PipingRock

This is a dishonest company. When you purchase something and try to write a review, they don't publish it. There are only positive or fake reviews. Additionally, the shipping is terrible. I bought a product, and instead of the expected delivery time frame (6-21 days), they informed me that my package would be delivered in three months.

Titanium dioxide is an FDA approved food coloring agent commonly added to pills to make them white. Although only very small amounts are used in supplements (less than 1% of the formulation) animal studies have raised concerns that it could be carcinogenic and adversely affect the immune system and digestive tract.May 25,2019

Piping Rock has recently started to guarantee the quality of its products by a one year return policy. However I have found it imperative to buy products I have already bought from them and tested as OK. I recently bought a eye serum for the first time which did not seem to agree with me.It cost around $6 in an order that was around $75. I emailed them expecting a customer friendly response. Instead they asked me for details on the product that I did not know how to find - one was the date of expiry. There were a series of numbers on the item that I sent them. Waiting for them to respond. As a customer I decided NEVER to try their products if I had not bought them before.

I will NEVER shop with Piping Rock again.
I ordered enough products to make it a free delivery.
Piping Rock delivered 1 item, cancelled the rest of the order, and charged us for the delivery cost of the 1 item we got.
Pretty rude, I think, considering they instigated the cancellation.

Took a month and several emails chasing my products before being told of an apparent error and the products were no coming. They refunded my order but not The postage costs so expected me to be out of pocket for products I had never even received and possibly were never even sent. They want the profits but no risk or accountability. Avoid these scammers. Check the genuine reviews on other Impartial sites not their own made up ones. Clearly a site to avoid. Wish I had checked these first.

I purchased tons supplements from Piping Rock, and I did not realized they sent me old stocks that are near their expiration dates. I was travelling a lot during that time and checking the expiration dates of their products was my last concern. After 4 months of my travel, I checked Piping Rock's products nearing their expiration dates, I called them and Piping Rock did not rectify their mistakes. A strong WARNING to all of you shopping in this company (Piping Rock), "BEWARE" before you will be the next victim. I am very disappointed and very dissatisfied with Piping Rock. "DO NOT BUY" Piping Rock Products or you will be the next victim!

Ordered 3 seperate items, two arrived in a small box that could not have fit the entire order. They initially refused to respond at all and are now refusing to ship the final order. I lost about 60 Euros.

Their courier, DHL, has a tracking system that isn't really a tracking system at all, where the basic level of delivery service is concerned (it might be better if you pay more). And the estimated delivery time of up to 5-6 weeks (I 've been waiting 3 weeks now) to cross the Pacific Ocean (New York-Auckland) is utterly preposterous in this day and age! The products are cheap, but there seem to be a lot of complaints about quality and delivery. So, I'd say don't go there.

Order wasn't delivered since October 22 they are now not responding to all mails sent to them. Really scary.

Package never arrived and they did not refund me fully. No explanation except that they can't.
SCAM

Dont waiste your money. Fraudsters sent in an inquury on why my goods had not been shipped. Got totally blanked.Tracking number is fake. Scumbags.

... but Piping Rock comes really close. My order never arrived. Whoever is to blame, I don't really care. Point is, the products never arrived and Piping Rock refuses to refund. I communicated with them in a very civilized manner, but they just would not refund. On top of that, they now try to blame this on me and are telling lies to PayPal. How can I prove that I never received the order? My advise is not to order here. If the products do arrive, you are lucky. In some cases you do get your order, in many cases you don't.

I ordered a skin care product called 'Hyaluronic Acid Serum' which is supposed to be a moisturizer. It's anything But That! I researched the ingredients and found that one of them destroys collagen and another can is toxic. I tried to post my negative review but the Piping Rock site wouldn't let me post it. That explains why they have no negative reviews on their site. I'll NEVER buy anything from them again. They Control what you can see for reviews.

I bought one time one of their products (which was quite crappy) and since I am bombarded with spam from them. Their "unsubscribe" link doesn't work. I never subscribed for anything.

Bought some tablets after a few weeks contacted them as not received it, contacted another times still no reply from emails after 4 and 5 weeks so had to contact them by phone in America which is rediculous. Got a refund. There was an issue with is being delivered. Will never use again

I have been trying to get a response from customer service for days! I have used this company a lot and expected better! One agent rude! They don't seem to want to honour a discount code! I was even told there was no discount code as I was looking at it and I sent screenshots of it! So they may lose a good customer over this!

I have been taking the L-Citrulline for one month and had no improvement whatsoever, I have been taking 2400 MG 3 times a day, and it doesn't do anything for me. False advertising, this product was trash very very disappointed

Had ordered for pills last year in September, my mom was on stage 4 cancer, she passed away in December, till date we've not received the order. No tracking number, I've sent emails, no response.

Biiiig scaasaasm company more than 100 days and never received my order or responds to my emails for refund take care

I bought two bottles of piping rock Resveratrol 100mg capsules. They contained a dark chocolate powder. It should be white. This has either been adulterated or burnt. Their complaint service is window dressing only. They receive complaints but do not answer or respond to them.

I ordered a product that was advertised as 2 for one recieved it only got one, contacted piping rock apparently i did not order it correctly? They offered me a $5.00 coupon this is the worst customer service i have ever gotten i will never order from them again and urge others to think twice before doing so, it would have been nothing for them to just give me the extra 2 items, thats real customer service!

WARNING... I ordered several bottles of Boswellia supplements from them. The package was just left at my front door ( no doorbell nor knock) in 88 Degree direct sunlight, and it was out there for 4 hours until my wife came home from work and found it out there. The box itself was Very Hot and all the bottles inside were also very hot. When I called them they refused any type of resolution. And their supervisor stated that The Heat would not do any damage nor reduce the potency... the most ABSURD comment I ever heard. Obviously they could care less.

Twice in a row they failed to deliver my vitamins, and their customer service just told me to "wait a few more days till they get the package back before the6 would offer me a refund, and then I could reorder". This customer service is atrocious, at this point my kid has gone weeks without vitamins, and all they can say is "try again. Better luck next time". My kids health is not a carnival game. A good service would make it right asap with a proper next day delivery service. Also, their website claims to be Canadian but everything ships from US.