Planet Express reviews
Gardena, California 90248, United States
Tel: +1 (424) 329-3470
I have been trying Planet Express to buy goods from the US, and in most part they have performed very well. The only difficulty I had involved multiple parcels coming to them for shipping, which they did, but it involved additional postage costs to me. This was only one time and they tried their best to make me happy, so I will still use them in future.
I asked and paid for extra bubble wrap but the packet arrived like it was shipped...
I have to enter 100 characters but have nothing more to say
I always appreciate it because it always responds promptly.
However, the layout of the website has been changed compared to when I used it before and it was difficult to operate.
Good service but i eish you would lower your package consolidation fee. Also if you would offer coupons on occasions or have a rewards program.
For people outside US who need to buy items within US that don't ship outside, this is a nice option. Having to shop items and consolidate them before shipping to your country.
I have used this service several times and most of the times it worked flawless. I highly recommend to select a shipping option with tracking.
Tried shipping without tracking 4 times and 2 packages were lost!
I did not use their consolidation service yet.
I'm satisfied. Help my online shopping experience get easier. The service is easy and traceable. I like that they took photos of the real parcels so I could see what it actually looked like.
I would've given you 5if not the conflicting $200 insurance contained in the Product Information of the courier company(USPS). Which may have caused the outrageous tax/duty by the Nigeria Customs. I wish to give 5 next time.
Overall very satisfactory
Customer Questions & Answers
About Planet Express (from the business)
We provide your own US address where you can deliver all of your packages from any US shops, then consoldiate the packages and forward anywhere in the world!
The best thing is that we have one of the cheapest shipping rates on the market, just take a look on our website!
Your feedback is welcome. We are doing our best to improve our service and your feedback is really helpful. Thank you! :)