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    Philips UK

Philips UK

Philips UK

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2 reviews
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Overview

Philips UK has a consumer rating of 3 stars from 2 reviews indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
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Top Critical Review

“Sent £520 iron back due to fault, came back damaged. Happened x2 then radio silence. Ombudsman time”

Gabrielle B.
10/31/20

Sent a RRP £520 Perfect Care Elite Plus Steam Iron back due to fault but on its return was scratched. Customer care team(?) denied responsibility but accepted back. On return iron damaged worse than original fault! Philips refused to replace so contacted ombudsman yesterday as no response to a recorded letter signed for by Philips! Dreadful treatment.

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gabrielleb72
Gabrielle B.
1 review
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“Sent £520 iron back due to fault, came back damaged. Happened x2 then radio silence. Ombudsman time”
October 31st, 2020
Sent a RRP £520 Perfect Care Elite Plus Steam Iron back due to fault but on its return was scratched. Customer care team(?) denied responsibility but accepted back. On return iron damaged worse than original fault! Philips refused to replace so contacted ombudsman yesterday as no response to a recorded letter signed for by Philips! Dreadful treatment.
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  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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