Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessPhotoBooks.Pro has a rating of 4.42 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. PhotoBooks.Pro ranks 6th among Photo Other sites.
No critical highlights yet
I can't really tell the difference between your quality types. I'm assuming more expensive is better, but I don't know. Not sure how you would fix that. I didn't look hard for descriptions. The upload process has not been improved over the past year. The same problems persist. E.g. every time I upload a new version of the project I have to re-define all of the default values. E.g. use first page as cover, etc.
I received the books, both have some minor printing issues - but one has major problems with the binding (it's poor manufacturing - there were loose pages / pages coming out at delivery) and it's darker than the other one. There's a major difference between the two books. I tried contacting the company on-line but haven't heard back yet. I'm hoping I can have it re-printed. Michelle Nyland *******@gmail.com *******693
I have ordered two books 5 days apart from this company.
They BOTH arrived 20 days later at the same day. When I contacted them they won't let you talk to a person everything is done via text and very NOT PERSONAL.
I will never do business with them again. VERY SLOW AND BAD SERVICE!
Tip for consumers:
MANY OTHER BETTER BOOKS CPMPANY THAT WILL ACTUALLY TALK TO YOU OUT THERE!!
Products used:
BOOK
I have made many photobooks with different programs of several companies. But Aperture, the old program stil working on iMac, is in my opinion still the most professional and flexible program to make photobooks. Photobooks.pro prints the Aperture pdf-book with very good quality. Shipping time to The Netherlands took online two weeks.
Your well qualified rep Connie, was so very patient with me. It was my first time at your site since I can no longer print my books through Aperture. It was a little difficult at first but Connie eased my frustrations. Also will my CC code on the back of my card remain viewable on your site? Thank you
Great! The calendar arrived early. The quality of the pages and photos is excellent. Very pleased with my family calendar. Thanks!
The web page was not clear, but the assistance I received from the chat room cleared up the confusion. The process of ordering the book was easy.
Everything from ordering to delivery was fairly easy. However, when I received my book glue was visible where they had bound the book. To the credit of the staff, they asked me to send photos of the binding and agreed it was a production error. They immediately replaced my book. As far as the price - for the book it was relatively competitive but delivery was excessive, almost double to cost of the book.
I like the book I ordered. I had a few letters cut off on some pages due to making the book in another program and I thought I had adjusted them but I guess not good enough.
Inaccurate pricing on website. Had already spent several hours setting project up to your specifications. Not cool.
not enough information on website to make decision on what product to order. live chat is very helpful
The site is easy to use, and very user friendly. I did not feel rushed to make my project. The colors on the final print were considerably darker than the source files. This is something I had expected when converting CMYK files to RGB, but even with making those adjustments, the colors still came out darker. This could be corrected with proofing, but I simply didn't have the time to wait for a proof. The pages inside are a great quality paper. There was no issue with image bleed through or interference when viewing double sided pages. Overall, I am really happy with the product and the ordering process.
Had trouble. Site not very user friendly for us old folks. Took me two days to figure out how to order what size book. But once I got the feel of it, went pretty smooth.
The book options were different each time I tried to order. I edited my PDF to match the 11x14 hardcover specs but when I went back to order the 11x14 hard cover option was gone.
Color match of photo printing is inferior. Huge variations in cover color from order to order. Simply not professional grade.
Great service - prompt answers to my queries and the book arrived very quickly after confirmation all was good.
This is first encounter with PhotoBooksPro. A test to see how it looks. Plan to order additional if satisfactory.
Without French or German language traduction
It's my first experience, I try and I see...
Expeditions rates are very expensive
Website is slow. Thumbnails don't show. Uploading photos is not intuitive once you've created a project. Adding photos to page is not intuitive.
I think the previews for the book are misleading and I am worried about how my book will turn out. The crop guides appear to be HUGE and should not be cutting off what they appear to be cutting off. I hope that it doesn't print this way, as there is PLENTY of space for cuts around the 6x9 page design.
Your customer service was great and your website made it easy to put the book together. I wish you had photo samples on yur website of different covbers and paper.
Really like the product and the pricing. I teach a High School photo class and have had a bunch of my kids order from here because of the products and I will continue to next year as well. I don't like the painfully limited ability to design the pages and layout pictures. But that was easily remedied by doing all the layouts in Photoshop and uploading the complete pages.
Great as always - I had an error with this particular order but was extremely satisfied with how customer service handled my issues. I made corrections and reordered my book.
I would highly recommend Photobook.pro
The help I received from your chat expert MJ O'Neill was awesome!! She totally saved the day!! Thank you so much!!
Expensive shipping.
I'll see how the book turns out.
Turned out nicely. Good service, if I'm not in a hurry
I used photoboos.pro to make some photobooks out of pdf files exported out of my online photo journals. They sent me a quick reminder about shipment regarding my comment, and replied my inquiry in a timely manner as well. Great customer service! Thank u!
This comment is before the book is delivered but it's a good site. Looking forward to seeing the results.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.