• Pimlico Plumbers

Pimlico Plumbers

Overview

Pimlico Plumbers has a rating of 2.33 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Pimlico Plumbers ranks 152nd among Plumbing sites.

  • Service
    3
  • Value
    3
  • Shipping
    1
  • Returns
    1
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
How would you rate Pimlico Plumbers?
Top Positive Review

“Attended within 15 minutes and stopped damage to my property”

James J.
2/17/20

I had a very large leaking coming from my loft, Pimlico were there within 15 minutes from calling them and stopped the leak. Saved me thousands in the long run!

Top Critical Review

“Awful”

aj m.
8/18/23

Terrible service, kept me waiting all day, did not fix anything, failed to deliver services I was told would be delivered over the phone, and was charged £100+ for a 20 minute inspection in which the handyman concurred 'yep the door is broken'. Company is bordering on being a blatant scam. Helpful and willing to tell you what you need to hear up until the money transaction, after which they delivered some of the rudest customer service I've experienced. Avoid at all costs.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user ajm137
1 review
0 helpful votes
August 18th, 2023

Terrible service, kept me waiting all day, did not fix anything, failed to deliver services I was told would be delivered over the phone, and was charged £100+ for a 20 minute inspection in which the handyman concurred 'yep the door is broken'. Company is bordering on being a blatant scam.
Helpful and willing to tell you what you need to hear up until the money transaction, after which they delivered some of the rudest customer service I've experienced. Avoid at all costs.

Thumbnail of user jamesj1276
1 review
0 helpful votes
February 17th, 2020

I had a very large leaking coming from my loft, Pimlico were there within 15 minutes from calling them and stopped the leak. Saved me thousands in the long run!

Thumbnail of user shelleyf121
1 review
0 helpful votes
July 15th, 2022

Sad to say total rip off merchants. Stood up to their reputation. DO NOT PAY UPFRONT. Extremely disappointed for a two minute call out. No leeway.

Service
Value
Thumbnail of user barbaras1094
1 review
0 helpful votes
February 17th, 2020

Very happy from beginning to end with my new boiler.

I have also got a very large guarantee which beats most places. Very happy.

Thumbnail of user jafacer
2 reviews
0 helpful votes
October 26th, 2023

Poor communication, incompetent engineers, left us without heating or water for 6 days with no apology, charged us over £1200. Avoid.

Thumbnail of user francesab
1 review
0 helpful votes
February 24th, 2020

Roofing issues resolved very quickly and was not as bad as what i was thinking! Thank you, will be using again.

Thumbnail of user tufailc
1 review
0 helpful votes
January 21st, 2022
Verified purchase

10 minutes visit to quote for indoor door replacement cost £120, was not told this on call. Quoted £800 in Total to replace doors. I said no thanks. Now Pimlico charged me £120 for 10 minutes quote. May they rot in Hell.

Tip for consumers:
Never use Pimlico Plumbers. Theifs

Products used:
£120 for 10 minutes visit to quote

Service
Value
Shipping
Returns
Quality
Thumbnail of user angela.diconza
1 review
0 helpful votes
August 15th, 2023

Beware of Pimlico! When faced with a leak, I called them. Their plumber advised destroying my bathtub and drilling my neighbor's ceiling, which I later found out was unnecessary. Instead, a friend recommended a competent company, who fixed the issue in under two hours – surprise, the leak was under the bathtub, a full-blown waterfall! This new team skillfully repaired it, left tiles intact, and charged fairly. Pimlico's incompetence cost me around £500, broken tiles, and stress from their unnecessary actions. Don't make my mistake – avoid Pimlico and opt for genuine expertise!

Products used:
Plumbing service

Service
Value
Quality
Thumbnail of user marias248
2 reviews
2 helpful votes
May 19th, 2017

Charged £285 for not fixing the extractor fan after 2 1/5 hours looking at it. Professional shoud be able to assess if it is possible to fix the problem or not and it should NOT take that long 2 and half hours to recommend buying a new extractor fan in the end! Not Recommending, useless service!

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From the business

Company Representative

Thumbnail of user shannont141
Shannon T.
Training Manager
Typically does not respond to reviews

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2.3
9 reviews
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