9 reviews for Pier1 are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Washington
3 reviews
0 helpful votes

Do Not Order From Pier 1
October 9, 2022

They haven't shipped my order and will not give me a refund! I'm starting a class action lawsuit if you're interested email me at *******@outlook.com.

Tip for consumers:

NEVER ORDER FROM PIER 1, IT'S A SCAM. I am starting a class action lawsuit, if you're interested in joining email pier1classactionlawsuit@outlook.com
Thank you!

Products used:

PIER 1 HAS NEVER SHIPPED MY ORDER OF OVER $129.00!

Date of experience: October 9, 2022
Virginia
6 reviews
18 helpful votes

Charged and no product received!
July 25, 2020

I ordered a $225 console table July4th weekend and have yet to receive my order. I was surprised that I didn't have to pay white glove delivery, but maybe $20 or so for special delivery. My cc was already charged right away. My tracking label was created right away and was supposed to be delivered on a Saturday. Instead I got a huge empty box with a floral stem (that was supposed to go with my other order). The tracking I have for my console table = 1 lb and the floral stem for my other order = 1 lb. Which I thought was scammy thinking someone from warehouse stole my order on Saturday. I never got an email confirmation that this other tracking with floral stems was coming assuming it was my console table. It's July 25th and no product still. My other order had problems. My wreath hanger was cancelled. My $30 white orchid wreath however came but the product is so terrible. All of the petals started falling off within days. I counted about up to 5 petals and 3 acorns. My wreath looks awful with no shape. I will need to take it down. Takes a long time to get someone on phone about 3hrs. I couldn't cancel my console table when i called I never received it... they were telling to wait till 21 days. My other order with the wreath says they can cancel the order since I didn't get it with my floral stems. Doesn't makes sense. She can cancel but yet can't cancel my console table even though it was supposed to ship on a Saturday now she's telling me I have to wait another 21 days. I already bought it at my local store thinking Chat mentioned that I can message them and they'll take care of me, and other orders on FB were being cancelled due to not receiving. Price changed within a week and couldn't get the price difference onlineeven though I never got my product. I highly recommend if you want to shop at Pier1, purchase at the store vs. dealing of unknowingly of not receiving it. Chances are you could of bought at store. I also did a chargeback with my bank, but supposedly their timeframe is 30days. I plan to contact Pier1 on Monday to get my money back. I did end up buying the same console table at the store due to chances are I won't be getting it in the mail due to other complaints like mine.

Date of experience: July 25, 2020
Utah
9 reviews
8 helpful votes

LOVE THE ITEMS SO DIFFERENT
September 16, 2016

A LITTLE OVER PRICED BUT LOVE ALL THE DIFFERENT THINGS THAT YOU WILL NOT SEE IN STORES

Date of experience: September 16, 2016
Puerto Rico
11 reviews
4 helpful votes

Home decor
October 7, 2015

Love this place!

Date of experience: October 7, 2015
Illinois
5 reviews
1 helpful vote

Love this place
June 15, 2015

Gorgeous stuff at competitive prices

Date of experience: June 15, 2015
Texas
20 reviews
48 helpful votes

Love it
May 8, 2015

Great as always

Date of experience: May 7, 2015
Pennsylvania
3 reviews
2 helpful votes

Good
March 30, 2015

Just love

Date of experience: March 30, 2015
Texas
22 reviews
9 helpful votes

Nice items
February 12, 2015

Nice items

Date of experience: February 12, 2015
New York
3 reviews
3 helpful votes

Beautiful products!
January 27, 2015

Beautiful products!

Date of experience: January 27, 2015
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9 reviews for Pier1 are not recommended