• Photobucket

Photobucket

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Overview

Photobucket has a rating of 1.2 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Photobucket most frequently mention 3rd party, customer service, and free account problems. Photobucket ranks 93rd among Photo Sharing sites.

  • Service
    28
  • Value
    28
  • Shipping
    13
  • Returns
    13
  • Quality
    27
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
16
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I just spent hours removing all of my photos, and transferring them to my computer.
  • I like many others have been using photobucket for over 10 years and it is nothing like it was.
How would you rate Photobucket?
Top Positive Review

“It looks like Photobucket has reworked their interface. I will give it 5 stars for now.”

Dylan Q.
8/28/20

Okay there was something seriously wrong with Photobucket. It was slow, clunky, and images kept disappearing and re-appearing. However, I contacted them and they told me to log into their new site. I did, and it looks much better and seems responsive enough. (My old rating was a 1 star, but I am editing it now to 5 stars because they obviously put in some effort to make this site work again)

Top Critical Review

“Removal of Free Photos & Videos threat if you didn't join and pay.”

Steve T.
10/15/23

Photobucket removed their free service to thousands of forums in the past that ruined posts and the forums shut down. Forget this useless company

Reviews (211)

Rating

Timeframe

Other

Reviews that mention popular keywords

photos (67) 10 years (8) customer service (8) account (42) images (37) time (57) download (28) pop ups (4) customer base (3) money (32) 1 star (3)
Thumbnail of user jennifera97
1 review
4 helpful votes
March 11th, 2016

I am unsure whether it isn't compatible with Google Plus, but everytime I use it it times out, when I manage to get photos up there, it won't allow me to manually order them in story form, keeps going back to the original order. I am ready to take all my many photos out of photobucket and put them elsewhere.

Thumbnail of user tomh124
2 reviews
6 helpful votes
August 1st, 2015

My wife is not very techno-savvy but has a dance studio and takes lots of photos. A friend of hers tried to use photobucket to share some photos she took. My wife was simply overwhelmed with the complexity of getting onto photobucket: setting up the account, etc. She finally drove to the friend's house with a CD in her hand. I am a longtime (20 year) Linux user. I also could not manage to set up an account and download the files. I tried it on Linux, on our Mac, and on Windows 7. Nothing worked. And I don't think it is because I'm not computer literate. On my Mac, I filled out all the fields, but it kept telling me that I had not filled one of them out -- but would not say which one. I finally gave up as well. This household does not seem to be ready for Photobucket. If PB wants the over-50 crowd to use it, they will have to simplify things a lot and make it more robust.

Thumbnail of user ianm11
140 reviews
749 helpful votes
June 5th, 2011

I would love to give this website more then two stars but I couldn't. I'll explain why below:

The website is fantastic in general. Great picture quality and would be a fantastic way to share my photos with friends, and even the world!

The fact is the website is so slow and puts me off. I have a good quality and fast home connection, but this website seems to slow my connection down. Further to this, I cannot put photos up onto the website when others are on their computers as their connection disconnects when I put some photos up. Lastly, it takes an average 10 minutes for every 15 photos.

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About the business

Welcome to Photobucket's Facebook page! Keep up with site updates, special deals and promotions, enter to win cool prizes, browse photos from the Photobucket community and more! For technical support, account questions and site issues, please email...

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