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philosophy has a rating of 2.02 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about philosophy most frequently mention customer service problems. philosophy ranks 238th among Bath & Body sites.
No positive highlights yet
I bought the lemon custard and it is so rich and creamy. It actually smells like lemon custard. I'm very pleased with this one, so I can't wait to try another fragrance. It is so creamy and smells so delicious!
Stay away. They are thieves. They lie. Get this, they told me that a product needs to be shipped before I can cancel & get a refund. Fast forward a month later and they never gave me back the shipping money! Only a partial refund, for a overpriced product I tried to cancel an hour after. They hung up on me, never gave me full reasons, overall they drove me crazy. This is not about the money anymore, I just had to warn people about them.
Ordered from them and my order was canceled. Tried twice and order was canceled. The first two times I used my boyfriends card... maybe that was it?
I emailed them to find out why and they never responded. After I called and couldn't get resolution, I then ordered using my own bank card and they still wouldn't approve my order. Absolutely ridiculous. They apparently aren't looking to sell their products.
I have many "Color Palettes" and even their original "Coloring Book" by this company. Their makeup brushes were amazing quality too! I've had these items for over a decade. Amazing quality!
But... they no longer produce these products, leaving me with only their skincare and body care lines, which I must confess seem a little too girlish for me now. Same with their fragrance line.
Although I like the philosophy behind their products, the packaging is simple with no unnecessary frills. I'm sorry that they discontinued their cosmetic line. Their color palettes were compact and easy enough to take everywhere whenever a touch-up was needed. The colors were natural looking and made with high quality ingredients.
I will return as a customer once they reinstate their cosmetic line. Otherwise, they don't get my vote for anything.
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philosophy | skin care | fragrance | bath & body | gifts philosophy
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