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Picanova UK has a rating of 4.21 stars from 24 reviews, indicating that most customers are generally satisfied with their purchases. Picanova UK ranks 20th among Photo Printing sites.
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Easy to use uploader and website. When offers sent great value and quality. Recieved within specified time and packaged well. Had a few canvases of picnova and all been excellent.
Same company as Photo Gifts.co.uk. Worst ever software, very limited possibilities of how to change and create and edit your photos. Kept on failing all the time and the save function was not working so had to start all over again and again. Software failed again during the order process which led to false amount being ordered. Contacted customer service team straight after it but they are very unhelpful. Once ordered they wont change anything even that it was their own software that failed. Offer of 70% off at the next order was a joke. Never ever going to order from them again!
Same company as Photo Gifts.co.uk. Worst ever software, very limited possibilities of how to change and create and edit your photos. Kept on failing all the time and the save function was not working so had to start all over again and again. Software failed again during the order process which led to false amount being ordered. Contacted customer service team straight after it but they are very unhelpful. Once ordered they wont change anything even that it was their own software that failed. Offer of 70% off at the next order was a joke. Never ever going to order from them again!
BEWARE! THIS COMPANIES SOFTWARE AUTOMATICALLY CROPS YOUR IMAGE DURING UPLOAD ANY ASPECT RATIO CHANGES SO YOU LOSE THE EDGE DETAILS OF YOUR IMAGE SEE PHOTOGRAPHIC PROOF BELOW.
THEY HAVE DISGRACEFUL AND AGGRESSIVE CUSTOMER SERVICE AND NO ABILTY TO HANDLE COMPLAINTS. THIS IS THE WORST INTERNET PURCHASE I HAVE EVER MADE IN 15 YEARS! I EXPECTED MORE FROM A GERMAN COMPANY... I WAS ROBBED OF £30 AND THE CANVASSES WENT STRAIGHT IN THE BIN... AVOID THIS COMPANY LIKE THE PLAGUE... YOU HAVE BEEN WARNED!
Tip for consumers:
READ THEIR TERMS AND CONDITIONS VERY CAREFULLY AS IT ABSOLVES THEM OF ANY MISTAKES...HORRIBLY RUDE COMPANY.
Terrible service. Would not let me correct a mistake I had made in sending a wrong file. Said the system is automatic and cannot be changed. Even after my admittance of me being wrong and that I wanted to cancel and send the correct file. Nothing doing from them. System is automatic and cant be changed once ordered. So I ended up with a low res file printed large on canvas... which was tossed promptly in the bin... Terrible service from so called professionals. Wont be using them again.
1 star is generous.
Very dissappointing! Poor quality! Avoid! Products vaulation at £118 for acrylic glass is a joke and a scam
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Canvas Prints: Create your very own masterpiece!? Order in just three easy steps: 1. Upload Photo. 2. Select Size and Effect. 3. Place Order.
