Placetochat

Dear Charles,

Thank you for your feedback!

Your positive experience is truly important for us and we do our best to come up with the most optimal decisions to keep your time on the platform enjoyable.

All our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating with users, after spending the free credits, you need to purchase credits on our website.

Please feel free to reach us at support@placetochat.com at any time if any assistance is needed!

It will be great if you can reconsider your rate or let us know how can we help you to receive 4 or 5 stars from you;)

Best regards,
Placetochat Support Team

Dear Keith,

Thank you for sharing your feedback!

It is true our platform is quite expensive. However, we would like to note that you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.

We are always ready to offer complimentary credits to our active users according to our bonus systems. Please feel free to contact us via support@placetochat.com for more information!

We look forward to hearing from you!

Best Regards,
PlaceToChat Customer Support

Dear Loren,

You can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits. You can choose among various packages and try the cheapest ones in order to understand how our project really works.
Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team Placetochat

Dear Benjamin,

Hello and thanks for leaving your review.

Kindly note, that we carefully approve all the users to be registered on our website. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

However, if you faced any profiles that don't look truthful to you, please contact us via support@placetochat.com and provide us with their ID's and supportive proofs.

Kind regards,
PlaceToChat Customer Support

Dear Richy,

Thank you for leaving a positive review!

We can see how you feel. To be honest, some of our other users think it should be free to use our website. Indeed there are many similar projects out there, however, our communication platform has a number of advantages, such as zero anonymity for trusted users or strict adherence to the terms of legislation, which guarantees the users' safety from inadequate individuals.

In addition to these serious measures, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Also, we would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles and view profile pictures of other users for free.

On the other hand, it is true that you will need to spend credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those.

Please feel free to contact us via Support@PlaceToChat.com if you have any questions related to our service.

We will be happy to assist you.

Kind regards,
PlaceToChat Customer Support

Dear Lloyd,

Thank you for your comment on our website!

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.

If you have some additional questions about the website, please contact us back at support@placetochat.com.

We are always available for our members 24/7 and ready to help.

Best Regards,
Support Team Placetochat

Dear John,

Thank you for leaving the review about our website. Your feedback is what motivates us to improve even more!

As our website is an online-international communication platform, people from various countries are using our services. You can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences.

Best Wishes,
PlaceToChat Customer Support

Dear Ben,

Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!

Please, note that we ask our users to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the user's profile becomes verified, meaning there is a Trusted User sign.

Have a great time on our platform!

Best Regards,
Support Team Placetochat