• philosophy

philosophy

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Overview

philosophy has a rating of 2.04 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about philosophy most frequently mention customer service problems. philosophy ranks 368th among Bath & Body sites.

  • Service
    7
  • Value
    8
  • Shipping
    7
  • Returns
    5
  • Quality
    8
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
1
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Their customer service is completely unhelpful and uninformative.
How would you rate philosophy?
Top Positive Review

“Perfect texture.”

Nena R.
9/14/23

I bought the lemon custard and it is so rich and creamy. It actually smells like lemon custard. I'm very pleased with this one, so I can't wait to try another fragrance. It is so creamy and smells so delicious!

Top Critical Review

“Horrible”

Gloria C.
5/23/22

Stay away. They are thieves. They lie. Get this, they told me that a product needs to be shipped before I can cancel & get a refund. Fast forward a month later and they never gave me back the shipping money! Only a partial refund, for a overpriced product I tried to cancel an hour after. They hung up on me, never gave me full reasons, overall they drove me crazy. This is not about the money anymore, I just had to warn people about them.

Reviews (28)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7)
Thumbnail of user nenaragin61
1 review
0 helpful votes
September 14th, 2023

I bought the lemon custard and it is so rich and creamy. It actually smells like lemon custard. I'm very pleased with this one, so I can't wait to try another fragrance. It is so creamy and smells so delicious!

Tip for consumers:
No.

Products used:
Philosophy shower gel and shampoo.

Thumbnail of user kimt198
19 reviews
64 helpful votes
November 9th, 2018

Philosophy has some of the best body wash, shampoo around! They are sweet smelling but never over whelming, and the scent stays with you for a long time! It is not just the smell they leave your skin feeling so soft if your thinking of buying this but think the price is to high it is worth it all you need is a little and a bottle will last you a long time! You will not be disappointed!

Thumbnail of user clarar37
Clara R.
514 reviews
609 helpful votes
September 5th, 2018

There new sugar cake and pumpkin spiced body wash and lotion smells like fall heaven. I also didnt notice it at first but the body wash also has glitter in it and leaves your skin with a shimmer lol

Thumbnail of user loric28
7 reviews
5 helpful votes
September 28th, 2015

I have only just recently begun to shop here for skin care products and bath/body care. I was not disappointed. Easy to navigate, easy to shop and purchase great products. Would highly recommend to anyone looking for quality skin care!

Thumbnail of user karenn9
7 reviews
15 helpful votes
April 3rd, 2013

This is an awesome site. The miracle worker facial cleanser and mask is really great. It is the best facial cleanser I have found, and it leaves my skin feeling very smooth. They have amazing skin care products.

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About the business

philosophy | skin care | fragrance | bath & body | gifts philosophy

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