• PinkBasis

PinkBasis

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Overview

PinkBasis has a rating of 3.67 stars from 99 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkBasis most frequently mention customer service, fast delivery, and quality products. PinkBasis ranks 125th among Women's Clothing sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    6
  • Quality
    6
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What reviewers want you to know

Positive highlights

  • It's customer service and delivery service is simply amazing.

Critical highlights

No critical highlights yet

How would you rate PinkBasis?
Top Positive Review

“Pinkbasis The Best!”

Juan S.
7/14/17

This is a good site to shop on. Pinkbasis has some of the best shoes and the best prices in town. You have so much to look at and to pick from. Pinkbasis have great sales all the time in all colors, sizes and styles.

Top Critical Review

“Bad Customer Service”

teddy R.
5/14/20

I have been contacting Pink Basis for 2 yrs. Regarding an order that I received where one swimsuit size small was way too BIG and the other swimsuit bag had been opened and taped. I do not know if it was a return and someone else had tried it on. I mailed back the 2 swimsuits and never received a refund. I asked them I was told I was out of the return dates but I had been contacting them about the opened bag and the issue was never resolved. I just sent another e-mail a few days ago & I have not heard back. I still have my receipt. I am a business owner myself & this is totally unacceptable.

Reviews (99)

Rating

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Reviews that mention popular keywords

customer service (36)
Thumbnail of user asiyaha1
3 reviews
23 helpful votes
April 6th, 2018

I ordered multiple items from the site and some of the items did not ship. I contacted the company for a refund on numerous occasions and was assured a refund would be given. Since then I have had no success with phone contact and e-mail customer service tells me to contact the refund department!

Thumbnail of user toniw1
1 review
17 helpful votes
March 19th, 2014

I was looking for some inexpensive bathing suits. I came across PinkBasis and they happened to be having a 40% off swimwear sale. I liked the fact that they didn't sell the tops and bottoms separately so I could get both for one price. I ended up purchasing two 2 piece bathing suits for around 30 dollars. Shipping was a little pricey and promotions and coupons couldn't be combined so I spent 50 dollars total. I received my confirmation email but never a tracking number. Days went by and I ended up going to forever 21 to buy more bathing suits since PinkBasis didn't ship in time for my spring break. I had read the reviews on PinkBasis and figured I had lost my money so there was no point in calling them. Finally, I received my package about 2 weeks after my initial purchase. It was a surprise to me so I checked to see if they ever sent a tracking email. They did. It was sent 10 business days (not including weekends) after my purchase. And it said thank you for purchasing from dollicouture.com. I was confused, so I looked up the site and it is almost identical to PinkBasis who recently remodeled their site. Although I received my order with the correct items and sizes, I don't believe I will be shopping here again. Too risky.

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About the business

Pink Basis is an online boutique specializing sexy clothing for Women, junior and plus size sexy clothes. If you're looking for a new party dress or a pair of sexy heels to finish off your haute look Pink Basis has it! Shop for cheap cute clothing like...

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