• PizzaHut

PizzaHut

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Overview

PizzaHut has a rating of 1.94 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PizzaHut most frequently mention customer service, and last time problems. PizzaHut ranks 284th among Restaurants sites.

  • Service
    26
  • Value
    23
  • Shipping
    14
  • Returns
    14
  • Quality
    24
Positive reviews (last 12 months): 18.2%
Positive
2
Neutral
0
Negative
9
13
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What reviewers want you to know

Positive highlights

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Critical highlights

  • Needless to say I WILL NOT ORDER FROM PIZZA HUT AGAIN WASTE OF MY MONEY!
How would you rate PizzaHut?
Top Positive Review

“Very Tasty”

Giana A.
1/6/24

I ordered some pizzas for a New Year's party. My friends and I liked everything, it was very tasty! Fresh, quality pizza. Perfect for parties. I'll order again.

Top Critical Review

“Very disrespectful”

Judy K.
2/15/24

I called to place an order. I could not understand the woman that answered the phone and asked if someone else could take my order. She hangs up on me. I called back and a guy answered. He had a little better English. I told him what I wanted for delivery and want to pay by card and he hangs up. 3 more calls and I was hung up on all 3 times. I never gave my card number and had no confirmation on my order. A half hour later a young guy shows up at my door with my food and told me what I owed. I told him I was hung up on 5 times and I don't want the food. I didn't have cash that's why I wanted to pay by card. I felt very bad for the young guy that was caught in the middle of this mess. After he left I called back to pizza hut and when a guy answered he asked if this call was for delivery or pick up I said neither and he hangs up on me again. I will never order anything from Pizza hut in Quakertown, Pa again. On a scale of 0-10 they would certainly get the 0.

Reviews (131)

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Reviews that mention popular keywords

pizza hut (47)
Thumbnail of user alberty22
11 reviews
2 helpful votes
September 19th, 2022

This company use a female staff touch you but say you touch her and ask a male staff physical fight you out, attack you. This is the way that they kick out the staff.
I have co-worker witness she touch me and physical attack me. Is this discrimination?
Nowaday, many people, woman, use sexual harresment as weapon. Even President Joe, no woman history, will complain by woman.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alanm522
8 reviews
4 helpful votes
June 21st, 2020

Pizza Hut use to be the standard other pizza places were judged against. Now they are just middle of the road, acceptable but not outstanding. In an effort to save money and promote "extra cheese," it appears the amount of regular cheese is being cut. If you like cheese, and insist on Pizza Hut, then go ahead and pay the extyra couple of dollars for extra cheese. You'll get the total amount that use to be regular.

Thumbnail of user jenniferr429
195 reviews
357 helpful votes
December 12th, 2018

Well Pizza Hut, you did it again. The pizza was so dry, I had to soak my bread in water. But seriously, I will not order again. The pizza was dry and brittle. And... it took over and hour to receive. Never again. It wasn't even a busy day.

Thumbnail of user marthal96
6 reviews
0 helpful votes
March 27th, 2019

Very nice place at a good location. Pizza is a bit pricey, but good quality... The place is a kid friendly, We had a great time over there. Crispy thin homemade dough base and vegetarian pizza with hummus and permesan cheese in lieu of dairy cheese. See you next visit.

Thumbnail of user harryh43
103 reviews
327 helpful votes
July 27th, 2018

Pizzas here are always satisfactory. Crusts better than Papa Johns, Domino or Little Caesar. Papa Murphy's pizzas are better but you have to bake them. It's been worth my money so far.

Thumbnail of user niamhm7
11 reviews
7 helpful votes
April 1st, 2018

Once upon a time maybe this would of been a number one place to order pizza bit there's so much more pizza places to order off now which do tend to have better deals and much nicer pizza

Thumbnail of user austinj26
3 reviews
0 helpful votes
March 25th, 2019

What a nice service, the wine recommendation was superb and the food was fantastic. The waiters was very attentive and kept our glasses ( of wine and water) full all night. Thank you for an excellent pizza experience!

Thumbnail of user richardr454
4 reviews
0 helpful votes
March 30th, 2019

Servers and staff are very polite and receptive.The food was okay. I had one of the few vegetarian options and it was underwhelming. It was under seasoned and not very flavoursome. However my friend enjoy their pizza very much.It was bit hit and miss.

Thumbnail of user islandgals
20 reviews
79 helpful votes
September 21st, 2016

Okay I LOVE Me Some Pizza Hut, But The People Who Work For Pizza Hut,. Is Messing Up The Company Name. Because Every Time I order On Line, or Even On The Phone,. These People Cant Seem To Get My Food Right. My Food Is Cold All The Time, or Hard and Over-Cooked. I even got a Pizza That Was Half Way Cooked! And Boy Was I Mad!
I mean some people don't even deserve a job. If they cant take the Heat Then get out the kitchen! And I remember back in the days... Pizza Hut Pizza was not Super Greasy like it is now-in-days. They Be Having Some Great Deals & Coupons. But The Soda's cost too much, I rather stop at a soda machine, or get a case of sodas elsewhere and get my money's worth. But other then the lazy people working for pizza hut...
Overall its a great company and some Good Eating!

Thumbnail of user chefh
2 reviews
4 helpful votes
February 6th, 2014

I have never tried pizzahut. But in future i am definetly tried this one.

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About the business

Order pizza online for fast pizza delivery or drop by for carryout. You may also contact Pizza Hut and find out about our catering services for your next big event.

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