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Phytoextractum has a rating of 4.71 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phytoextractum most frequently mention customer service, high quality, and free shipping. Phytoextractum ranks 13th among Vitamins & Supplements sites.
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Gets my best vendor award. Consistent, good products and excellent customer service. I know their products are safe too, since they will close to sterilize their operation if a bug gets in and have done so once that I know of a couple years ago. Who does that anymore?
Ordered 180 roars worth (5 x 4 ounce bags) and only one bag had mild effect. The other 4 bags made me nauseous and sick with no positive effects. I've been using kratom for a year now, I only do 4-8 grams a day total and I only take it at night. Trust me when I say that this is awful kratom and they have no labs to prove its quality and have no money back guarantee. The Golden Monk is much better by far.
I had an issue where I charge appeared that I did not make and emailed the company to which they responded immediately. It turned out it was my credit card company's fault but Phyto was willing to do what was needed. Great service!
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this was concerning a charge to my credit card; I had an issue where I charge appeared that I did not make and emailed the company to which they responded immediately. It turned out it was my credit card company's fault but Phyto was willing to do what was needed. Great service!
I recently placed an order with Phytoextractum. There was a small mixup in the product purchased. I contacted Mia in customer service and she was able to correct it rather quickly. Thanks!
Always had good experiences with Phytoextractum. Ship fast and always good quality. My order is always been promptly shipped and I always get what I ordered. I have no complaints with them.
I'm rewriting my review with new updates. I have received a refund. It was a long time coming. Phyto has really good product and now they can guarantee safety. If I was new to kratom I would use phytoextractum. Thier customer services could be alittle better. But it's about quality. Don't worry with phytoextractum! Its safe now.
My package is late so they are crediting me for future purchases. Seems like they care! Thank you support team!
Phytoextractum is a great business that provides healthy, natural herbs that have a superior quality to most of what is on the market. They respond to requests within a few hours, and are always very helpful to the best extent that they can be. They have relatively fast shipping, 4-6 days usually. They also include samples occasionally in their parcels which is nice. The prices are good for the quality of product they have. The only thing that would be better is if they sold products in bulk. All in all, a great company who I will continue to do business with.
I've used this company for years and their Customer Service is excellent. The few times I've had an issue, they were quick to address and correct it. The shipping is fast, too!
I use this site frequently and have had nothing but good experiences. If I make a mistake on an oder, the reps are easy to contact and there is no fuss about correcting the issue. I highly recommend Phytoextractum.
A few hiccups here and there but everything always works out. I always order the Kratom powder and have been satisfied.
They explained the options for payment & has helped me better understand what is available for payment. I want to say Thank You
Great quality product, prices could be a little lower, the discounts tend to help, all in all, great online vendor
I have had nothing but good experiences with this company. Fast shipping and consistent product. The one time I did have a problem the response was fast.
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Phytoextractum is the best place to buy Kratom extracts online. Buy Kratom and Kava plus other hard to find quality botanicals and extracts at Phytoextractum.
Hi William,
We are very sorry to hear about this. As you may already know, we had to temporarily suspend all orders on our website, and your order was held for an internal inspection. If you could please message our support team at support@phytoextractum.com or reply back to this message, we'll be happy to offer you a refund, otherwise we will be shipping out all orders. We sincerely apologize for any inconvenience this may have caused.