budget I highly recommend Playasia, they have proven to be an honest and reliable company.
Products used:
Amiibos
I just needed to buy and eShop gift card for Japan in order to play the newest Zelda game a little early. PlayAsia was able to fulfill that needed quickly!
Essential for playing video games comfortably, fare trade.
This was the second time I purchased PS card (US). Digital code version
Quick, safe, efficient, cheaper than other markets. Thank you, No stress
I ordered battle cats unite for Nintendo switch and it came in tact and well. I really have fun playing this game. It took quite a while to arrive (a month) but with a better shipment plan it can take less time. I don't see why playasia has such bad reviews on this site. Overall a useful place for getting games from Asia.
Tip for consumers:
The shipping is a bit expensive.
Products used:
A game
Online shopping for Import Video Games, Digital Codes, iTunes Cards, Mobage & PSN Cards, Movies, Music, Electronics, Computers, Software, Books, Apparel, Personal Care, Toys & more.