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Photobox has a rating of 1.45 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Photobox most frequently mention customer service, express delivery, and next day problems. Photobox ranks 137th among Photo Printing sites.
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I have made over 70 photobooks with this company. The quality is excellent. I have just finished a photography degree, and used photobox for all my printing, books and single prints. Only one book had to be reprinted, which was done quickly, book soon replaced. It does take time for delivery, so don't expect it to arrive quickly. Its always well packaged. If I have needed to speak to anyone, I have found them most helpful. I have been using photobox for a few years now. The only negative I will mention is the new studio they use for producing books manually. It's not as good as the previous studio. There are not as many options for embellishments, manipulation or photo editing. I dont tend to use the auto photo insert, which allows the programme to 'make the book' for you, as I would then spend more time adjusting which photo I want where.
Eventhough I adhered to the Photobox dates for submitting my artwork, they have now said they won't be able to deliver my books in time for Christmas. They said on the phone "we are sorry to have FAILED you and all we can do is take off the delivery costs". I feel SO disappointed as I won't have presents to give to my family at Christmas (photo album of my newborn baby), instead I have to buy additional presents or turn up empty handed. This is money I don't have as I am on maternity leave. I will NEVER use Photobox again. Their website says they will give you 110% money back if you have a smudge on your artwork. What about compensation if they miss Christmas? Offering free delivery for them being LATE is a JOKE and terrible customer service.
I have made over 70 photobooks with this company. The quality is excellent. I have just finished a photography degree, and used photobox for all my printing, books and single prints. Only one book had to be reprinted, which was done quickly, book soon replaced.
It does take time for delivery, so don't expect it to arrive quickly. Its always well packaged. If I have needed to speak to anyone, I have found them most helpful.
I have been using photobox for a few years now. The only negative I will mention is the new studio they use for producing books manually. It's not as good as the previous studio. There are not as many options for embellishments, manipulation or photo editing.
I dont tend to use the auto photo insert, which allows the programme to 'make the book' for you, as I would then spend more time adjusting which photo I want where.
Tip for consumers:
Be patient for delivery, if you are making a book, do it manually.
Products used:
Photobooks, calander, canvas prints, personalised gifts
In Dec 2015 i gave my order and paid. And, after that NEVER received anything so far. Those pics were supposed to be my Xmas present for my family and I was let down by their service. That is a shame!
My order came in super fast, and the quanlity of the images is fantastic! I already want to order more!
Great Service! Excellent quality of printing. I am feeling happy that I ordered my lovely desk calendar from Photobox website. Item came on time. Thank you Photobox!
Have ordered from these guys on at least 15 occasions over the years, and the product is always delivered super quickly and is exactly as ordered. So sad that they are closing down, and genuinely shocked to see all the negative reviews.
I am so sad Sticky9 has closed down I love these fridge magnets - look awesome on our fridge - good quality - speedy delivery. So sad as I need more fridge magnets and really don't want to go anywhere else
Fantastic calendar and great options for editing the pictures. The negative comments on here are silly!
I've order the large magnets a number of times, for myself, for friends, my parents and for my grandma. The quality has always been great. They ship super fast. I've never had an issue. I am shocked by all the people saying they never got their product etc. I have never once had an issue and have order at least 7 or 8 times.
Good bargains and offers. Got a nice A4 album for £30+£3pp which was pretty cool (50-page album). Really good support on phone. Totally recommend it.
I'm Australian and I've ordered through sticky9 3 times, they always have brilliant sales and I'm absolutely loving how the magnets look on my fridge!
Sticky9 is great - I've used them when they were under the name stickygram and again after they renamed to sticky9. I bought magnets each time - the first time I used them everything was fine. The second time they accidentally sent me the wrong magnets. I wanted to use them in some Christmas gifts so I couldn't wait for them to send new ones since by the time they'd arrive it would be too late. They still sent me new ones but they gave me a refund for the error. They ship pretty quickly, the magnets are good quality and they are super cute - they're a great idea for stocking stuffers since you can make multiple pictures and give them out individually.
I loved the first 9 magnets I ordered from Sticky9 and was so sad when I figured out that I couldn't order more magnets.
Tip for consumers:
I found a company in Australia that makes a product that is very similar to sticky9. I can barely tell the difference. They are called Origrami.com
http://www.origrami.com/minimagnets
It took maybe 10 days to get it to Denmark.
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Shoot, print, create and give! Develop your photos or create a masterpiece with PhotoBox, the photo specialists. Prints, Canvases, Mugs, Photobooks and more...
