Picaboo

I've been using Picaboo for many years and though I've tried other photo product printers, I've always come back to Picaboo. I'm surprised at the ratings, so though I came to sitejabber to search another company, when I saw how PIcaboo was being reviewed, I was compelled to react. Here are a few things I really like; EXTREMELY HIGH QUALITY MATERIALS - Again, I've tried others, and seen examples of even more at a professional scanning company I patronize. NONE comes close to Picaboo. For photo books, paper, binding, cover all are superior. For greeting cards, the stock is far and away better than what I've received from friends who also make their own cards with a different photo printing company. Calendars are better than any I've seen. AMAZING OPTIONS FOR CUSTOMIZATION - I could use Picaboo's pre-set options, but I'm able to create my own style; backgrounds, page layout, content. Effect, text options, etc. I'd ike to use the term 'limitless' but that is an overreach. Please know there are more options on Picaboo than I can imagine every using. I'd have to show you some of the many books I've made. PRINT QUALITY - nuff said. I like it. CUSTOMER SERVICE - Twice in all the years I've used Picaboo, I found myself wanting to ask questions. I could call, or do online chat. Either way, I got courteous, knowledgeable advice. WEBSITE DESIGN TOOL - Picaboo continues to improve their already easy-to-use website. PRODUCT VARIETY - While I've mainly used Picaboo for photo books, cards and calendars, just TODAY I received a tote bag I designed to give as a gift. My daughter is going to love it! QUICK TURN AROUND - I'm surprised by how fast I receive my orders. ALL IN ALL, when I get busy on a Picaboo project, I don't have to worry about the production quality of the finished project. Instead, I can put my engergies into creating something great, all the while having FUN!

I have three photo books by Picaboo and all three have pictures that are turning black. The customer service representative blamed it on the way I am storing them. I told him that they are on a book shelf that gets no sun and he said it has to be my fault. He also said that since it has been more than 90 days, Picaboo will do nothing to help remedy the situation.