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Photon Hosting has a rating of 3.74 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. Photon Hosting ranks 344th among Web Hosting sites.
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I was hosting my domain on cpanel & later decided to move it to directadmin. I am not a very tech guy so migration was really difficult for me but PhotonHosting guys saved me. They helped me to move my website data without any trouble, and helped me out of their scope to resolve my issues during & after migration. I am very happy with them. Thank you
I have been using this service for past 3 years now, every time i faced an issue it was a nightmare to get it resolved, they take 24 hours to reply, their online chat is of no use. I always thought of changing my domain hosting to a different company but they some how solved it within the time frame of 48 hours. But this time, its been 24 days and they have not resolved the issue, i cannot access my emails, I cannot access my cPanel, i'm just stuck with these guys for believing that they can be better one day
I have been using this service for past 3 years now, every time i faced an issue it was a nightmare to get it resolved, they take 24 hours to reply, their online chat is of no use. I always thought of changing my domain hosting to a different company but they some how solved it within the time frame of 48 hours. But this time, its been 24 days and they have not resolved the issue, i cannot access my emails, I cannot access my cPanel, i'm just stuck with these guys for believing that they can be better one day
I am existing customer of photonhosting.com since last 2 year, but always getting server downtime, hole server is infected by malware, never give responce on ticket before 4hr, online chat is always down, renewal always increses after 6-8month, now they suspend my all account just to say that give him +20$ more on every renewal or submit all domain name every month. Another issue is inode limit, you cant store more then 50K file
I'm very disappointed from their support. On 7th August 2014 I ordered their services. But due to some reasons on 9th August I asked for cancellation and full refund within 7 days money back guarantee. After today's (19th August) reminder I got the answer from them that: "As per our cancellation & refund policy, your request can't be accepted."
This is the worst company ever - i bought hosting service and my sites were down for 3 days. Who will keep their servers down for 3 days. The most horrifying service ever. If you buy hosting from them, then you will be stuck. Stay away from them.
My worst experience ever from any hosting company.
This is most scariest thing ever, I will tell you the reason why. About 1 year back I have placed a negative review on a review site about photonhosting.com. When I was still their customer. They threatened me to remove the review on that site or else they will suspend my account and delete all files. I was s scared of loosing all sites, I removed the review. Now I have moved to a different server and now I am making an effort to place my experience about this company.
My serious suggestion stay away.
Guyz stay away from them. They are cheap but in the end you will regret. I subscribed for reseller account and I have the worst experience with them. They will suspend your website without any notification. In the 2 months period, they did it more than 10 times with my domains. If you are serious about your website stay away from them.
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PhotonHosting offers web hosting, reseller hosting, vps & dedicated servers in highly secured datacenters with sitebuilder, daily backup & 99.9% uptime.
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