• Photon Hosting

Photon Hosting

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Overview

Photon Hosting has a rating of 3.74 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. Photon Hosting ranks 217th among Web Hosting sites.

  • Service
    3
  • Value
    3
  • Shipping
    1
  • Returns
    2
  • Quality
    3
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What reviewers want you to know

Positive highlights

  • The staff is quick and thorough at responding support tickets.

Critical highlights

No critical highlights yet

How would you rate Photon Hosting?
Top Positive Review

“Helped me out of their scope to resolve my issues”

Charles K.
4/25/22

I was hosting my domain on cpanel & later decided to move it to directadmin. I am not a very tech guy so migration was really difficult for me but PhotonHosting guys saved me. They helped me to move my website data without any trouble, and helped me out of their scope to resolve my issues during & after migration. I am very happy with them. Thank you

Top Critical Review

“Dont waste your time here”

Faisal K.
11/20/21

I have been using this service for past 3 years now, every time i faced an issue it was a nightmare to get it resolved, they take 24 hours to reply, their online chat is of no use. I always thought of changing my domain hosting to a different company but they some how solved it within the time frame of 48 hours. But this time, its been 24 days and they have not resolved the issue, i cannot access my emails, I cannot access my cPanel, i'm just stuck with these guys for believing that they can be better one day

Reviews (19)

Rating

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Reviews that mention popular keywords

support tickets (3)
Thumbnail of user saml51
1 review
2 helpful votes
January 9th, 2014

Their services are good. Good uptime (99.95% as of december). It takes the technical support up to about 30minutes to answer your ticket when you are not their client but up to about 18hours when you become their client and sometimes even longer than that. In all, the support is ok.

But they will suspend your website without notice the minute they suspect something, which is bad for reselling their host. Besides the regular website suspension, I think they are good.

I have been with them for some months and almost all my support tickets are about account suspension.

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About the business

PhotonHosting offers web hosting, reseller hosting, vps & dedicated servers in highly secured datacenters with sitebuilder, daily backup & 99.9% uptime.

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