Planet Express

I was a bit nervous about using this service at first. However I was able to use there shop for me service and mail out service successfully. Keep in mind that its a mail forwarding service, NOT a cost saving service. Allows canadians such as myself to purchase stuff I wouldn't normally be able to from the USA as the shipper may choose to not ship to canada. Do your research on what planet express can forward for you. Like any mail service. You can't import/export goods that aren't allowed or are illegal. Its on you to do your research. I was really happy to be able to get items from sites such as Mercari. Thank you Planet Express!

The individual who dealt with me was truly amazing, as he constantly kept me up to date. Always kept in contact with every msg I had sent. Couldn't have a better company look after me, and return of my possession. As I had been scammed in the amount of 850.00$, which I showed the company, and there were investigations files. Anyway, Jordan was amazingly helpful. If you have read anything negative, remember this is a new owner, that has been extremely helpful. I now have my package, and I am happy about that, The scammer still has my 850.00$, just wish I could get that back too. Anyway,
Thank you so so much, Jordan

I've been using planet express for over a year now. Customer service is wonderful and peices are very competitive!

Out of over 50 packages mailed to me through PE only one got damaged and it was the fault of the mail company not PE. PE Worked very hard on the dispute for me and I got all my insurance money back with no issues!

I highly recommend this service! 9 times out of 10 it's cheaper sending it to PE to me then it is to directly ship to me.

This company is amazing. I wish I didn't hassle friends and family the last 2 years to box stuff up for me, this company does an A+ job. I have now had 6 boxes (hundreds that they have consolidated) shipped to me in SE Asia. I ordered lots of expensive marine parts, electrical equipment, some liquids, lubricants, etc. Most have been very expensive items. If I had a complaint or a concern, someone has emailed me back within 8 hours, EVERY time, and there's a 12 hour time difference! All packages have arrived undamaged and packed efficiently. Their website is super easy to use and you can choose how much of the original packaging you want shipped/consolidated. I give 5 stars to their customer service department, shipping department, their website, and their expenses. The only slight criticism I could make is that once in a while, one of the photos is cut off and I cannot tell what it is. But, there are 3 photos taken of every package so it hasn't affected me. I paid $50 annually when I signed up, and chose Oregon. I have been a customer for 5 months.

This is a good value package forwarding business. They provide a U.S. mailing address to receive packages that then can be sent elsewhere. They've handled all my packages properly, without mistakes or errors, and are pretty helpful and cooperative in handling special requests and out of the ordinary things. The website is a bit bare, but does allow you to pretty much manage everything you need to do online. I would and do recommend them to others.

I've been using Planet Express now for almost a year now to ship items from the US to my location abroad and I can't say enough about how great their service is - They are responsive to my requests, fast, and provide an inexpensive forwarding solution. I highly recommend them if you are looking for someone to forward your packages to you wherever you are in the world quickly and cost effectively. Wonderful company!

I have shipped 86 packages so far, to all around the world. Rarely encountered problems. This company can really ship to anywhere, and can ship pretty much everything. Their staff is wonderful and they respond promptly to all queries via email. Overall, I believe I truly found the best forwarding company in the US. I tried over 20 forwarders, but Planet Express is the best of them all.

I have had dozens of packages forwarded to an African country through Planet Express and every one has arrived safely and in a timely manner. Their rates are very competitive. Customer support has been very quick and helpful when needed. Outstanding overall.
Occasionally they have made oversights in instructions about minor matters, especially when consolidating multiple packages. But this has never resulted in any damage or delay to any items.

Shipped some very high value items with them (planet express) and they've been nothing but honest and quick in getting my shipment out. Their customer service is also spot on. Really appreciate all the help they've provided me while live abroad.

Fast delivery, great price. I looked at shipping the same packages with DHL from US by a friend of mine and it came to $300-$400, in this case I paid $67 (+ import fees on the value that I declated). I also like that I can set the value for the products shipped. They can also be called without waiting in line, which is nice. Will be using Planet Express again!

Thank you for the great service and customer support.

Facebook reply generally quick and are very helpful. I do find the site a little complicated when shipping my mail out from your warehouse but I end up getting it done in the end.

Would definitely use Planet Express again!

Thanks!

Works without any hassles, I never have to wonder if something is going to show up or ship out. I don't know why it is making me put in 100 characters...

Service items excellent. User experience on the website has room for improvement. Competitors are too restrictive on what items can be shipped many times unnecessarily. Plannet Express is a more, if not the most reasonable option.

Very pleasant and please add aramex courier service because their shipping fee is more lower than fedex and DHL. Thanks

As parcel forwarding goes, PE is the best I have found. Their customer service is also truly top notch. Very responsive, fast and efficient. I highly recommend.

Everything about this Company is exceptional. On two different ocassions now, I have received my packages just as I expected. Their customer service is second to none. I recommend Planet Express to anyone who wants to buy things in the US and have them shipped to you wherever you are.

I have used their services since one year now and received many shipment
Whithout any problem.

Following is simple and the prices are really interesting.

After being a member of one the the biggest USA frieght forwarders for the past 10 years i had to make a change due to very poor custkmer service. Having now tried Planet Express twice and contacted them on the phone and through email I must say these guys are the best, simply cannot do enough to support you as a customer, every action they make is fast and professional, I have saved 1-2 days simply on the processing time from the previous forwarding agent.
So don't waste time searching and testing others you will not find better.

Although at first i was a bit sceptical because i haven't heard of planet express before, i'm glad i used their service. I have nothing but positive experience with them and i would recommend them to anyone who need a shipping service. Professional and classy all the way, hopefully they will keep it that way.

About half the cost if I went directly to FedEx shipping to Germany. Shipping speed on FedEx service faster than what they listed. UI is pretty easy to use will most likely use them again.

First purchase and very happy how planet express works.
It was fast, fine and easy.
First purchase and very happy how planet express works.
It was fast, fine and easy.

I bought bottles of super food and found it broken. I rushed to contact PlanetExpress. Then, They move so fast and help me to get refunded. It's very good support. I will use Planet Express again and ever! Thank you.

Nothing was too much trouble.
Had a package delivered wrong address and they let me know right away. Also allowed me to go into arrears and did not realize until I checked my account balance.